Fantastic hotel, perfect for solo travellers or those looking for a great deal. There were three lovely ladies I spoke with at the front desk, two were Russian, they were the ones to help check me in. They didn't speak fluent English but they made every effort and were able to explain it just fine since this was my first capsule hotel. I would take one star away for two reasons, the capsules have a fan to pull in air, which the hotel is air conditioned but once you close the bamboo screen for privacy they get a bit warm. Secondly the location is in a bit of an industrial area which was weird but it was close to Shinonome line so it was still easy to get around. The showers are excellent but could use more ventilation. They provide PJ's, slippers, toothbrush, etc. The lockers are big enough for a duffle bag and any suitcases are locked in the main lobby.