Gli animali sono accettati presso Diamond Hotel?

No, questa struttura non accetta animali domestici.

Quanto costa il parcheggio presso Diamond Hotel?

Il parcheggio non assistito è gratuito.

A che ora si deve eseguire il check-in presso Diamond Hotel?

Orario del check-in: 15:00-22:00.

Dove si trova Diamond Hotel?

A 10 minuti a piedi da luoghi d'interesse come Centro Congressi Riviera International, Torquay Marina e Princess Theatre (Teatro), questo hotel vanta una buona posizione in zona Centro città di Torquay. Spiaggia di Torre Abbey Sands e Torre Abbey si trovano ugualmente a meno di 15 minuti di distanza.

Diamond Hotel - Nuove Recensioni, Prezzi e Offerte per il 2025

4/10 Scarso

Paul

Viaggio di coppia

5 ott 2025

Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura

For the price we paid I was only expecting very basic accommodation - I think a comfortable bed and a warm shower are a minimum expectation whatever the price and on that basis it just about delivers. However, there was a very uncomfortable feeling throughout the whole stay, not helped by other residents coming and going noisily at all hours of the day and night, the shady looking characters hanging around nearby and the barely disguised drug deals we witnessed in the vicinity involving those residents. I don’t believe the hotel or staff had any involvement, but they may want to consider what sort of clientele they want to attract.

Soggiorno di 2 notti a ottobre 2025

2/10 Terribile

AnnMarie

3 ott 2025

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura

We booked from sept 18-28 but left after 4 days and they would not give us a refund They said we’d have to contact Expedia to get a refund

Soggiorno di 11 notti a settembre 2025

2/10 Terribile

Donna

Viaggio di coppia

3 ott 2025

Horrible

Soggiorno di 1 notte a ottobre 2025

2/10 Terribile

Sarah

28 set 2025

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura

DO NOT STAY HERE!! On arrival at the hotel in the evening we were told that the parking was £10 per night even though the website I booked through said free parking. We were then told that the lift was out of order, I have read reviews since stating other guests were also told this, but I don't believe that there even IS a lift at the hotel and the staff are told to lie. The girl at the reception was pleasant and polite and I felt sorry for her. There was a man skulking around reception acting strangly and staring at us the whole time we were checking in. We presumed was a member of staff, it was unnerving. We were then told we had to pay for the room (I had to check my bank to find that Expedia had only taken £8 when I thought that I had paid in full) I really wish I had checked the room before paying. As we struggled up the stairs with our luggage, the closer we got alongthe corridor, the dirtier the carpets and walls became. Our room was dingy, smelly and the carpet was disgusting. Old stains on the walls and carpets and cigarette burns on the bathroom window sill. All the furniture was damaged or broken. The bed sheets were dirty and smelt damp. There were lots of dodgy looking men hanging around in the corridor outside our room and we didn't feel safe. We felt that we couldn't stay and left after 10 minutes and booked into the local Travelodge which thankfully had a room available. I can't believe that this place is allowed to run as a hotel, its disgusting and needs

Soggiorno di 3 notti a settembre 2025

8/10 Buono

Robert, Edmonton

Viaggio di coppia

19 set 2025

Mi è piaciuto: Pulizia e personale e servizio

Required a lot of up and down climbing to get around

Soggiorno di 4 notti a settembre 2025

2/10 Terribile

Charlie

Viaggio di coppia

15 set 2025

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

The place was terrible we had to wait for a room. The life was out of order the TV was not working we left early shocking hotel would not recommend to anyone.

Soggiorno di 1 notte a settembre 2025

4/10 Scarso

Lewis

Viaggio con famiglia e bambini piccoli

2 set 2025

Mi è piaciuto: Pulizia

Non mi è piaciuto: Personale e servizio e servizi

I recently stayed at this hotel and had a very mixed experience. The gentleman on the night shift was extremely rude and arrogant – without doubt the most unpleasant member of staff I’ve ever come across in a hotel. However, the lady on reception in the morning was the complete opposite: very polite, helpful, and welcoming. The owner was also friendly and made an effort, which I really appreciated. That being said, they charge £10 per night for parking, which feels like daylight robbery, especially since you don’t even get a guaranteed parking space for that fee. The condition of the hotel itself isn’t great – it’s definitely in need of some attention – but for the price you pay, it’s decent value. Overall, the stay was acceptable thanks to the morning staff and the owner, but the night staff really lets the place down.

Soggiorno di 2 notti ad agosto 2025

8/10 Buono

sukhwinder

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia

1 set 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi

Excellent service by Hotel Staff

Soggiorno di 1 notte ad agosto 2025

2/10 Terribile

Samantha

1 set 2025

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura

I’m not sure if it’s called the Richmond Hotel or Diamond Hotel, but either way, I would not recommend staying here. The place felt very dingy and was extremely noisy, making it hard to get a decent night’s sleep. The breakfast was disappointing, just toast and croissants, so if you want any real variety, you’ll need to go elsewhere. The worst part was the shower. It was like playing Russian roulette, swinging from scalding hot (the kind that burns your skin) to freezing cold without warning. Definitely not safe or comfortable. I wasn’t expecting luxury by any means, but wow… this was a real letdown. Save yourself the trouble and book somewhere else.

