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Melour Resort

Struttura a 3.0 stelle

Scegli le date per vedere i prezzi

Recensioni

6,4 su 10

Servizi più richiesti

  • Piscina
  • Vasca idromassaggio
  • Parcheggio incluso
  • Wi-Fi gratuito
  • Aria condizionata
  • Pulizie
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Il prezzo attuale è 129 €
tasse e oneri inclusi
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Regolamenti

Check-in

Orario del check-in: 15:00 - 22:00

Il check-in posticipato è soggetto a disponibilità

Età minima per il check-in: 21

Check-out

Check-out entro le 11:00

Check-out senza contatti disponibile

Il check-out dopo l'orario prestabilito è soggetto a disponibilità

Il check-out posticipato è disponibile a pagamento

Istruzioni speciali per il check-in

La reception è aperta tutti i giorni dalle 09:00 alle 21:00.

Gli ospiti riceveranno un'e-mail con le istruzioni per il check-in 48 ore prima dell'arrivo; il personale alla reception è presente solo in orari limitati.

Se prevedi di arrivare dopo le ore 22:00, contatta la struttura in anticipo, utilizzando i recapiti indicati sulla conferma della prenotazione.

Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.

Modalità di accesso

Reception con orario limitato

Animali domestici

Animali domestici non ammessi (gli animali di servizio sono i benvenuti e sono esenti da supplementi)

Bambini e letti aggiuntivi

Si accettano prenotazioni che includono bambini.

Culle (letti per bambini 0-2 anni) disponibili a 25.0 USD a soggiorno.

Informazioni importanti

Extra

  • Il check-out posticipato è a pagamento e soggetto a disponibilità
  • Culle (letti per bambini 0-2 anni): 25.0 USD a soggiorno.

È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.

Da ricordare

Questa struttura è gestita da un host professionista, che la affitta in ambito commerciale, imprenditoriale o professionale.
Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
Le transazioni senza contanti sono disponibili
Possibilità di affitto a lungo termine.
La struttura è dotata di un rilevatore di fumo
Se cancelli la tua prenotazione, si applicheranno le condizioni di cancellazione dell’host. In base alla normativa dell’UE sui diritti dei consumatori, i servizi di prenotazione di alloggi non sono soggetti al diritto di recesso.

Dettagli aggiuntivi

Questa struttura non ha l'ascensore.
La piscina stagionale resterà aperta dal giorno 01 giugno al giorno 31 agosto
La piscina è accessibile dalle 08:00 alle 22:00.
I minori di 18 anni non possono accedere a la piscina e la vasca idromassaggio senza la supervisione di un adulto.

Domande frequenti

Melour Resort ha una piscina?

Sì, la struttura dispone di una piscina coperta e una piscina stagionale all'aperto. Orario di accesso: 08:00–22:00.

Gli animali sono accettati presso Melour Resort?

No, nella struttura sono ammessi solamente animali di servizio.

Quanto costa il parcheggio presso Melour Resort?

Il servizio di parcheggio non assistito è gratuito.

A che ora si deve eseguire il check-in presso Melour Resort?

Orario del check-in: 15:00-22:00. Il check-in posticipato è disponibile con orario limitato.

A che ora si deve eseguire il check-out presso Melour Resort?

Orario del check-out: 11:00. Il check-out posticipato è soggetto a disponibilità dietro pagamento di un supplemento.

Dove si trova Melour Resort?

Con una buona posizione a Tannersville, questo hotel per golfisti si trova a 0,5 km da Mountain Trails Cross Country Ski and Snowshoe Center e a 10 km da Hunter Mountain e Cascate di Kaaterskill. Luoghi di interesse come Campeggio North-South Lake Campground & Day Use Area e Windham Country Club si trovano a meno di 20 km di distanza.

Posso cancellare gratuitamente la mia prenotazione e ricevere un rimborso completo?

Sì, questa struttura offre la cancellazione gratuita su alcune tariffe di camere selezionate, perché la flessibilità è importante! Consulta le condizioni di cancellazione della struttura sul nostro sito per ulteriori informazioni su requisiti e limitazioni.

