ApartHotel a Traunviertel

“Booked it last second. I got the check in information right away and got in a couple hours later. Super spacious with two big bedrooms is hard to beat. Right next to the railway cog that takes you up the mountain which is so cool! And you can hear the stream from inside. Great deck too. Grateful for my stay!”

“Zu einer anderen Jahreszeit hätte die Unterkunft 5 Sterne verdient. Leider gab es keine Klimaanlage, was bei über 30 Grad etwas ungemütlich war. Der Checkin Prozess war auf Grund der Sicherheitseinstellungen auf meinem Handy etwas kompliziert. Aber ansonsten Super Zimmer, mit toller Küche mit allem was dazugehört. Die Lage Top.”

“Wonderful position and design, unfortunately not marched by the level of service: when we did arrive, the shower was not clean. They promised us different breakfast, but for 2 consecutive days the order was not fulfilled as per our request. The communication with customer service was poor, with a compensation promised but not delivered due to their incapability to provide. Hopefully, after some distress, one customer service agent (Kristzina) jumped in and took charge of the situation, providing...

“They charged me for breakfast as two persons and I emailed them, send them messages on their phone but they never got back to me. Very poor breakfast options. The cup for coffee is ridiculously small. No one came to clean the room during my stay. Access to the building, elevator, corridor going to your room, your room is either through codes or your phone which is very inconvenient. If you have any questions or complaints, you will only have AI to chat with and no one can help you. So, if you...