Bar panoramico, con vista sul mare, aperto tutti i giorni

Recensioni per Novotel Bali Ngurah Rai Airport

4 out of 5
Novotel Bali Ngurah Rai Airport
Jalan Raya Ngurah Rai, Tuban, Bali

Recensioni

8,8

Eccellente

Valutazione di 10 - Eccellente. 543 su 1000 recensioni" "
Valutazione di 8 - Buono. 340 su 1000 recensioni" "
Valutazione di 6 - Soddisfacente. 73 su 1000 recensioni" "
Valutazione di 4 - Scarso. 17 su 1000 recensioni" "
Valutazione di 2 - Terribile. 27 su 1000 recensioni" "

9,0/10

Pulizia

9,0/10

Personale e servizio

8,6/10

Servizi

8,8/10

Condizioni e dotazioni della struttura

8,6/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a luglio 2019
Risposta di Diaz, il giorno 18 lug 2019
Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diaz Putri Guest Experience Manager

10/10 Eccellente

Viaggiatore verificato

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hotel molto bello e comodissimo per le partenze mattutine dall'aeroporto
Soggiorno di 1 notte a giugno 2019
Risposta di Diaz, il giorno 18 lug 2019
Dear Valued Guest, Thank you for sharing your experience with us here at Novotel Bali Ngurah Rai Airport. We cannot thank you enough for such kind words regarding our services and facilities that we have to offer to ensure a memorable stay for you, Especially our great location in between International and Domestic Terminal with the direct access to International Departure. It is our pleasure that our service delivered is met your expectation. I have shared it to the team and it is very much appreciated We truly look forward to welcoming you again in the future Have a pleasant week ahead Best Regards, Diaz Putri Guest Experience Manager

10/10 Eccellente

Stephanie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
conveniently located, connected to the airport, the personnel are friendly, there is a nice restaurant to have a meal without leaving the area. We stayed for a couple hours to rest before catching our midnight flight.
Soggiorno di 1 notte a marzo 2024
Risposta di Ifan Taufan Front Office Manager, il giorno 17 mag 2024
Dear StephanieThank you for your kind review of our hotel. We’re truly glad to hear that you enjoyed your stay with us. Your valuable feedback let us know how we’re doing and greatly motivates us in our commitment to excellence. We look forward to welcoming you back soon for another memorable experience.Warm regards,Ifan TaufanFront Office Manager

8/10 Buono

Terence, Southport

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a maggio 2024
Risposta di Ifan Taufan Front Office Manager, il giorno 15 mag 2024
Dear Terence,Thank you for your kind review of our hotel. We’re truly glad to hear that you enjoyed your stay with us. Your valuable feedback let us know how we’re doing and greatly motivates us in our commitment to excellence. We look forward to welcoming you back soon for another memorable experience.Warm regards,Ifan TaufanFront Office Manager

10/10 Eccellente

Toru, Fujishi, Kamiya

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
空港にほぼ隣接しており最高の立地です。また、部屋もきれいでベッドもすばらしい。
Soggiorno di 1 notte ad aprile 2024
Risposta di Ifan Taufan Front Office Manager, il giorno 15 mag 2024
Dear Toru,Thank you for your kind review of our hotel. We’re truly glad to hear that you enjoyed your stay with us. Your valuable feedback let us know how we’re doing and greatly motivates us in our commitment to excellence. We look forward to welcoming you back soon for another memorable experience.Warm regards,Ifan TaufanFront Office Manager

10/10 Eccellente

Celia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Clean and conveniently located in the airport
Soggiorno di 1 notte ad aprile 2024
Risposta di Ifan Taufan Front Office Manager, il giorno 15 mag 2024
Dear Celia,Thank you for your kind review of our hotel. We’re truly glad to hear that you enjoyed your stay with us. Your valuable feedback let us know how we’re doing and greatly motivates us in our commitment to excellence. We look forward to welcoming you back soon for another memorable experience.Warm regards,Ifan TaufanFront Office Manager

