2/10 Terribile
Raiyini
Viaggio con la famiglia
15 giu 2025
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
We had the worst time here!!! First things first, the hotel was located in an isolated location. We reached the hotel around 3pm. When we arrived, we were brought to our room and we were absolutely horrified by the state of the room. The towels were stained, there were insects on the bed, flies and mosquitoes everywhere! We couldn’t even lock and unlock our room door! We requested for a change of room given the terrible conditions, however the receptionist said that they can only get back to us around 7.30pm as his boss was asleep then and will only arrive at 7.30pm. We left and came back around 7.15pm however they insisted that they can only check with the boss at 7.30pm. After some discussion with the “boss”, they showed us a new room. The new room was in a slightly better condition however we had to top up about $50 Singapore dollars. The blanket and towels were stained and the floors were sticky. We had no choice but to stay here as it was getting too late. This hotel is not a safe hotel and the hygiene was shockingly bad. Definitely not a safe hotel for families with young girls and children. Please stay away from this hotel for your own safety!
Raiyini
Soggiorno di 1 notte a giugno 2025