Recensioni

Recensioni su

6,4

6,4

Pulizia

6,8

Servizi

7,0

Personale e servizio

6,0

Condizioni e dotazioni della struttura
Valutazione di 10 - Eccellente. 12 su 34 recensioni
Valutazione di 8 - Buono. 4 su 34 recensioni
Valutazione di 6 - Soddisfacente. 3 su 34 recensioni
Valutazione di 4 - Scarso. 6 su 34 recensioni
Valutazione di 2 - Terribile. 9 su 34 recensioni

Recensioni

Verificata

10/10 Eccellente

Rivka

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful rooms. Great views. Food was great. And owners are very caring. It's a family owned property, so they are very involved and available.
Soggiorno di 1 notte a gennaio 2023
Verificata

10/10 Eccellente

Yeshia

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We really loved our stay, the feel is very cozy and warm. Awesome for that after ski mode. They've also got ski gear for rent. Beautiful views! Definitely recommended!
Soggiorno di 1 notte a gennaio 2023
Verificata

10/10 Eccellente

Dustin

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Our 2 night stay was a good experience. My wife loved that the room was meticulously clean, fresh white linen and very comfortable matresses. We enjoyed the pool, hot-tub and sauna. The staff were very friendly and courteous. They eveb have a Ski Rental on premises. Staff also assisted us in finding great dining in town. We will definitely return again to ski.
Verificata

2/10 Terribile

manshu

Non mi è piaciuto: Pulizia e personale e servizio
The place is dirty. One of the bedsheet stains blood on it :(
Soggiorno di 1 notte a febbraio 2023
Verificata

2/10 Terribile

Victoria

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The towels were disgusting and stained, the furniture was broken upon arrival, there was improper bedding that did not cover the mattress, the shower temperature gauge was broken, and last but not least the room was DIRTY. There were remnants of food under the furniture that had not been cleaned and dirt everywhere. The photos and descriptions on your site did not match the property we stayed at whatsoever.
Soggiorno di 1 notte a febbraio 2022
Verificata

4/10 Scarso

Daniela

Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Run down or in a state of unfinished disrepair, hard to say. Electrical sockets coming away from the wall, holes in the ceiling, buckled floors, water damage. The pool area looked ok, but the hot tub was cold (“Someone hadn’t plugged it in”). Hair dryer in the room had exposed wires, and the pump in the toilet tank needed attention. You get the picture. This is a pretty basic place, and way overpriced, especially mid-week. Just a couple of minutes’ drive to the mountain. And it wasn’t dirty. But that’s about it.
Soggiorno di 1 notte a gennaio 2023
Verificata

2/10 Terribile

Melissa

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

scam hotel

Never answered any calls or emails. Website says they were out of business and unavailable for my stay on that date after already booking, tried calling and emailing to confirm my reservation numerous times with no answer so I assumed they were no longer open. They charged my card at 11pm on the day of checkin (hours after my last email to them) assuming they saw this finally. Hasn’t responded to any sort of accommodation change for a later date or credit.
Soggiorno di 1 notte a dicembre 2023
Verificata

8/10 Buono

erna

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera

The Good The Bad

The hotel itself is beautiful. We went there with our little ones so we had few priorities. While booking the hotel the thing that attracted me the most is the playground. We were going there just to relax.. not for hiking or other activities. As we planned , The first thing we did was taking the kids to the playground. And oh my gosh.. there were used sanitary napkins everywhere on the ground. We were horrified.. I’m not blaming the hotel entirely. This is the other side of the hotel , but The playground pictures were included in the hotel adds so I’m assuming it’s their property. We went to the hotel right away. There was another indoor play room at the top floor. We decided to take the kids there. The kids had fun. But again it was dirty. The muffins are yummy so try that. The area is beautiful. Want to go back again during summer. But I will probably choose a different hotel. The receptionist guy was very welcoming and told me that many staffs are on vacation so I’m assuming that’s one of the reason why the play grounds are dirty. But the Hotel itself is nice.
Soggiorno di 2 notti a dicembre 2021
Verificata