8/10 Buono

Hiroe, Shibuya ku

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
good but no shop to buy water or snak Buying water i cafe is so expensive
Soggiorno di 1 notte ad aprile 2024
Risposta di Ifan Taufan Front Office Manager, il giorno 1 mag 2024
Dear Hiroe,Thank you for choosing Novotel Bali Airport for your recent visit and sharing this review.We are glad you enjoyed your stay with us. Your comments are much appreciated. We always try to deliver the best service to our guests, and to have your recognition means everything to us.Thank you once again for your kind words. We hope to see you again soonWishing you a pleasant week ahead.Warm regards,Ifan TaufanFront Office Manager

10/10 Eccellente

Arnaldo, New York

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great service. Clean. Only problem is the traffic to get in and out of hotel.
Soggiorno di 1 notte ad aprile 2024
Risposta di Ifan Taufan Front Office Manager, il giorno 1 mag 2024
Dear Arnaldo,Thank you for choosing Novotel Bali Airport for your recent visit and sharing this review.We are glad you enjoyed your stay with us. Your comments are much appreciated. We always try to deliver the best service to our guests, and to have your recognition means everything to us.Thank you once again for your kind words. We hope to see you again soonWishing you a pleasant week ahead.Warm regards,Ifan TaufanFront Office Manager

8/10 Buono

Vanessa

Viaggio di coppia
Mi è piaciuto: Personale e servizio e servizi
Good functional stay for an early morning flight. Connected to airport and easy access to international terminal.
Soggiorno di 1 notte ad aprile 2024
Risposta di Ifan Taufan Front Office Manager, il giorno 1 mag 2024
Dear Vanessa,Thank you for choosing Novotel Bali Airport for your recent visit and sharing this review.We are glad you enjoyed your stay with us. Your comments are much appreciated. We always try to deliver the best service to our guests, and to have your recognition means everything to us.Thank you once again for your kind words. We hope to see you again soonWishing you a pleasant week ahead.Warm regards,Ifan TaufanFront Office Manager

8/10 Buono

Nataly

Viaggio di gruppo, Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The key cards kept deactivating during our stay. I also suggest that the hotel should make sure it matches what it offers online as the sofa was not an expandable sofa-bed but a group of smaller pieces that put together would make it look like a sleep thing. Super tight and uncomfortable. Service was excellent, good food, peaceful. Room was beautiful and convenient. Thank you for your Services.
Soggiorno di 2 notti ad aprile 2024
Risposta di Ifan Taufan Front Office Manager, il giorno 27 apr 2024
Dear Nataly,Warm greeting from Novotel Bali Ngurah Rai AirportIt is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience specially with our facilities and services specially with the hospitality of our team.Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.Regards,Ifan TaufanFront Office Manager

10/10 Eccellente

Amy

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
it was the perfect way to start my trip after a 35 hour travel day. I was able to sleep well the first night which made my transition to Bali so much easier.
Soggiorno di 1 notte ad aprile 2024
Risposta di Ifan Taufan Front Office Manager, il giorno 27 apr 2024
Dear Amy,Warm greeting from Novotel Bali Ngurah Rai AirportIt is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience specially with our facilities and services specially with the hospitality of our team.Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.Regards,Ifan TaufanFront Office Manager

10/10 Eccellente

Kris

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Ifan Taufan Front Office Manager, il giorno 27 apr 2024
Dear Kris,Warm greeting from Novotel Bali Ngurah Rai AirportIt is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience specially with our facilities and services specially with the hospitality of our team.Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.Regards,Ifan TaufanFront Office Manager

10/10 Eccellente

Rachael

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
So close to airport, very safe for a female to walk to on her own after late arrival…
Soggiorno di 1 notte ad aprile 2024
Risposta di Ifan Taufan Front Office Manager, il giorno 25 apr 2024
Dear Rachael,We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ifan TaufanFront Office Manager

