The Venetian Theatre: Tour e Visite Guidate

The hotel is well-situated and the bed was very comfortable. The in-room coffee (Stumptown) to make in a French Press is excellent. But there was some disappointment as I'd expected better. I had to get rid of a couple of good-sized spiders, including one on the bed, so things started off amiss; it made me wonder if the room had been serviced lately. The floor was sticky. (This was true, also, of my traveling companion's room). Jared and Harmony were excellent in being helpful and providing information so I don't want to include them in my criticism of the staff. However, while no staff was rude, a couple of them didn't seem that interested in helping, and another one wanted to help but was not well-informed about the area. (A surprise given the caliber of the hotel). Not a major issue, but - there were robes but no slippers. (The latter were provided on request). Also, the key cards stopped working and I had to get new ones. This happened to my traveling companion as well. The room had air conditioning but it is the very old-fashioned type that comes on with a roar when the temperature reaches a certain level, then goes off - but then goes on again, with a roar. This is disruptive of sleep so I turned off the air conditioner over night which was a problem given the mid-summer temperatures. There was no pad of paper or pen. All in all, the stay was ok - nothing terrible - but with so many minor details not up to par I will probably stay somewhere else on my next visit.

Very clean unique setting interesting city All good

Loved the vicinity of hotel and that it had someone at the desk at all times. I think a portable fan in rooms would be nice especially as the windows don’t open and no AC. Just a fan to plug in would be nice, there was a fan in closet but only for heat. Shower was great. Bathroom sink did not drain, needs some maintenance as well as the toilet handle.