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Crofton House Hotel

Struttura a 3.0 stelle

Scegli le date per vedere i prezzi

Recensioni

7,4 su 10
Buono

Servizi più richiesti

  • Piscina
  • Spa
  • Parcheggio incluso
Il prezzo attuale è 62 €
tasse e oneri inclusi
1 giu - 2 giu
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tasse e oneri inclusi
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Confronta strutture simili

Regolamenti

Check-in

Orario del check-in: 15:00 - 21:30

Età minima per il check-in: 18

Check-out

Check-out entro le 10:00

Istruzioni speciali per il check-in

Il personale alla reception si occupa di accogliere gli ospiti all'arrivo.

Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.

Modalità di accesso

Reception con personale

Animali domestici

Animali domestici non ammessi

Bambini e letti aggiuntivi

Si accettano prenotazioni che includono bambini.

Metodi di pagamento

Informazioni importanti

Da ricordare

Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
Questa struttura accetta i pagamenti con carta di credito
Questa struttura usa un servizio di pulizia professionale
Se cancelli la tua prenotazione, si applicheranno le condizioni di cancellazione dell’host. In base alla normativa dell’UE sui diritti dei consumatori, i servizi di prenotazione di alloggi non sono soggetti al diritto di recesso.

Dettagli aggiuntivi

Questa struttura non ha l'ascensore.
La struttura si riserva il diritto di rifiutare alcuni tipi di prenotazione per eventi di gruppo e feste, inclusi gli addii al celibato o nubilato.

Domande frequenti

Crofton House Hotel ha una piscina?

Sì, la struttura dispone di una piscina coperta e una piscina all'aperto.

Gli animali sono accettati presso Crofton House Hotel?

No, questa struttura non accetta animali domestici.

Quanto costa il parcheggio presso Crofton House Hotel?

Il servizio di parcheggio non assistito è gratuito.

A che ora si deve eseguire il check-in presso Crofton House Hotel?

Orario del check-in: 15:00-21:30.

A che ora si deve eseguire il check-out presso Crofton House Hotel?

Orario del check-out: 10:00.

Dove si trova Crofton House Hotel?

A 10 minuti a piedi da luoghi d'interesse come Centro Congressi Riviera International e Torre Abbey, questo hotel con spa vanta una buona posizione in zona Centro città di Torquay. Torquay Marina e Princess Theatre (Teatro) si trovano ugualmente a meno di 15 minuti di distanza. Stazione di Torquay è a 13 minuti a piedi, mentre Stazione di Torre è a 14 minuti.

Recensioni

Recensioni su

7,4

Buono

7,2

Pulizia

9,6

Posizione

7,6

Personale e servizio

6,6

Condizioni e dotazioni della struttura
Valutazione di 10 - Eccellente. 34 su 79 recensioni
Valutazione di 8 - Buono. 14 su 79 recensioni
Valutazione di 6 - Soddisfacente. 9 su 79 recensioni
Valutazione di 4 - Scarso. 10 su 79 recensioni
Valutazione di 2 - Terribile. 12 su 79 recensioni

Recensioni

Verificata

6/10 Soddisfacente

Jason

Mi è piaciuto: Personale e servizio
The hotel was ok for the price i paid
Soggiorno di 1 notte a maggio 2026
Verificata

8/10 Buono

George

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Rooms are clean place well looked after
Soggiorno di 6 notti a marzo 2026
Verificata

8/10 Buono

Carolyn

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great value, the room was spacious, plenty of parking on the street
Soggiorno di 4 notti a dicembre 2025
Verificata

10/10 Eccellente

Brian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Really good stay General manager was excellent nothing was to much trouble really helpfull.would definitely stay again
Soggiorno di 5 notti a settembre 2025
Verificata

8/10 Buono

Amina

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good Room& indoor swimming pool plus nice staff.
Soggiorno di 1 notte a maggio 2025
Verificata

2/10 Terribile

Kirsty

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Absolutely run down! Will not be back. People fighting and shouting early hours also.
Soggiorno di 1 notte a gennaio 2026
Verificata

