Hotel a Trấn Yên

“スタッフは英語を使わないためコミュニケーションにGoogle翻訳が必須ですが、宿泊者の希望に応えようという姿勢が常にどのスタッフからも感じられました。部屋は様々なタイプがありますが、今回宿泊して部屋はドアを開けると直ぐにバスタブがあり、シャワーは全然違う場所にあるという不思議な構造で使いにくいと感じました。洗面台のライトも最新のタッチセンサー式でしたが壊れていて点灯しませんでした。プール、露天風呂は清潔でリゾートホテルとして魅力的だと感じました。クレジットカードを利用できないので注意が必要です。”

“We had a good night. Owners were very nice and helpful. Good location in front of the pond and just next to the gem market. A nice restaurant 50 meters away.”

“Wasn't expecting much due to mixed reviews but our experience was decent. Communication was tough (only a young lady spoke english). And if you booked through Expedia, it seems like someone is managing the bookings and did not inform the reception. Booked a 3 bed room but settled for a 2 bed room since they said 3 bed not avail. Opened door and saw 2 cockroaches (went to hide, didnt kill them) but okay because they didnt reappear the next 2 days. Overall was clean and the people are nice. Rented...