Hotel a Trás-o-Rio

“Complete absence of service or hospitality. I will be asking for a refund. Service? Nope Front desk open 3-7pm. 24 hours, 3 different contacts…? Nope. I called no less than 15 times to each of the 3 proffered contact numbers when locked out of my room- no answer or call rejected. One of the numbers- on the official property literature and signs outside reception- actually said to me: “ I have nothing to do with this hotel. I have no idea why my number is there!” After an hour of standing out...

“Habitación limpia. Personal mui bon. Pequeno Almorço bon. Piscina bon.”

“Super novo e limpo”

“The host greeted us at the gate with keys and a quick tour of the lovely property. This house is the best location in which we have ever stayed: Attention to detail is evident everywhere from the bed and bath linens to the kitchenware to the overall design of the unit’s layout. Very clean and brightly lit, yet with excellent privacy. The neighborhood is quiet and quite suitable for a stroll to view others' gardens. Guest comfort is paramount though and through.”

“No heat in the room. Bar/restaurant was good. Right on the Camino.”

“Hotel molto carino e funzionale in pieno centro di Caminha, staff gentile, camera di design con vista giardino.”

“The superior room with sea view was simply amazing, on the top of the world! The furniture is quite old, but stylish. The staff was ok. I usually don't like Pestana brand, but the hotel is really nice. No bottle of courtesy water in the room. The pool was very good. I usually don't like Pestana's breakfasts, but here the products were good (except eggs). It's without any doubt the best hotel in Viana.”

“Un ottima struttura immersa nel verde, camere essenziali ma funzionali, buona colazione e la possibilità per chi ama questo tipo di soluzione di fare Glamping (non l'ho provato, ero in una camera "tradizionale"). Situata a pochi minuti da Ponte de Lima. ”

“Localização e condições da acomodação são excelentes. ”

“This property was absolutely beautiful! The staff couldn’t do enough for us! This property is so unique and quiet!! All you can hear in the morning is the birds singing and the sounds of the trickling water. Absolutely amazing stay!!!”

“Amazing room, great location, seamless communication with staff. If I find myself back in Viana do Castelo I would definitely stay again!!”

“Great spot to hit between Barcelos and Ponte de Lima. Old, charming. Staff was great. Dinner was excellent!”

“Spa was wonderful ”