Hotel di lusso a Thousand Oaks

“Hotel con tanti servizi, buona spa. Stanza con ogni confort: molto utile macchina x caffè e bollitore. Purtroppo grande lacuna nel ristorante. Cibo appena sufficiente e personale incompetente. ”

“Nice ocean view room. Third flood. Staff was nice, but they need more people here. That may be everywhere though. Valets were great and the food was good in the restaurant. The ocean makes the place. Right on the beach great waves. We will come back. ”

“The hotel is absolutely lovely -- the staff were all kind and professional. We did ask about getting a different room that wasn't on the first floor in a dark corner...but the room was so cute we eventually didn't care. But if you book with a third party -- such as Expedia -- they won't upgrade or accommodate requests. ”

“Checking in it was good. We got in the room to rest and refresh to go to the pool to my surprise I got in the shower and the body wash and shampoo in the shower it was empty good thing I always bring some. When I saw the housekeeper I ask if she can please refill the shampoo and body wash she said she didn’t have it in her cart she’ll have somebody bring it to the room never happened. They need to check rooms before checking in people. Also staff not the best service and communication skills...

“Bella struttura, molto curata nei dettagli. La camera era molto bella, arredata con gusto e prodotti di qualità. Letto comodissimo.”