10/10 Eccellente

Janice

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We would stay there again.
Soggiorno di 1 notte a novembre 2023
Verificata

10/10 Eccellente

Craig

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice friendly staff , comfortable rooms
Soggiorno di 1 notte a settembre 2022
Verificata

8/10 Buono

Neil

Worked just fine for our purpose… Room was comfortable and spacious, no problem parking.
Soggiorno di 2 notti a giugno 2025
Verificata

2/10 Terribile

Nathi

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Terrible
Soggiorno di 12 notti a dicembre 2025
Verificata

10/10 Eccellente

Caroline

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

A good place to stay

Friendly comfortable and I would recommend the hotel to friends The staff went out of their way to make us feel welcome and nothing was too much trouble
Verificata

8/10 Buono

Robert

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

Great 👍

Really nice hotel, nice room, friendly service, great location, no issues. 5 minute walk to the beach.
Soggiorno di 2 notti a giugno 2024
Verificata

4/10 Scarso

Paula

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I was very disappointed with the overall cleanliness and condition of this hotel. The front of the property was extremely dirty, with rubbish scattered around, giving a very poor first impression upon arrival. The outdoor swimming pool was out of service and filled with green, dirty water, which was both unappealing and concerning. The garden area was also poorly maintained, with broken furniture left lying around, adding to the neglected atmosphere. Inside the hotel, the heating was turned off despite the temperature being only 12°C. When we asked reception about this, we were told it was due to it being “summer,” which felt unreasonable given how cold it actually was. Our room itself had several issues. The curtains were partially falling off their fittings, and the bathroom had a constant sewage smell, making it very unpleasant to use. Additionally, many of the pictures shown on the website do not reflect the current state of the property. The hotel appears quite misleading in its presentation online compared to the reality. Overall, this stay did not meet expectations, and significant improvements are needed in cleanliness, maintenance, and honesty in advertising.
Soggiorno di 2 notti ad aprile 2026
Verificata

2/10 Terribile

Tracey

It was closed why take the booking
Soggiorno di 8 notti a giugno 2023
Verificata

10/10 Eccellente

Angela

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We stayed for 2 nights, staff were very helpful, carried our bags up to our room. Room was very clean though on the small side with no chairs, so could only sit on the bed.
Soggiorno di 3 notti ad aprile 2022
Verificata

10/10 Eccellente

JohnandKay

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The location was great only a short walk to the beach.Our room was the Devon suite and was spacious and very welcoming with a great view of the sea and outside pool. All of the staff were very friendly and nothing was too much trouble the food was lovely and very reasonably priced. In this current climate of the virus the implementation of the Covid guidelines made us feel very safe and stress free, altogether a lovely few days away so thank you to all the staff at the Crofton House Hotel.......
Soggiorno di 3 notti a settembre 2020
Verificata

2/10 Terribile

Kirsty

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

Cheap, broken, not fit for purpose

Booked for 4 nights, stayed for 2. Staff were scarcely available, lots of broken parts in our room that didnt get fixed or looked at despite us raising with the manager. Radiators that deapite being switched off, kept heating overnight and keeping the room at 30°c. Cold swimming pool and jacuzzi. Overall very disappointed - thought it would be a nice budget hotel but left after 2nights. Would NOT recommend.
Soggiorno di 4 notti a marzo 2025
Verificata

4/10 Scarso

Greg

Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
It’s a lovely building and has lovely rooms. However there was no hot water, the shower didn’t work , broken plug in bathroom sink. Couldn’t complain as there was no staff for most of the day Continental breakfast was very very limited with no fresh milk or any juices. We were the only people staying there. Never again
Soggiorno di 3 notti a giugno 2023
Verificata

6/10 Soddisfacente

William

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
Really lovely staff. Evidently refurbishing the property which is needed. Comfy beds. Unfortunately there was an awful smell coming from our bathroom. In addition, the rooms smelts like mold and the bathroom was covered in mold in the shower seals. The steam room needs a good bleach as mold in it and smells awful.
Soggiorno di 3 notti a settembre 2022
Verificata

