Hotel vicino a The Russel E. and Fern M. Hettenhausen Center for the Arts - Lebanon

“Clean rooms and afternoon complimentary snack”

“Dirty, roaches, no elevator, bad smell”

“Clean room, great staff. Good breakfast”

“No one at desk when I arrived in the afternoon. I called the hotel and no one answered. Had to walk around the place to find someone in a back room to check me in. Room was clean, bed comfortable. AC cold. Location convenient to dining. Door was warped and there was almost a 1 inch gap at the top of the door. Window coverings were electronic but one was broken. Fitness center was FILTHY. Didn't use pool, but there were toddler swimming lessons the two days I was there. Breakfast was BAD....

“Very nice rooms. ”

“yes”

“Property was clean”

“The hotel is dingy. Makeshift. Noisy at times. It’s as clean as it could be given its condition. However, the employees were very nice and did their best to be accommodating.”

“The room was clean and the staff were very nice and helpful. Parking was very good. Breakfast was good but options were limited.”

“It was decent although it seems as if people stay there long term. They also made us take out our own trash. Which is weird because I thought that was the job of the housekeepers. ”

“We did not stay at this property! Our plans change due to mother-in-law having a stroke. We notified the hotel 4 days in advance to cancel the reservation and they would not give us our money back. Expedia try to help but the hotel refused to refund the money.”

“Everything Things was just fine I would recommend this place for anyone from out of town to stay. It’s very nice clean, cozy, comfortable, pleasant atmosphere and very quiet. My stay here both times been very nice. The staff very kind pleasant and on my next day this will be the place I Will stay at ”

“Had a nice stay. Very clean.”

“Is convenient and the beds are comfortable and it has a nice kitchenette. The customer service left a lot to be desired, and the whirlpool tub they charged a premium for did not work, and they were out of breakfast by 8:30 am. There was only one working ice machine, no vending machines, and the pool looked tiny and grimy. Just come and sleep and leave and it's great for that.”

“Nice staff but the hotel is old and noisy ”

“It was a great place for a road trip overnight. ”

“Absolutly disgusting. I checked in last night and the kid had no idea what was going on. Follow that up with the room was disgusting, I had no towels or toilet paper, and soon after gwtting here there was no body in the office to assist. Long story short I went to the office this morning to get toilet paper and wasnt even asking for a refund just letting the gentleman know my experiance and all he had to say is "just so you know youre not getting a penny back". Worst customer service i ever...