Soggiorno di 3 notti ad agosto 2025

4/10 Scarso

Ronald

Viaggio con famiglia e bambini piccoli

28 ago 2025

Mi è piaciuto: Pulizia e personale e servizio

Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura

Love the rustic and vintage style, and staff were pretty nice but IT REAAALLY needs renovation. Not satisfied with their breakfast 😆 and hell expensive. No lift. Shower on the 3rd flr was just us flowing like my pee 😆 (not joking). No free parking which is £5 per night. They have pool w/o warmer and cost £10 (I forgot if it's family already or per person , or per swim. Breakfast was just croissants, coffee & tea, and 2 kinds of fruit drinks-that was JUST it. No protein or salads, none. So yeah.. pretty needs good management. It was a lovely sight, and the room given to us has a balcony with a pretty overlooking sea site. 😍

Soggiorno di 2 notti ad agosto 2025

6/10 Soddisfacente

Sam

26 ago 2025

Non mi è piaciuto: Pulizia

Hotel was basic and tidy and reasonably priced. However, it is in need of modernisation and the cleanliness could be better. For example, I had to clean the light switch after entering the room. They have also just opened the swimming pool which is a bonus and a basic breakfast is included.

Soggiorno di 2 notti ad agosto 2025

4/10 Scarso

Heather

Viaggio di coppia

25 ago 2025

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Only nice thing was the view from the room window. Didnt get any sleep due to noisey residents partying until atleast 4am. Hotel desperately needing refurbishing depressive downstairs reception and dining areas. Website very misleading with facilities as there was no bar and no parking This hotel should be closed down as definitely not fit for purpose

Soggiorno di 2 notti ad agosto 2025

4/10 Scarso

Bethan

8 ago 2025

Mi è piaciuto: Personale e servizio

Non mi è piaciuto: Condizioni e dotazioni della struttura

Soggiorno di 1 notte ad agosto 2025

10/10 Eccellente

Claire

8 ago 2025

Soggiorno di 3 notti ad agosto 2025

10/10 Eccellente

Claire

Viaggio con famiglia e bambini piccoli

8 ago 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Ignore the bad reviews. This is the second year running I’ve came here with my children. The hotel is clean and the staff are really polite and helpful it’s cheaper than the other hotels in the area as it’s being refurbished the rooms are decent and lovely views if you get a sea room.

Soggiorno di 3 notti ad agosto 2025

6/10 Soddisfacente

Nick

6 ago 2025

Soggiorno di 1 notte ad agosto 2025

6/10 Soddisfacente

Nick

6 ago 2025

Soggiorno di 1 notte ad agosto 2025

6/10 Soddisfacente

Nick

Viaggio di coppia

6 ago 2025

Mi è piaciuto: Personale e servizio

Great staff really helpful. However hotel is a bit shabby. No food or drink available . Shower a bit temperamental.

Soggiorno di 3 notti ad agosto 2025

8/10 Buono

Evelyn

Viaggio con famiglia e bambini piccoli

3 ago 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi

The staff was excellent very friendy and keen to help Would like to see this hotel offering breakfast an maybe an evening bar as the views are stunning

Soggiorno di 2 notti ad agosto 2025

2/10 Terribile

Trevor

24 lug 2025

Non mi è piaciuto: Personale e servizio

I booked a room for a one night stay on Torquay, as i was travelling from Reading to pick my partner up in Paignton. I was going to leave about 7, after work, to get there for approx 11pm. I rang and made sure i could get in. i was told that if i got there after 10pm, i would be charged an additional £15 late check in fee. I have never heard that before in my life. Suffice to say, i didn't use the room and travelled down in the morning. maybe these things exist, but i've never heard anything so stupid in all my hotel staying days.

Soggiorno di 1 notte a luglio 2025

4/10 Scarso

Alan

23 lug 2025

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

It was cheap as chips, which is why I booked it. But the room was dingy. Lots of areas badly in need of maintenance and the icing on the cake was a badly chipped mug provided to make coffee.

Soggiorno di 1 notte a luglio 2025

4/10 Scarso

Donna

Viaggio di coppia

22 lug 2025

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Been to this hotel before it was lovely new owners now arrived was told I needed photo ID if I didn’t have it I had to pay £100 deposit they charge you £10 for parking you can park out on the road for free plenty of space my bathroom has mould door not painted properly Toilet roll hanging off wall curtains with filthy sideboard was stained and scratched up. Need a good clean and new furniture. Must say bedding was very clean comfortable bed had a beautiful view from balcony. As long as you know, it’s a budget hotel you’ll be okay don’t expect the Ritz.

Soggiorno di 1 notte a luglio 2025

6/10 Soddisfacente

Nick

22 lug 2025

Soggiorno di 2 notti a luglio 2025

4/10 Scarso

Richard

20 lug 2025

Charges for parking outragous

Soggiorno di 4 notti a luglio 2025

8/10 Buono

Catherine

13 lug 2025

Soggiorno di 3 notti a luglio 2025

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4/10 Scarso

Paul

Paul