Hotel con piscina a Trimdon Grange

“The general condition of the hotel is poor, old, tired and a bit scruffy. The rooms just about fit the bill, but the bathrooms are very small. The general condition of the hotel is not good, the corridors are grotty and the floor is uneven. The staff are hit n miss, the cleaning ladies were friendly enough the night shift staff were completely incompetent, and don't expect room service, I had to order in a pizza!! It may have been because it was late, but they declined to provide even a...

“The room was really warm even after adjusting the thermostat. Price of meals and drinks were fair. The staff great.”

“Very basic hotel, requiring refurbishment. The main problem: they offer brekfast using a Gym structure 50-100m away out of the parking. This structure is not suitable for food and the breakfast is very poor and NOT cheap. Apart from this, there is no agreement with the hotel and you have to sign a book each time you enter. Sure I'll NOT came back.”

“Everything was fine.”

“The hall is beautiful with nice gardens and lots of character. Unfortunately the spa was very full and therefore not enjoyable and we had a terrible nights sleep because there is zero soundproofing, we could hear everything from the room above us and any movement in the corridor. I particularly loved our characterful room and view and the surprise jetted bathtub, but even though we turned the radiators off the large pipes throughout the room were still providing too much heat so we had to...

“We asked for a late check out and even though the hotel was absolutely empty - (we were the only two people at breakfast in a room that could seat 100) the hotel still denied a late checkout (personally I think 11am checkout is too early) so we were charged an extra £20 for a 12pm checkout. When the room costs £500 per night this is totally outrageous. The hotel was empty so it would have been a nice gesture to offer a 1pm checkout given at most high end hotels 12pm is standard. Very...

“Staff were amazing, rooms a bit dated but could not fault the amazing food we ate on site! Great breakfast and fab meals in Fusion and The Rib Room! Highly recommend an evening in The Pin, book ahead for the games.”

“L'hotel si presenta bene, è ben tenuto, sembra tutto abbastanza nuovo ed è pulito. Tuttavia se dovessi tornare proverei un'altro hotel, in questo c'è lo stretto necessario ma non c'è aria condizionata, frigo bar e nella mia stanza le lampadine del bagno erano quasi tutte rotte, ne funzionava una sola. Evidente stato di mancanza di cura nell'accoglienza degli ospiti.”