This accommodation doesn’t provide luggage storage services once guests have checked out.
If you’re considering staying here, be aware they won’t hold your bags after checkout, so you’ll need alternative storage arrangements if you’re not leaving the area immediately.
I regret not checking Google feedback before making my reservation. On Expedia, I saw the property was in a peaceful, accessible location with rates fitting my budget. I missed mentions about their no-storage-after-checkout policy.
I was traveling with one medium and one large bag, as I was continuing to another country afterward. At checkout, I asked if staff could hold my belongings. The worker showed me his phone with a Google translation: “According to our website policy, we cannot store bags after checkout. Please use the coin lockers at Ebisu station.”
The storage compartments in the lobby are only for guests checking in that day. I felt I wasn’t valued as a guest once I’d checked out.
One star for creating unnecessary hassle, wasting my time, and stressing my day as I scrambled to solve my luggage situation for the hours before my flight.
The mattresses are comfortable and rooms are adequately sized for solo travelers. The location is reasonably quiet. The sink was outside the bathroom, which was a small space with just the shower. Fine for one person, but worth noting for those traveling with companions who want privacy while changing.