4/10 Scarso

Karen

Non mi è piaciuto: Comfort della camera

Fraudulent Charges

Our stay here was ok. We did not realize the restaurant and bar would not be open. The common area with fireplace was designated a quiet area with no children talking or eating or moving of chairs. The man at the desk was pleasant when we checked in and billed us for the amount we booked for through Hotels.com. Upon check out no one was at reception but we called the phone number listed and they instructed us to leave our key which we did. Upon getting home we looked at our bank account and saw they charged an additional $216 to our credit card. We used this hotel purely to sleep and authorized no additional charges. We have made several phone calls but the person who answers says they're waiting for management to get back to them. We have made multiple calls over multiple days and no answer or refund. We are now forced to dispute this charge with our bank. The hotel wasn't as we envisioned from it's online description. However we would have been ok with it had they not decided to charge our card fraudulently. You'd be best served to stay away from this establishment. I will update this review if we ever get a response to our phone calls.
Soggiorno di 2 notti a dicembre 2022
Verificata

10/10 Eccellente

Eli

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Service was good nice people love the art display from leviim gallery
Soggiorno di 1 notte ad aprile 2023
Verificata

10/10 Eccellente

Chaim

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Beautiful lobby. Great pool and hot tub. Management is super attentive. Kids friendly and great kosher food options. Right near Hunter mountain skiing.
Verificata

10/10 Eccellente

Maria

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great hotel, especially if you have kids. There is a huge play room and pool. The beds were really comfortable. Carpets need updating. Friendly staff.
Soggiorno di 1 notte a febbraio 2023
Verificata

4/10 Scarso

Shawn

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Rooms are not the comfortable and staff is creepy.
Verificata

10/10 Eccellente

Moshe

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The management are super friendly and caring. The kosher food options are incredible. The hotel has great views of the mountains. And there is a large grocery next door if you need anything. Highly recommend.
Soggiorno di 1 notte a marzo 2022
Verificata

2/10 Terribile

george

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
DIRTTTYYYYY! Im no stranger to cheap hotels to just get some shut eye but this place is grime. Dirty used tissues and old socks were laying next the bed when we walked in.
Soggiorno di 1 notte a marzo 2022
Verificata

6/10 Soddisfacente

Nick

Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
They charged me $163 on top of what I was already charged by you guys. I'm pissed. Now I gotta call credit card companies and be inconvenienced. I'm not happy with either of you guys for making the transition. This I supposed to be quick and easy. I stood at the front desk for 30 mins while they tried to figure it out too. Never again
Soggiorno di 1 notte a marzo 2022
Verificata

2/10 Terribile

nakyung

Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Room 61 had no toilet paper, one of two lights in the room didn’t work, the headboard had been ripped out and the sheetrock had screw holes and damage which was never fixed or painted. Let’s also talk about the disgusting rugs in the hallways where overhead light was out like a creepy horror movie. Storage rooms and reception office doors remain ajar to plainly exhibit the pigsty conditions the management jeeps. Never again.
Soggiorno di 1 notte a marzo 2022
Verificata

6/10 Soddisfacente

Amy

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

It’s an experience!

The location was pretty convenient to nearby mountains and attractions. The rooms are outdated, different areas of the property look abandoned, others look like some updates are being made so may get better. Overall pretty expensive for what you get. Beware of the chlorine levels in the hot tub and pool. Silver jewelry that I have worn for years in pools and hot tubs never reacted in the way the Melour water tarnished and caused some permanent damage. Not to mention the pigment being removed from swimsuits!!!
Soggiorno di 2 notti a febbraio 2022
Verificata

