Camera, 2 letti queen, non fumatori | Una scrivania, tende oscuranti, ferro/asse da stiro

Recensioni per Baymont Inn & Suites by Wyndham Swanton/Toledo Airport

2.5 out of 5

Recensioni

7,6

Buono

Valutazione di 10 - Eccellente. 87 su 236 recensioni" "
Valutazione di 8 - Buono. 56 su 236 recensioni" "
Valutazione di 6 - Soddisfacente. 44 su 236 recensioni" "
Valutazione di 4 - Scarso. 35 su 236 recensioni" "
Valutazione di 2 - Terribile. 14 su 236 recensioni" "

7,2/10

Pulizia

8,2/10

Personale e servizio

7,2/10

Servizi

7,2/10

Condizioni e dotazioni della struttura

7,6/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Dave

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean hotel and room. Comfortable bed and nice amenities. Located right next to airport and Ohio Turnpike.
Soggiorno di 2 notti ad aprile 2024

6/10 Soddisfacente

Dave

Soggiorno di 1 notte ad aprile 2024

6/10 Soddisfacente

Craig

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The good: no bed bugs The bad: dirty sheets and blanket on the bed. No elevator. They tried changing half the sheets and left a sheet with obvious stains on it. Do not stay here.

2/10 Terribile

Jamie

Viaggio di gruppo
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Our tv and internet was cut out shortly after checking in. When speaking with the front desk about the issue we were met with hostility. Two employees then knocked on our door to talk in person, after the conversation they acted as if they walked away and then stayed close by our door to eavesdrop on our conversation.
Soggiorno di 1 notte a marzo 2024
Risposta di Milan Patel (GM), il giorno 4 apr 2024
Ms. Jamie, Sorry for the inconvenience of staying with us. On the night of March 28th you contacted us at the front desk at 12:30 am Not working TV and internet, me Milan (GM) and front desk assistant Toni came to your room door and apologized for the inconvenience. we apologize and inform you the internet and TV providers were conducting maintenance and service was interrupted for 5 hours. I offered you checkout with a complete refund and you decided to continue to stay and then me and my assistant left your room door and area completely.

8/10 Buono

Kristine

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff is amazing
Soggiorno di 1 notte a marzo 2024
Risposta di Milan Patel (GM), il giorno 26 mar 2024
I'm glad to hear that you think the staff is amazing! It's always great to receive good customer service and have positive interactions with the people around us.

10/10 Eccellente

Kristine

Viaggio con animali domestici, Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff is great, awesome breakfast, love the pool!!
Soggiorno di 1 notte a marzo 2024
Risposta di Milan Patel (GM), il giorno 24 mar 2024
I'm glad to hear that you had a great experience with the staff and enjoyed the breakfast at the hotel. It's also great to know that you loved the pool! I hope you had a wonderful stay overall.

6/10 Soddisfacente

connie

Mi è piaciuto: Pulizia
...
Soggiorno di 1 notte a marzo 2024
Risposta di Milan Patel (GM), il giorno 16 mar 2024
Thank you!

8/10 Buono

Robyn

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Friendly staff, liked cookies, hot breakfast although not great.
Soggiorno di 3 notti a febbraio 2024
Risposta di Milan Patel (GM), il giorno 26 feb 2024
Thank you for bringing your recent experience to our attention. We're thrilled to hear that our staff was friendly and that you enjoyed our cookies. However, we apologize that our hot breakfast did not meet your expectations. We're always striving to improve, so we appreciate your feedback. If there's anything else we can do to make your next visit more enjoyable, please don't hesitate to let us know.

6/10 Soddisfacente

Maribeth

Viaggio di coppia
Mi è piaciuto: Pulizia
It was a good value for the price. The place was clean but showing wear and tear.
Soggiorno di 1 notte a febbraio 2024
Risposta di Milan Patel (GM), il giorno 25 feb 2024
Thank you for sharing your feedback with us. We're glad to hear that you found our prices to be good value and that you found our facility to be clean. We're sorry to hear that you noticed some wear and tear, and we'll be sure to address any areas that need attention. We appreciate your business and hope to have the opportunity to serve you again in the future.

