6/10 Soddisfacente
Peter
Viaggio di coppia
5 ott 2025
My partner & I booked a last minute, overnight stay here.
We were informed during Check-In that the heating wasn't working - but the hot water was... and were asked if we were happy with that as a refund cannot be given once we have Check-In.
We asked to see the room, to gauge the temperature in the room, before deciding. My partner is fine with the cold. I am not and wouldn't be able to sleep if it is cold.
We were taken to the room to gauge the temperature.
Enroute through the corridors, we were greeted with the smell of tobacco and weed. Not very pleasant, appealing, nor inviting.
Our room was an end room. It was cold. I wouldn't of been able to sleep in that temperature.
We were offered a 4-poster bed room instead. I am not sure why the 4-poster bed was mentioned, when it was the room temperature and no heating, that was the issue.
We viewed the "4-poster bed" room. It was a middle room and as soon as we walked into the room, we could feel that it was slightly warmer in there.
We accepted this double room.
The bed was clean and the mattress was nice and firm.There were only 2, fairly flat, pillows.
Clean shower towels provided.
In the bathroom - the ceiling was moldy, as was the bottom of the shower curtain.
There was a tiny, single-use complementary bottle of shampoo and conditioner. Only 1, for 2 people. No hand soap.
Slept fine but wouldn't go back there in a hurry.
Much room for improvement.
Peter
Soggiorno di 1 notte a ottobre 2025