Thank you for your grade Sir.Please do not hesitate to send us any comments that may help us to improve the quality of our services and our establishment.Yours sincerely,The reception.

Egregia signora Michela , La ringraziamo per aver condiviso l’esperienza nel nostro stabilimento e siamo onorati che il soggiorno sia stato all’altezza delle sue aspettative. Ne approfittiamo per informarla che la sauna é a raggi infrarossi e la principale differenza è nei raggi infrarossi (R.I.), che invisibili, riscaldano direttamente il corpo senza riscaldare tanto l'aria. Pertanto nella sauna a raggi infrarossi si può tenere una temperatura più bassa, fino a un massimo di 60°C, senza perderne l’efficacia Sperando di riaverla al più presto per un prossimo soggiorno a Tolosa, le porgiamo cordiali saluti.

Muchas gracias por su amable comentario estimado Pedro Filipe. Esperamos darle la bienvenida de nuevo muy pronto.

Un grand merci pour votre commentaire.

Thank you very much dear Yo ! :) We're glad you keep a good impression of your recent stay with us ! We hope you'll have the chance to have you again here. Thank you for staying with us, best regards

Un grand merci cher Julien pour cet agréable commentaire ! Nous espérons vous accueillir à nouveau très prochainement, et nous vous remercions très sincèrement et chaleureusement pour votre fidélité.

Dear Maria,Thank you for sharing your experience with us. We appreciate your understanding regarding the ongoing renovations in our establishment. We are working diligently to upgrade and modernize our facilities, striving to enhance our guests' experience.We are thrilled to hear that our guest relations team made a positive impression on you. Providing exceptional service is a top priority for us, and we're delighted that their kindness and knowledge contributed to your stay.We hope for the opportunity to welcome you back once our renovations are complete, offering you an upgraded and more enjoyable experience.Warm regards,

Dear Ewan,Thank you ever so much for sharing your delightful experience with us. We're thrilled to hear that you enjoyed our quiet city location, conveniently situated near the railway station and surrounded by numerous shops, making your stay both peaceful and accessible.It's fantastic to know that the rooms with their mini kitchen facilities provided you with everything necessary for preparing basic meals. We're delighted that this aspect contributed positively to your stay experience.Moreover, we're genuinely appreciative of your kind words regarding our reception team. Ensuring our guests feel welcomed and attended to is of utmost importance to us, and it's wonderful to hear that our team's interactions added value to your stay.Your feedback is invaluable to us, and we're grateful for your recognition of our efforts. We hope to have the pleasure of hosting you again in the near future.Warm regards,

Un grand merci pour votre retour Cesar ! Nos collaborateurs vous souhaite un bon retour et espèrent vous accueillir très prochainement parmi nous. Cordialement,

Dear Steven,Thank you for choosing to stay with us during your visit to Toulouse for the Rugby 2023 World Cup! We're delighted to hear that our place was perfect for your needs. It's great to know that you found it quiet, clean, and the bed comfortable, ensuring a restful stay.We're also thrilled that you enjoyed our wonderful location, surrounded by plenty of restaurants and interesting places to explore. Our team takes pride in providing excellent service, and we're pleased to hear that Guy at the front desk made your check-in experience smooth and communicated effectively for key pickup after hours.We appreciate your positive feedback, and it would be a pleasure to welcome you back on any future trips to Toulouse. Enjoy the rest of the Rugby World Cup!Kind regards,

Thank you for your words Maria. We hope you had a great stay among us and that you enjoyed your time here in Toulouse. We're sorry the room size did not meet your expectations, we hope we'll have the opportunity to get a second chance and offer you a bigger space for your future stay in Toulouse. We hope you had a safe travels back home. Best regards,

Thank you for your wonderful feedback Norman !

Merci Ricardo !

Thank you Donald !

Merci pour votre retour Philippe.Bien cordialement,

Merci Daryl.

Thank you very much dear Lukasz for your kind feedback. Please, let us know should you are coming back soon to Toulouse. We will be pleased to have you here again and will do our best to make your stay even more better. The whole team joins me to thank you again for your kind comment. With our warmest regards.

Thank you Emma for the excellent mark. We hope you had a fantastic stay among us. We will be pleased to welcome you again soon. With our best regards.

Dear Clare,We would like to thank you for taking the time to share your experience with us. First of all, thank you for choosing our property for your stay in Toulouse. We hope this one was one of the greatest and that you enjoyed Toulouse and its surroundings. We're glad to read your positive feedback on the hotel's accessibility which is one of our greateast strenghts. We would like to extend our most sincere apologies for the inconveniences you met in regards to the pool, this is an unfortunate complication we had and that we managed the best we could. The pool is closed for nearly two month now due to important upcoming maintenance for security, we're sorry for the confusion if someone told you it was open when it wasn't. We guarantee that the pool will be in use for your next visit ! We do hope to see you soon again. With our best regards,

Our sincere thanks for your kind comment Claire. We're always delighted to read such feedback, because it's not only a sign of great satisfaction on your part, but also of the hard work we put into guaranteeing impeccable quality in all the areas you mentioned. We're also aware that the reception's opening hours are an obstacle to welcoming our guests, especially as it is closed between 11am and 3pm. The impact of Covid still reverberates to this day, and many structures have had to adapt to the economic damage caused by this pandemic, we included. We're working hard to bring about a change towards a more widespread presence at reception. Our teams would like to thank you for your kind words and look forward to welcoming you back. All the best,

Dear Inna,Thank you very much for taking the time to share with us your experience. We hope you had a great time among us. We would have loved to have bigger rooms ! But price wouldn't have been the same and in France, it is well know that " everything small is cute " !. We hope you enjoyed your stay and should you come back here, we'll do out utmost to allocate you a bigger room so that you can enjoy even more ! We look forward to welcome you again soon.