6/10 Soddisfacente

Deana

Mi è piaciuto: Personale e servizio
Lights needed
Only stayed one night, no problems, staff was friendly. The rooms need a light upon entering.
Soggiorno di 1 notte a gennaio 2024
Risposta di Milan Patel (GM), il giorno 3 feb 2024
Thank you for taking the time to share your experience with us. We're glad to hear that you had a pleasant stay and that our staff was friendly. We appreciate your feedback regarding the lighting in the rooms and will definitely take it into consideration as we work to improve our guests' overall experience. Thank you for choosing to stay with us and we hope to see you again soon.

10/10 Eccellente

Lisa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a gennaio 2024
Risposta di Milan Patel (GM), il giorno 30 gen 2024
Thank you for taking the time to leave us a 5-star review!

6/10 Soddisfacente

Joel

Soggiorno di 1 notte a gennaio 2024
Risposta di Milan Patel (GM), il giorno 11 gen 2024
Thank you

4/10 Scarso

Debra

Mi è piaciuto: Personale e servizio
Smells & looks clean but poor breakfast & bed bugs
The hotel smelled and looked clean when we came in as did the room. We looked for any problems with the bed or room, but did not see any initially. The bed was reasonably comfortable. The problems started the next morning when I got up and discovered bug bites in various places on my body. Then when we went down for breakfast at 8:30am we found they only had waffles, yogurt, cold egg pieces and dry bread, cereal and milk that was left sitting out on the counter. The juice machine did not work. The coffee machine only had one cup of coffee left. There were no sweet rolls of any kind and only three Cuties for fruit. There was no attendant for the area to ask about refills. We have made a notation not to stay at that hotel again.
Soggiorno di 1 notte a dicembre 2023
Risposta di Milan Patel (GM), il giorno 3 feb 2024
We are sorry to hear that your experience at our hotel was not up to your expectations. We take all feedback seriously and will be sure to address the issues you brought to our attention. We apologize for the inconvenience caused by the limited breakfast options and lack of attendants to help with refills. As for the bug bites, there are no bed bugs in any of our rooms at all and the room stayed in we have many guests who stayed in this room with no complaints. we have pest control services monthly where they service the rooms and check the rooms carefully with no issues. we will still investigate the matter and take necessary measures to ensure that our rooms are free from pests. We hope that you will give us another chance to provide you with a better experience in the future.

6/10 Soddisfacente

Christine

Viaggio di lavoro
Mi è piaciuto: Pulizia e comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Milan Patel (GM), il giorno 11 gen 2024
Thank you

10/10 Eccellente

John

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
VERY GOOD STAY
STAY WAS VERY GOOD. NIGHT FRONT DESK EMPLOYEE WAS FRIENDLY, EFFICIENT AND WILLING TO ASSIST. ONLY SUGGESTIONIS TO CLEAN THE HAIR DRYER CORDS. DUST, GRIME BUILD UP TAKES AWAYS FROM THE HARD WORK OTHERS HAVE MADE TO MAKE THE HOTEL A POSITIVE EXPERIENCE.
Soggiorno di 1 notte a gennaio 2024
Risposta di Milan Patel (GM), il giorno 11 gen 2024
Thank you for taking the time to share your feedback with us. We are glad to hear that your stay was enjoyable and that our front desk employee was friendly and efficient. We appreciate your suggestion to clean the hair dryer cords, and we'll make sure to address this issue promptly. We strive to provide a positive experience for all of our guests, and we appreciate your input in helping us achieve this goal. Thank you again for choosing to stay with us.

2/10 Terribile

Lora

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Liked nothing. Will spend an extra 25 per night for a more upsated hotel. No hair dryer. No coffee pot. Flood damage in bathroom. Stinky pillows and dingy sheets. Small as hell tv and hard beds.
Soggiorno di 2 notti a dicembre 2023
Risposta di Milan Patel (GM), il giorno 11 gen 2024
We're sorry to hear about your recent experience at our hotel. We strive to provide our guests with a comfortable and enjoyable stay, and it sounds like we fell short in your case. We understand your frustrations with the lack of amenities in your room and the condition of the bathroom. We appreciate your feedback and will work hard to improve in these areas. If you decide to give us another chance, we will make sure your next stay is much better. Thank you for bringing these issues to our attention.