2/10 Terribile

Kevin

Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Check-in was fine. I was made aware ahead of booking that there was a private party staying so I knew certain amenities such as the pool and restaurant would be unavailable to me, which I agreed to. When I got to my room however, the television didn't work and I noticed there wasn't even a cable wire for it. When I flushed the toilet, it continued to run for approximately 10 minutes. I was able to stop it because I know how to fix a toilet, but it the part still needs to be replaced. Additionally, the power outlet behind the nightstand was falling out of the wall and only one of the two outlets worked. The whole room was very dated which is fine, but it should at least be functional. The only reason that I tolerated any of this is because I was by myself and only needed a bed and a bathroom in between ski days. If you are expecting anything other than that, I suggest booking elsewhere.
Soggiorno di 1 notte a febbraio 2022
Verificata

10/10 Eccellente

Alexandra

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It is a great location , just 8 minutes of driving from Hunter Mountain. It has a nice pool, hot tub, and few saunas. It is the perfect place to stay after you spend whole day on the mountain when you really need a good relaxing hours after your skiing time. I booked my room for weekdays , so it was pretty quiet, not busy at the pool area and clean.
Soggiorno di 1 notte a febbraio 2022
Verificata

6/10 Soddisfacente

Elliott

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Thu is was a strange hotel stay. The room itself was spacious and clean, but obviously old. The beds were uncomfortable, sheets were too small and slid all over the place. The guy at the reception was very friendly and have a good tip for dining, but he was the ONLY employee we saw during the entire stay. The place has great potential but has not been kept up and is obviously not being managed.
Soggiorno di 1 notte a febbraio 2022
Verificata

2/10 Terribile

Fiona

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This hotel is disgustingly dirty! Swimming pool had water dripping from the air vents into pool! Dirt around edge of pool Linen creased, ripped. Walls dirty dust in light fixtures and tables. Dirt on walls. A stomach turning smell throughout public hallways. Public rest rooms had urine in floors. Dirty windows….. the list is endless!!
Soggiorno di 1 notte a febbraio 2022
Verificata

4/10 Scarso

christina

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi
Staff was incredibly welcoming and nice. We had an issue with the tv and they came out to fix it right away. Price was ok for what we got. Room was very large, had microwave and fridge which is always a plus for a family. Room was very clean, and bed was comfortable. Bathrooms are from the 70s, with funky psychedelic wallpaper that makes you feel like you’re on a bad acid trip but were also very clean. Walls are thin so you can hear guests in other rooms til about 11pm. They had a very nice large lodge type living room with chairs and a roaring fireplace that you could sit and drink, or relax in. We weren’t there long enough to take advantage of that room. Also had free coffee and tea available 24 hours. Breakfast was included but we left early to ski so didn't take advantage of that. We stayed here for the amenities (pool, hot tub). Wanted to use them after a day of skiing. Pool is large and indoors, as is hot tub. Both are dated but were clean. Pool closes at 9pm (we arrived at 8:30pm) but staff offered to keep them open til 10pm if we wanted to use them, which was very nice. We didn’t because we were tired. There is also a large new outdoor playground younger kids would enjoy. We would stay here again for a ski night stop over.
Soggiorno di 1 notte a dicembre 2021
Verificata

10/10 Eccellente

Victoria

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great property to stay at while skiing at Hunter. Our family had the nicest time at the Melour Resort. Simon and his staff are very friendly and accommodating. Check in was seamless, rooms were clean and tidy. I felt very safe as cameras are pointed to parking lots and other areas. Pool was immaculately clean and the temperature was perfect. The indoor game room was such a great surprise with trampoline, swing set and arcade games for all ages including giant jenga game and others. Breakfast was great! The resort is close to restaurants and all shops in Tannersville including a grocery store for last minute items. Only 3 minutes away from Hunter mountain ski resort and off the main road. Would definitely stay there again and booking again soon for February break!
Soggiorno di 2 notti a dicembre 2021
Verificata

2/10 Terribile

Chris

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera

Don’t stay here EVER…

Room was awful. Wrinkled sheets, condensation on everything, completely outdated with cheap furniture. Checked in and out immediately because we didn’t want to touch anything in the room.
Soggiorno di 1 notte a dicembre 2021