Vacanze Tlaltizapan

I like this hotel and its problems are typical of Mexico where there is no soundproofing concept. It always seems to live with the guests in the next room, like those upstairs and downstairs. The breakfast is much improved since my last visit 2 years ago. they say it starts at 7.30, but in reality at that time the waiters begin to set up. General speaking they should recommend to guests and to the cleaning staff in the morning, to make as little noise as possible in the rooms and common areas (especially on the very used stairs because there is no lift) so as not to disturb others.

My kids enjoyed this hotel. It was like being in a movie to them. Friendly staff.

The rooms are spacious, quiet, and very clean. The staff were great. We especially liked Andy who greeted us when we arrived and was there when we needed her to answer questions. We will stay here again.

La struttura è molto bella e pulita, la posizione ottima e i servizi eccezionali. Avendo l'aereo di rientro la sera tardi, ho chiesto il late check out (a pagamento) che però per necessità di allestire la stanza per un check in arrivo, durava solo fino alle 13:30. Il personale però mi ha subito trovato una soluzione nella lounge, Valeria in particolare, è stata molto gentile e di grande aiuto! Consigliatissimo!

Very nice boutique hotel, great breakfast and kind staff.