10/10 Eccellente

James

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Milan Patel(GM), il giorno 16 dic 2023
Thank you

2/10 Terribile

Margaret, Pine Bush

Viaggio con animali domestici, Viaggio di coppia, Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This was by far the worst experience I’ve had in a hotel. This must be a rent by the hour facility. Room was freezing, cold hard flooring, smells of chemicals and bad fragrances. I’m terrified that there are bed bugs, we had terrible sneezing, wheezing, difficulty breathing from the hideous smells and chemicals. Our dog was having the same reaction. Husband went to the front desk and was told we would need to rent another room in the hotel to get relief?!? Don’t book this - you will be sorry!!! Wyndham has been disgraced by associating with this property. The front desk clerk was polite but his hands were tied by corporate policies. Don’t rent a room in a hotel that has a sign saying “your transaction cannot be cancelled after 15 minutes” - DISGUSTING!!!!
Soggiorno di 1 notte a dicembre 2023
Risposta di Milan Patel (GM), il giorno 16 dic 2023
I'm so sorry to hear about your awful experience at the hotel. It sounds like the room was not up to your expectations and caused you and your furry friend some discomfort. It's concerning to hear about the possibility of the strong odors in the room. I wish the front desk could have done more to help you out. Thank you for sharing your feedback.

10/10 Eccellente

Nguyen

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Easy check-in and motel is in good condition
Soggiorno di 1 notte a novembre 2023
Risposta di Milan Patel (GM), il giorno 16 dic 2023
I'm glad to hear that the check-in process was easy for you. It's always great when things go smoothly! And it's good to know that the Hotel is in good condition. It's nice to stay in a place that is well-maintained and comfortable. I hope you have a great stay!

10/10 Eccellente

Suzanne

Mi è piaciuto: Pulizia e personale e servizio
Nice pet friendly place to stop for a night.
Soggiorno di 1 notte a ottobre 2023
Risposta di Milan Patel (GM), il giorno 16 dic 2023
I'm so happy to hear that you found a pet-friendly place to stay for the night. It's always great to have accommodations that welcome our furry friends.

10/10 Eccellente

Jenifer

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Room was clean, bed sheets had stains but overall things were comfortable. Easy access to the highway. Friendly staff. When checking in the gentleman answered his phone and continued to talk to someone, not in English. I felt out of place. Knowing that I was staying with a large portion of people from the same event, I expected things to be loud and busy. Both were true but the lady in the morning was amazing, friendly and helpful.
Soggiorno di 1 notte a ottobre 2023
Risposta di Milan Patel (GM), il giorno 16 dic 2023
Thank you for taking the time to provide your feedback on your recent stay with us. We are pleased to hear that you found the room clean and comfortable, and that our staff was friendly and helpful. However, we apologize for the inconvenience caused during your check-in process. We understand how important it is to feel welcomed and comfortable, and we assure you that we will take steps to ensure that such incidents do not occur in the future. We are glad that your overall experience was positive, and we hope to welcome you back soon. Thank you again for choosing our hotel.

6/10 Soddisfacente

samantha

Viaggio con famiglia e bambini piccoli, Viaggio di lavoro
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
So I would give this place an “average” rating. Has some good/bad issues. Oh man, Riley let me find somewhere to pull over. It was a very convenient location where we felt safe. Check in was easy except they over charged me then charged a DAILY DEPOSIT which was completely unexpected. I was reimbursed after I called Expedia. Not very happy about that. Room was mildly clean. At first glance looked clean until I found used ponytail bands on the floor and the dirt on the floor in the bathroom. The pool was open but only from 3pm-10pm which really sucks when you are there for 3-4 days and have kids who want to swim. The pool it’s dove was heated which was nice but the pool room was absolutely freezing with no heat. As for breakfast, it was 50/50 too. Waffles were delish but the frozen eggs and frozen sausage they kept on ice until you microwaved them were terrible. Final thought, next time would need to stay on the 2nd level as you could hear every sound from the room above. Would not say it’s the worst place or that I wouldn’t stay again but they definitely could put in a little effort to make it much better.
Soggiorno di 3 notti a ottobre 2023
Risposta di MilanPatel (GM), il giorno 16 dic 2023
Thank you for sharing your feedback with us. We're sorry to hear that your stay with us was not up to your expectations. We appreciate your honesty and will take your comments into consideration as we work to improve our services. We're glad to hear that you found our location convenient and safe. We apologize for any inconvenience caused by the overcharge and deposit, and we're glad to hear that the issue was resolved. We'll also work to improve the cleanliness of our rooms and the quality of our breakfast items. We hope to have the opportunity to provide you with a better experience in the future. Thank you again for your feedback.

