Guest house a Totland Bay

“Was dirt Pillows were old and tatty and we woke with neck ache Was only one cup that was cracked , no spoons to make a drink , towel was tiny more of a hand towel Bed had bits in and stain on quilt cover Set of drawers had screws sticking out and no handles The place was noisy and has drug gas calendars outside the front door There was constant banging from upstairs We didn’t sleep . There was no microwave Wouldn’t stay ever again and put me of the Experian website We only used...

“Bathrooms weren't terrible clean. Rooms were hot with tiny windows. Couldn't get i to my room and called, said they'd send so.eone out and call me when there. 40 minutes later called again and was helped over the phone.. no one arrived or called. Wandered around for ages trying to find the entrance, e entually found a fire es ape that was open and just walked in. The main door is actually numbered no 3.. thought this was a room.. no signs saying Brookval guest house.”

“This is the worst place I have ever stayed in. The photos do not reflect the disrepair of the place. The photos of the room showed towels and when we arrived there were no towels. We were unable to take a shower before going out to our party. Very disappointing after a very warm day. When we got into bed one side of the bed was broken and I collapsed onto the floor. Do not book this place.”

“There is nothing positive to speak of the place.”

“This place was dreadful. The photos do not reflect the room. My husband sat on the bed and it collapsed onto the floor. He weighs 140 pounds so not a big bloke. On top of that there were no towels provided even though they are in the pictures. It was a hot day and we couldn't take a shower before going out. Do not stay here.”

“We had a very stressful and disappointing experience. We arrived around 12:00 AM and were able to open the main entrance, but the room door would not open despite trying many times. We spent almost an hour trying to access the room and called for help, but there was no support available at all. As a result, we were left outside late at night and had no choice but to book a hotel at the last minute, which cost us a lot of money. This caused a lot of stress, inconvenience, and extra expense. The...

“The bedsheets were dirty with holes in them from cigarette burns and the smoke alarm was covered by a glove hanging on the ceiling Was told a cleaner would come out, but they never did. We did not stayed the night and had to find somewhere else.”

“I didn't like anything about this place Its the worst place ever. There's no one to help you ,and the place is filthy and inhabitable for visitors. I booked with Expedia expecting something better than what we got Bathrooms are outside of bedroom and very disgusting.. Floors was very dirty like someone stepped on dog poop as you enter inside We were very tired coming from USA and didn't have the energy to find another place.. We couldn't even take a shower there. The bed was very unsanitary we...

“Beautiful historic mansion. We walked thru nearby parks to the riverfront for lunch. The outdoor restaurant at Orange Grove was very pleasant for an evening dinner and happy hour. The admiral lounge is very comfortable while waiting for pickup to go to the airport or cruise ships.”

“Terrible. Not at all as advertised. Front door was unlocked and open on arrival. Room door was open on arrival and unlockable. Room window was damaged and stuck wide-open, completely unclosable. I called the contact number and had no answer and received no call back. I arrived towards midnight at the property and still chose not to stay here.”

“Very nice, me and 3 friends came to stay and the beds were comfy and it was a really nice room, there isn’t a bathroom or shower in the room so keep that in mind but it does say that in description. And my only point was there was a smoky smell outside the room but the room smelt fine, so in case your sensitive to smoky smells. But the room was well ventilated and the fan was a nice touch. The owner was lovely super kind and helpful!”

“Monica was super helpful and communicative :) thank you for the nice studio”