Suite Executive | Vista spiaggia/mare

Recensioni per Hotel Tofo Mar

3.5 out of 5
Hotel Tofo Mar
BAIRRO JOSINA MACHEL, Tofo

Recensioni

8,0

Ottimo

Valutazione di 10 - Eccellente. 6 su 13 recensioni" "
Valutazione di 8 - Buono. 3 su 13 recensioni" "
Valutazione di 6 - Soddisfacente. 3 su 13 recensioni" "
Valutazione di 4 - Scarso. 0 su 13 recensioni" "
Valutazione di 2 - Terribile. 1 su 13 recensioni" "

8,0/10

Pulizia

8,4/10

Personale e servizio

5,0/10

Servizi

7,0/10

Condizioni e dotazioni della struttura

Recensioni

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Soggiorno di 3 notti a novembre 2019
Risposta di Hotel Tofo Mar Team, il giorno 17 dic 2019
Dear Guest, Thank you so much to take the time to rate us! Hope seeing you again sometime in the future and meet your expectations. All the best, warm regards from Mozambique!

2/10 Terribile

Viaggiatore verificato

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This hotel is permanently colsed. Be carefull of being tricked into booking in and then finding you ave no place to stay.
Soggiorno di 1 notte a maggio 2021
Risposta di Hotel Tofo Mar Manager, il giorno 18 mag 2021
Dear Guest, We are not closed, as you could see with your own eyes when you came to our doorstep earlier today and talked to us. We waited for you to show up all night long on the check-in date and, if we were in deed closed, you could have contacted Expedia right away, as they would have contacted us in your behalf, to understand what was happening with your reservation. Once you only reached out to Expedia on the morning after (today), this means that you did have a(nother) place to stay and didn't bother to find out if we were, in fact, closed or permanently closed, as you state in your review. We cannot possible understand what motivated you to have this kind of behavior, and can only wish you a great stay in Tofo, for the remaining of your trip.

8/10 Buono

Robert

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Situation parfaite
Situation centrale, dans le centre-ville et aussi sur la plage
Soggiorno di 2 notti a dicembre 2020
Risposta di Hotel Tofo Mar team, il giorno 31 dic 2020
Thank you so much for taking the time to rate us. It was lovely having you around. Hope to welcome you again some time soon. Happy New Year! Warm regards from Mozambique!

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great location, friendly staff.
Soggiorno di 2 notti a dicembre 2020
Risposta di Hotel Tofo Mar team, il giorno 28 dic 2020
Thank you so much for taking the time to write us a review. Hope to welcome you again sometime soon!

8/10 Buono

Viaggiatore verificato

Soggiorno di 3 notti a settembre 2020
Risposta di Hotel Tofo Mar team, il giorno 18 set 2020
Dear Guest, Thank you so much for taking the time to review us. Your opinion is very important. We hope to see you again sometime soon!

10/10 Eccellente

Anne

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very frindly staff
Soggiorno di 3 notti a febbraio 2020
Risposta di Hotel Tofo Mar team, il giorno 5 mar 2020
Dear Anne, Thank you so much for taking the time to rate us. It has been lovely having you around! :) If you need anything, just let us know.

6/10 Soddisfacente

Viaggiatore verificato

Viaggio di coppia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
The location was perfect and you will enjoy fantastic views. But as hotel facilities and services wasnt meet our expectations such as room facilities and breakfast
Soggiorno di 2 notti a gennaio 2020
Risposta di HOTEL TOFO MAR team, il giorno 6 feb 2020
Thank you for your feedback. Your opinion is very important for us as so we can improve our services. We do apologize for not meeting up to your expectations and hope that you had a very nice time in Tofo, regardless.

10/10 Eccellente

Hana

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Výborná lokalita
Soggiorno di 3 notti a dicembre 2019
Risposta di Hotel Tofo Mar team, il giorno 6 feb 2020
Thank you so much for taking the time to rate us. It was lovely having you around!

10/10 Eccellente

Neil

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ideal beach front boutique hotel
Great location to experience all Tofo has to offer. Stumbled across the hotel by chance. The hotel is beachfront and the warm Indian Ocean (we went in Dec) more than made up for no pool. The hotel offered complimentary umbrellas and beach chairs for the beach.
Soggiorno di 5 notti a dicembre 2019
Risposta di Hotel Tofo Mar team, il giorno 2 gen 2020
Dear Neil, Thank you so much for your kind feedback. It was lovely having you around! Hope to see you again sometime in the future!

8/10 Buono

Lerato

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Amazing
Can you please try to renovate the hotel. I liked the sea view and the stuff was amazing
Soggiorno di 4 notti a dicembre 2019
Risposta di Hotel Tofo Mar Team, il giorno 17 dic 2019
Dear Learto, Thank you so much for taking the time to write a review about our hotel. We will take note of your observation. It was lovely having you around. Hope to see you sometime again! Warm regards from Mozambique!

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia e comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
Comfortable stay at Tofo Mar hotel but not quite as expected. Pictures suggest a very polished hotel but in reality it is a little tatty. We had booked an executive suite and were given thr wrong room. There seemed ro be some confusion with the staff about which was the executive room and whether or not we had actually booked this room. We eventually were moved to the correct room and received an apology the following morning (assuming this was the manager who was very helpful throughout our stay). Breakfast is ok but service is very slow. Location is very central and convenient for restaurants, diving etc. If you have a sea view the view is very good.
Soggiorno di 4 notti a novembre 2019
Risposta di Adelino Faduco, il giorno 18 nov 2019
Dear Valuable guest, Thank you for taking the time to review your stay with us. We are very sorry your experience didn’t match your expectations. We have this hotel for long years now and it has always been our top priority to provide highest level of hospitality to the guests who stay with us and, it is very sad to read that we failed this time. Please be ensured that this type of situation will never happen again. I hope you can forgive this inconvenience and not let it stop you from staying with us in the future. Sincerely

10/10 Eccellente

Maria Carmen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Lovely place.
Beautiful hotel, gerat location, kind and helpful staff.
Soggiorno di 4 notti a settembre 2019
Risposta di Hotel Tofo Mar team , il giorno 20 ott 2019
Thank you so much for your kind words! It was a pleasure having you around. Hope to see you again sometime! Warm regards from Mozambique!

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 3 notti a settembre 2019
Risposta di Hotel Tofo Mar Team, il giorno 30 set 2019
Thank you so much for taking the time to rate us! We are so glad you enjoyed staying at Hotel Tofo Mar. Hope to see you again sometime. Warm regards from Mozambique!