4/10 Scarso

Joanne

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia
Our room had lots of dead bugs in it and a could smell. I would suggest you keep driving and find somewhere else to go.
Soggiorno di 1 notte a settembre 2023
Risposta di Milan Patel (GM), il giorno 16 dic 2023
Thank you for bringing this to our attention. We apologize for the inconvenience caused by the dead bugs and unpleasant smell in your room. We take these issues seriously and will take immediate action to address them. If there is anything else we can do to make your stay more comfortable, please let us know. We hope to have the opportunity to serve you better in the future.

4/10 Scarso

Leah

Viaggio con la famiglia
Non mi è piaciuto: Condizioni e dotazioni della struttura
The property was totally adequate, not awesome. We needed an affordable, convenient place to stay at this location and this property provided that.
Soggiorno di 1 notte a settembre 2023
Risposta di Milan Patel (GM), il giorno 16 dic 2023
We're sorry to hear that the property didn't meet your expectations. We're glad to hear, however, that it provided what you were looking for in terms of affordability and convenience. If there's anything we can do to improve your experienceplease don't hesitate to let us know. Thanks for choosing our property for your stay. in the future,

10/10 Eccellente

Kathy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Recommend
It was great
Soggiorno di 5 notti a settembre 2023
Risposta di Milan Patel (GM), il giorno 16 dic 2023
Thank you for your feedback. We are glad to hear that your experience was great. We always strive to provide the best service possible, and it is very rewarding to receive positive feedback from our customers. If you have any further comments or suggestions, please do not hesitate to letue your input and are committed to improving our services to meet your needs. Thank you for choosing us. us know. We val

8/10 Buono

Jennifer

Soggiorno di 2 notti a settembre 2023
Risposta di Milan Patel (GM), il giorno 16 dic 2023
Thank you

10/10 Eccellente

Rebecca

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Enjoyed the hotel! Good bang for our buck. Pool is just closed until further notice. Breakfast was nice.
Soggiorno di 1 notte a settembre 2023
Risposta di Milan Patel (GM), il giorno 16 dic 2023
Thank you for your feedback and for choosing our hotel for your stay. We are glad to hear that you enjoyed your time with us and found it to be a good value. We apologize for the inconvenience with the pool closure and hope to have it up and running soon for our guests to enjoy. We are happy to hear that you enjoyed the breakfast and hope you had a wonderful stay overall. Thank you again for your feedback and we hope to see you again in the future.

8/10 Buono

Bryan

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Property was very clean and staff was very helpful.
Soggiorno di 2 notti ad agosto 2023
Risposta di Milan Patel (GM), il giorno 16 dic 2023
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you found our property very clean and our staff very helpful. We strive to provide our guests with thexperience, and your kind words make it all worth it. If you havents or concerns, please don't hesitate to reach out to us. We're always here to help! best possible e any other comme

6/10 Soddisfacente

Quinn

Soggiorno di 1 notte ad agosto 2023
Risposta di Milan Patel (GM), il giorno 16 dic 2023
Thank you

8/10 Buono

Aidan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great stop on a road trip with good restaurant next door
Soggiorno di 1 notte ad agosto 2023
Risposta di Milan Patel (GM), il giorno 16 dic 2023
Thank you for taking the time to share your experience with us. We are glad to hear that our location was a great stop for your road trip and that you enjoyed the nearby restaurant.

8/10 Buono

Ralph

Mi è piaciuto: Personale e servizio e comfort della camera
Non mi è piaciuto: Pulizia
Shaky start but rectified quickly.
Check in fine. However all towels dirty, no ice bucket, no cups. Manager did rectify quickly.
Soggiorno di 1 notte ad agosto 2023
Risposta di Milan Patel (GM), il giorno 16 dic 2023
Thank you for bringing this to our attention. We're sorry to hear that your towels were dirty and that there were no ice buckets or cups available. We're glad to hear that our manager was able to rectify the situation quickly. We appreciate your feedback and will work to ensure that these issues don't happen again in the future. Thank you again for your business and we hope to see you again soon.