Thank you Jimmy !

Our sincere thanks for your kind comment Jen. We're always delighted to read such feedback, because it's not only a sign of great satisfaction on your part, but also of the hard work we put into guaranteeing impeccable quality in all the areas you mentioned. Our teams would like to thank you for your kind words and look forward to welcoming you back.

Thank you for your kind feedback Jonathan ! Please, let us know should you are coming back soon to Toulouse. We will be pleased to have you here again and will do our best to make your stay even more better than the ones you already had. Indeed, the close accessibility with the train station is highly appreciated. And we keep a daily close eye on the cleanliness and the security of our establishement, which is very important for all of us. The whole team joins me to thank you again for your kind comment. With our warmest regards. The front desk team.

Hi Bella.Thank you very much for your kind message.It is really appreciated.Best regards,

Merci pour votre note Monsieur.N'hésitez pas à nous faire part des commentaires qui peuvent nous aider à améliorer la qualité de nos services et de notre établissement.Bien cordialement,La réception.

Dear Madam, We were delighted to welcome you to our establishment and we thank you for taking the time to send us your pleasant feedback. We look forward to welcoming you again in the near future and will do our utmost to make you even more satisfied. We do hope you had a great time in Toulouse and are pleased that you enjoyed your glass of wine in the balcony !Best regards, The front desk.

Dear Sir, It is a real pleasure to read such nice feedback. They will be shared to our teams and your remarks are for us highly encouraging to keep on delivering a high quality of service. We will be pleased to welcome you again among us. Warm regards,The front desk.

Cher François,Nous souhaitons tout d'abord vous remercier d'avoir choisi notre établissement pour votre récent séjour à Toulouse qui, nous l'espérons, fût agréable.Nous vous remercions également d'avoir partagé votre expérience avec nous. Vos commentaires sont extrêmement précieux car ils nous aident à identifier les domaines où nous pouvons nous améliorer.Nous sommes ravis que l'emplacement de notre propriété ainsi que la taille et l'aménagement de la chambre aient répondu à vos attentes. Cependant, nous sommes désolés d'apprendre que certains aspects de votre séjour n'aient pas été pleinement remplis. Nous prenons note de vos préoccupations concernant l'état de la chambre, la propreté des espaces et la difficulté de fonctionnement du lave vaisselle. Sachez que nous prenons très au sérieux vos appréciations. Nous comprenons l'importance de maintenir nos installations en parfait état et nous allons immédiatement prendre des mesures pour remédier à ces problèmes. Nous allons inspecter et réparer toutes les anomalies signalées, renforcer nos procédures de nettoyage et de maintenance, et nous assurer que chaque client reçoive le service attentionné et de haute qualité qu'il mérite.Quant à l'oubli de la boisson de bienvenue, nous vous présentons nos excuses les plus sincères. Cela ne reflète pas notre engagement envers le service client et nous allons nous assurer que nos procédures internes soient revues pour éviter que cela ne se reproduise à l'avenir.Nous sommes reconnaissants pour votre retour d'information et nous espérons avoir l'occasion de vous accueillir à nouveau dans le futur, afin de vous offrir une expérience qui dépasse largement vos attentes.Nous vous remercions à nouveau d'avoir séjourné chez nous cher François.Cordialement,

Merci pour votre notation! L'équipe du Saint Exupéry

Merci d'avoir laissé votre avis.

Hola, Le agradecemos haber escogido nuestro hotel para su estadia. Nos alegra saber que le ha gustado nuestros servicios y hubicacion. Esperamos volver a verla pronto para su proxima estadia. La recepcion

Buenos días, señora,Lamentamos que el entorno no le haya gustado. Somos conscientes del problema y se están llevando a cabo acciones con la ciudad. Atentamente,

Dear Madam, Many thanks for your kind feedback! See you soon!

Thank you for taking the time to send us your feedback! We were delighted to welcome you! See you soon,

Chère Coriena, Nous étions ravis de vous accueillir au sein de notre établissement et prenons bonne note de vos remarques concernant le petit déjeuner. Nous vous remercions de votre retour qui nous permet d'améliorer nos services au quotidien et ainsi l'expérience client. Nous espérons avoir le plaisir de vous accueillir à nouveau, Bien à vous, La réception

Dear Marie Christine, Thank you very much for your kind feedback! See you soon!

Dear Guest, We take good note of your remarks concerning the air conditioning in the apartments. We thank you for your feedback which allows us to improve our daily services and the customer experience. We hope to have the pleasure of welcoming you again.

Dear Sir, It is a pleasure to read you! Thank you very much and see you soon

Un grand merci de toute l'équipe pour cette excellente note !

Merci d'avoir pris le temps de nous laisser un commentaire. Ce fut un plaisir de vous accueillir dans notre hôtel. Cordialement, La réception.