The Collective: Grand Ballroom: Tour e Visite Guidate

Colazione a buffet solo nei week end Pulizia non eccelsa Scarso movimento di persone e quindi pochissimo personale Da non tornarci neanche per lavoro

This property is nice. It is clean on outside, inside halls and inside the bedrooms. The beds and pillows are comfortable good sized rooms. My gripe is that I have been over charged for the room. I checked in at 2:36am Sat, Aug 8th. We were out of the room by a few minutes after 11am. I was initially charged for the room using Expedia prices, great. Then there appears a second charge on Sunday for another day stay. This second charge is almost 100% more than the first night (almost double the price of original night). I did not specify two nights, only one night when first checked in, as it shows on my initial email. I am attempting to contact the hotel to remediate this but as of right now they charged me for two nights. I remember there was some issue when first checking in, where the assistant behind the desk had to assist. I believe this was a mistake and hope this gets remediated. Which I will come back to this hotel again in the future.