10/10 Eccellente

jim

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I use this property several times a year for trips from Philadelphia to Milwaukee, It is half way, convenient, quiet, clean, and perfect for me. It is not the Ritz..........but I don't need the Ritz!
Soggiorno di 1 notte ad agosto 2023
Risposta di Milan Patel (GM), il giorno 16 dic 2023
Thank you for sharing your feedback with us regarding your experience at our property. We are thrilled to hear that you find our location convenient, quiet, and clean. We understand that our property may not be the Ritz, but we strive to provide our guests with a comfortable and enjoyable stay. We appreciate your loyalty and look forward to welcoming you back on your next trip to Milwaukee.

10/10 Eccellente

Timothy

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I w
Soggiorno di 1 notte ad agosto 2023
Risposta di Milan Patel (GM), il giorno 16 dic 2023
thank you

10/10 Eccellente

William

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Our next door neighbor had there TV loud all night until 7 am.
Soggiorno di 1 notte ad agosto 2023
Risposta di Milan Patel (GM), il giorno 16 dic 2023
I am sorry to hear that you had a difficult time last night due to your neighbor's loud TV. I can understand how frustrating that must have been for you, and I apologize for any inconvenience caused. please do not hesitate to let me know, and we will do our best to help resolve the situation..

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte ad agosto 2023
Risposta di Milan Patel (GM), il giorno 6 feb 2024
Thank you

10/10 Eccellente

Jeanette

Soggiorno di 1 notte ad agosto 2023
Risposta di (GM), il giorno 16 dic 2023
thank you

8/10 Buono

David

Soggiorno di 2 notti ad agosto 2023
Risposta di Milan Patel(GM), il giorno 6 feb 2024
Thank you

10/10 Eccellente

Brian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad agosto 2023
Risposta di Milan Patel (GM), il giorno 6 feb 2024
Thank you

6/10 Soddisfacente

Robert

Soggiorno di 2 notti a luglio 2023
Risposta di Milan Patel (GM), il giorno 6 feb 2024
Thank you

10/10 Eccellente

Mel

Soggiorno di 1 notte a luglio 2023
Risposta di Milan Patel (GM), il giorno 16 dic 2023
Thank you

6/10 Soddisfacente

Eric

Viaggio di lavoro
The property is average at best. Staff is nice enough. Over priced for what you get.
Soggiorno di 1 notte a luglio 2023
Risposta di Milan Patel (GM), il giorno 5 feb 2024
Thank you for sharing your feedback with us. We apologize for falling short of your expectations during your stay. We appreciate your comments about our staff and will continue to strive to provide excellent service. We take price concerns seriously and will review our rates to ensure we are providing fair value. We hope to have the opportunity to welcome you back in the future and exceed your expectations.

4/10 Scarso

Cody

Soggiorno di 2 notti a luglio 2023
Risposta di Milan Patel (GM), il giorno 6 feb 2024
Thank you

10/10 Eccellente

jeff

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Unbelievably spotless, cleanest hotel I've stayed at in years.
Soggiorno di 3 notti a luglio 2023
Risposta di Milan Patel (GM), il giorno 6 feb 2024
Thank you so much for your positive feedback! We're thrilled to hear that you had such a great experience at our hotel. It's always our goal to provide a spotless and comfortable environment for our guests, and we're glad to know that we achieved that during your stay. We hope to have the pleasure of hosting you again soon!

8/10 Buono

Beverly

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Clean, well kept. Breakfast was lacking and CNN on the lobby TV was a turnoff. Overall, good hotel
Soggiorno di 1 notte a luglio 2023
Risposta di Milan Patel (GM), il giorno 6 feb 2024
Thank you for sharing your feedback with us. We are delighted to hear that you found our hotel clean and well-kept. However, we apologize for not meeting your expectations with the breakfast and the CNN channel in the lobby. We appreciate your honest feedback and will take it into consideration to improve our services. We hope to have the opportunity to serve you better in the future.

10/10 Eccellente

Marla

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The man at the desk was so patient when we were checking in. He helped us find a suitable room for our pet.
Soggiorno di 1 notte a luglio 2023
Risposta di Milan Patel (GM), il giorno 6 feb 2024
Thank you for taking the time to share your positive experience with us. It's always great to hear when our team goes above and beyond to help our guests, especially when it comes to accommodating their furry friends. We appreciate your kind words and hope to see you again soon.