6/10 Soddisfacente

Neil

Mi è piaciuto: Personale e servizio
This hotel is ok - it could be nice but it needs some sorting out. The boiler kept breaking down when we were there and although they moved us room to one with a bath (which did have hot water) it was annoying, they fixed in the evening of our stay but it has stopped again in the morning. We had a suite which was lovely but the double room our friends had was not. To be fair it was really cheap so can’t complain much but a working shower is pretty essential!!
Soggiorno di 1 notte a ottobre 2022
Verificata

4/10 Scarso

Kelly

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The room was nothing like we booked. The pool and billiard rooms were terrible. Everything needs updating. The property is in bad condition. The pool has no chlorine or cleaning chemicals. The lady who greeted us was lovely but other than that, it was a very disappointing stay.
Soggiorno di 2 notti a settembre 2022
Verificata

4/10 Scarso

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera

All in above

Hotel was very run down, squeaky floor boards which kept us awake from other people moving around and talking First room we were given was very grotty and smelly had to open all the windows and dusted with a tissue then asked for polish and a duster but they changed us to another room which was better Bed was very hard Quilt had stains on and pillow Staff were very friendly and food was nice Overall wouldn’t go back Our first choice of hotel was cancelled a week before our departure so had no choice to go to this one which we were transferred to I have no idea what the excellent facilities were meant to be There was no swimming pool or hot tub which the original hotel we booked had To top it all we got no refund although this hotel was cheaper to stay in than the one we booked so overpaid for it Wouldn’t recommend it to anyone The only positive we’re the staff were really nice
Soggiorno di 7 notti a marzo 2023
Verificata

4/10 Scarso

Katy

Mi è piaciuto: Pulizia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Entry to room is by four digit passcode on electronic pads which are loud so you’re woken up all night by noise of people in and out their rooms . Place is unmanned at night ( that’s the reason you can only check in between 3-9) so other guests behave as they want to. Playing loud music in the communal area , drunken couples having arguments . Place is shabby and obviously hasn’t had any money or love put into it for years . Nowhere to hang your clothes . Cheap thin duvets. Exposed live extension leads . Shower makes a terrible noise which must wake the other guests up . The room was very clean however . Potentially beautiful building and gardens but all uncared for and unkempt . Maybe ok for young people for a night out in Torquay but definitely not for business traveller or a someone who wants peaceful stay .
Verificata

6/10 Soddisfacente

Sharon

Mi è piaciuto: Comfort della camera
Non mi è piaciuto: Personale e servizio

FAWLTY TOWERS RETURTNS!!!

We were a little suprised on our arrival as there was no one on the desk and the entrance to the hotel seemed dated and dismal,so all in all not a very welcoming arrival,it became apparent why there was no one on the desk as during our one night stay we never saw anyone again.The person on our arrival was very helpful and pleasent and showed us around the facilities. When we went down in the morning for our continental breakfast,there was very little there and we were prompt at 9 the time we were given,! the kettle was empty and there was a shortage on cutlery!other guests were also unhappy about the situation! We rang the number left at desk,but no one came,so i went hunting for the kitchen to fill the kettle and wash some cutlery, not someting you expect to have to do in a hotel!! there was literally no one around and i was very shocked at the condition of the kitchen!! Although our room was comfortable our stay at this hotel was very disappointing and would find it a very welcoming appology if the hotel re embursed our money as we dont feel we were looked after in any way as there was no staff to do so,needless to say,we wont be coming back!
Soggiorno di 1 notte ad agosto 2022
Verificata

4/10 Scarso

Sharon

Non mi è piaciuto: Servizi
The suite was spacious with ample storage for clothing however there was not enough towels in the room. We requested for more towels and extra pillows three times during our stay however this was not provided to us despite the staff promising to bring them to our room. The spa / swimming pool was poor, the jacuzzi didn’t work and the water in the swimming pool and jacuzzi was cold. The stream room was out of order and there was no lockers or towels in the spa area. Would not recommend if your intention is mainly to use the spa facilities.
Soggiorno di 2 notti a febbraio 2026