Hotel LGBTQIA+ a Terrell

“Would have liked a little more in the breakfast offerings. My room also had an odd spot on the floor that clearly was a bad install and was just covered. So you had this random jump in the room”

“Lovely well kept hotel. The beds were nice and soft. One of us is always very hot and the other two were cold. I was able to get blankets so we could be warmer. Great hot l.”

“Very clean rooms great breakfast great staff”

“Great customer service. Front desk receptionist was kind and willing to help very guest with their questions and requests.”

“We got charged twice, still no refund, and then got charged another $100 for or security deposit. Room was dirty with toothpicks all over floor and trash not taken out. Pool area was gross under tables and between beach chairs. Staff wasn’t helpful and gave us obviously incorrect information about refund Information. Went to the restaurant for supper, was told that we had to go out to the pool bar to order food, went to the pool bar and they said they were closed to go back Inside and order from...

“Breakfast was the standard fare, yet tasteful. Coffee was good and hot. Room and bathroom were comfortable and clean. Nice walking distance about 3-5 minutes from the harbor shops and Lake Ray Hubbard. Highly recommend doing that. Walking distance to eating. Air conditioner was louder than "white noise" limit to me. Overall a 4 stars because both elevators were out of order by the end of my stay.”

“I recently stayed at the IHG Holiday Inn Express & Suites in Mesquite and unfortunately my experience was very disappointing. Before arriving, I called the hotel to confirm my check-in details and was told that the earliest I could check in would be 1:00 PM. We actually arrived a little before then, but we waited until 1:00 as instructed. Once 1:00 came, I was then told that only 1 of the 3 suites I booked would be available. Not only were the rooms not ready at the early check-in time I was...

“It was sold out so very crowded in the lobey area. Unfortunately the pool was closed waiting for parts so was not useable. Breakfast was good.”