4/10 Scarso

Christina

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Mohammad was very nice. However, there are several very disappointing and sorry to say DIRTY about this location. There were bugs all up and down the stairwells and hallways, no elevator (hope you don't have a lot of luggage!), the matresses were stained, dirty bathroom, poor continental breakfast, and poor room cleaning services. Our first room was ATROCIOUS, the smell was terrible, stains on the matresses (i wish i could upload pictures) and black mold stains in the toilet. Mohammad allowed us to move to a different room, which was better then the first, but still disappointing. The bathroom in the second room smelt of mold as well, the bathroom running board/tiles had been removed, and the cleaning service never bothered to make our beds, or empty trash. We luckly had clean towels, only because we placed the dirty ones outside the door. Breakfast- while the self make waffles were good, thats about the extent of it.... the rest was microwaved eggs and microwaved sausage. Questionable yogurt, a couple of apples and your choice of cheerios or bran cereal. Don't bother getting anything for the snack station as a small bottle of soda will cost you $4.
Soggiorno di 2 notti a luglio 2023
Risposta di Milan Patel (GM), il giorno 6 feb 2024
Thank you for taking the time to share your experience with us. We're sorry to hear that your stay was disappointing. We take cleanliness and comfort very seriously, and we're disappointed to hear that we fell short in these areas. We appreciate you bringing these issues to our attention so we can work to address them. We apologize for any inconvenience caused and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

4/10 Scarso

Rodney

Mi è piaciuto: Comfort della camera
Ok have stayed in worse
Shower dirty, breakfast food all gone when we got down there. AC unit noisy, shower rod ready to fall off
Soggiorno di 2 notti a giugno 2023
Risposta di Milan Patel (GM), il giorno 6 feb 2024
Thank you for sharing your experience with us. We are truly sorry to hear that you encountered several issues during your stay, including a dirty shower, breakfast food being gone, a noisy AC unit, and a shower rod that was ready to fall off. We understand the frustration this must have caused, and we want you to know that we take your feedback seriously. We will be sure to address these issues with our team to prevent them from happening again in the future. We hope to have the opportunity to welcome you back and provide you with a better experience.

10/10 Eccellente

Matthew

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
This property is adjacent to the Toledo Express Airport. Now, I have stayed at airport hotels and they are loud, this place was not. I never heard a plane in the time I was there. Clean property and more affordable. Probably best for someone catching and early flight or something. It is a distance from restaurants and things, but convenience to the airport is key.
Soggiorno di 2 notti a giugno 2023
Risposta di Milan Patel (GM), il giorno 6 feb 2024
Thank you for taking the time to share your experience with us. We're glad to hear that you found our property clean, affordable, and convenient for catching an early flight. We understand that being close to the airport can sometimes mean dealing with noise pollution, but we're happy to know that you didn't experience any disturbances during your stay. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Baymont-Toledo Airport
Convenient hotel right next to turnpike. Friendly staff. Comfortable rooms. Decent breakfast. Hot showers and clean towels. The facility is old and showing its age. Some bathroom fixtures are cracked but functional. The price is just right.
Soggiorno di 1 notte a giugno 2023
Risposta di Milan Patel (GM), il giorno 6 feb 2024
Thank you for taking the time to share your feedback with us. We are glad to hear that you found our hotel convenient and our staff friendly. We are sorry to hear that some of our bathroom fixtures are showing their age, but we are happy to hear that they are still functional. We appreciate your honest feedback and will take it into consideration as we continue to improve our facilities. We hope to have the opportunity to welcome you back in the future.

10/10 Eccellente

MICHAEL

Viaggio di coppia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Some of the room was not real clean and the bathroom at the pool had grass in it. All else was good and the staff was helpful and courteous.
Soggiorno di 1 notte a maggio 2023
Risposta di Milan Patel (GM), il giorno 6 feb 2024
Thank you for bringing this to our attention. We're sorry to hear that some parts of your stay didn't meet your expectations. We appreciate your compliments about our helpful and courteous staff. We'll make sure to address the cleanliness issues with our team and ensure that everything is up to our high standards. Thank you for choosing to stay with us and we hope to have the opportunity to serve you again in the future.