Hotel in zona The Parkway, Richland

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“Hotel was really great in general, the breakfast is one of the best breakfasts I’ve had at a hotel, they had a maid to order omelette bar. Pool was good and hot tub. The only issue during my stay was that the elevators weren’t working on and off”

“Bathroom toilet gave issue the entire time we were there staff told us to make sure toilet string was attached like we are maintenance, breakfast was decent but certain things like waffle maker didn’t work and had to ask for help for the juice are to work as well. ”

“Room was trashed, bedding was missing, bed had stains, blood on lampshades, room smelled horrible My wife and I left, and found a different hotel at midnight. I’ll add, that the ceiling tiles in the bathroom were lifted, sheets so thin you could see through them, furniture moved around like someone had gone through the room and was rushed Horrible, I will never be back and will make sure I tell everyone I know, to not come here ”

“Great room in comparison to price. They had done some updates to our room and was happy to be in a clean and comfortable room. The rest of the property could use some TLC as well.”

“The room’s floor was not mopped prior to my check in. At least 20 spots were on the floor throughout the room and they were easy to see. They were liquid spills that dried. ”

“I had a really rough trip bringing my disabled daughter to see her grandpa. It was a 4 hour drive each way. By the time I got settled in I was exhausted. The front desk clerk (I wish I had gotten her name) was so kind, helpful & got us checked in quickly. We ordered room service and the food was very good. Hailey from room service went above and beyond, quickly bringing a spoon to me when I had forgotten to ask for one for my daughter who has to have her food puréed. My daughter could not get...

“Very clean! Breakfast was wonderful, lot of food choice. Big surprise for our family was absence of chlorine odor in the pool. Perfect ventilation! Thanks staff!”

“The room was very clean. Absolutely fine for a quick one-night stay. It was nice to have breakfast in the morning.”

“I love this place we move 2 hours away and coming back home and visit family is perfect so close love this place we will be back next month. ”

“Clean, basic, no coffee pot”

“Older needs to up rated”

“Clean room, great staff easy access.”

“Was on par with most Hampton Inns. ”

“The night auditor was rude and has no people skills ”

“I stayed at this property 3/19/2026 for one night not knowing it is being remodeled. If you have sensitivity to strong odors, which I do, I would avoid until the remodel is complete. I believe it was adhesives that were affecting my eyes, nose and gave me a migraine. If you don’t have sensitivity to odors it’s probably not an issue. We have stayed here many times because the location is next to a very nice park by the river and it has always been a good experience. Once the remodeling is...

“Tub was gross with hair. ”

“All ok”

“The room was nice and clean and staff was very friendly ”