Hotel di lusso a Tarrytown

“.”

“Great property and very clean. Staff were great and absolutely helpful. Smoking area need chairs.”

“I asked to skip House keeping one day and they skipped the entire 3 day stay instead. I called and asked, they said they would send someone but it didn’t happen. Air con in rooms sounds like a freight train is coming through. Walks are thin, could hear someone’s TV blaring in another room. Food is mediocre. Rooms are cool, pool is a nice amenity but it’s not an earth shattering experience. Front desk staff was helpful with a few requests I made. Served its purpose.”

“Clean room”

“After flying in with four of us from Los Angeles on a Red Eye, we had to drive around for 4-5 hours until we were able to check in at 4pm, however after hours of trying to get into the property with no answer on the contact number ,we finally were able to have the local property manager come out and say that the property overbooked and had no room for us. I spent over 2 hours on the phone getting the run around by Expedia with mixed stories of our accommodations. FINALLY with now the story is...

“Struttura elegante e confortevole, bellissima la location . Il gradimento sarebbe stato più alto se l'accoglienza fosse stata all'altezza. Purtroppo non è stato così perchè alcuni membri del personale della reception erano decisamente scortesi e poco disponibili nei nostri confronti ( nemmeno rispondevano al saluto che comunque per educazione noi abbiamo sempre fatto ...). Ci dispiace perchè per tutto il resto abbiamo apprezzato la struttura. ”

“Very nice!”

“Place didn't exist. Host did not respond to requests to clarify check-in. Upon arriving, the location was not as described and an individual who answered the door informed our party this was not a rental property. Had to last minute book elsewhere.”