6/10 Soddisfacente

SEUNGGYU

Mi è piaciuto: Personale e servizio
Soggiorno di 1 notte ad aprile 2024
Risposta di Ifan Taufan Front Office Manager, il giorno 20 apr 2024
Dear SeunggyuThank you for your kind review of our hotel. We’re truly glad to hear that you enjoyed your stay with us. Your valuable feedback let us know how we’re doing and greatly motivates us in our commitment to excellence. We look forward to welcoming you back soon for another memorable experience.Warm regards,Ifan TaufanFront Office Manager

10/10 Eccellente

Jiho

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
everything was so good except one thing that i asked airport cart but is wasnt be the room so i had to go to the front employee and get my self.
Soggiorno di 1 notte ad aprile 2024
Risposta di Ifan Taufan Front Office Manager, il giorno 19 apr 2024
Dear Jiho,Thank you for your kind review of our hotel. We’re truly glad to hear that you enjoyed your stay with us. Your valuable feedback let us know how we’re doing and greatly motivates us in our commitment to excellence. We look forward to welcoming you back soon for another memorable experience.Warm regards,Ifan TaufanFront Office Manager

8/10 Buono

Belinda

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Ifan Taufan Front Office Manager, il giorno 10 apr 2024
Dear Belinda,Warm greeting from Novotel Bali Ngurah Rai AirportIt is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience specially with our facilities and services specially with the hospitality of our team.Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.Regards,Ifan TaufanFront Office Manager

10/10 Eccellente

malcolm

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Extremely convenient for airline connections in Denpasar, Bali
Soggiorno di 1 notte a marzo 2024
Risposta di Ifan Taufan Asst. Front Office Manager, il giorno 29 mar 2024
Dear Malcolm,Greeting from Novotel Bali Ngurah Rai AirportIt is very pleased to read your positive reviews of hotel facilities and our hospitality service. We are glad to learn that the products, services and facilities provided were up to your expectations.We will be honoured to share your feedback with the entire team and we are extremely happy to see our efforts well rewarded with your wonderful review. Once again thank you for sharing your experience, and I am looking forward to welcome you back on your next visit to Bali.SincerelyIfan TaufanFront Office Manager

10/10 Eccellente

Kay

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff are delightful and the breakfast is awesome
Soggiorno di 1 notte a marzo 2024
Risposta di Ifan Taufan Front Office Manager, il giorno 29 mar 2024
Dear Kay,Greeting from Novotel Bali Ngurah Rai AirportIt is very pleased to read your positive reviews of hotel facilities and our hospitality service. We are glad to learn that the products, services and facilities provided were up to your expectations.We will be honoured to share your feedback with the entire team and we are extremely happy to see our efforts well rewarded with your wonderful review. Once again thank you for sharing your experience, and I am looking forward to welcome you back on your next visit to Bali.SincerelyIfan TaufanFront Office Manager

8/10 Buono

Stefan, Hamburg

Mi è piaciuto: Pulizia e personale e servizio
Efficient, but outdated and morning buffet not really impressive
Soggiorno di 1 notte a marzo 2024
Risposta di Ifan Taufan Asst. Front Office Manager, il giorno 23 mar 2024
Dear Stefan,Greeting from Novotel Bali Ngurah Rai AirportIt is very pleased to read your positive reviews of hotel facilities and our hospitality service. We are glad to learn that the products, services and facilities provided were up to your expectations.We will be honoured to share your feedback with the entire team and we are extremely happy to see our efforts well rewarded with your wonderful review. Once again thank you for sharing your experience, and I am looking forward to welcome you back on your next visit to Bali.SincerelyIfan TaufanFront Office Manager

10/10 Eccellente

Sharon

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Ifan Taufan Asst. Front Office Manager, il giorno 20 mar 2024
Dear Sharon,Warm greeting from Novotel Bali Ngurah Rai AirportIt is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience specially with our facilities and services specially with the hospitality of our team.Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.Regards,Ifan TaufanFront Office Manager

10/10 Eccellente

Martin

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very convenient location for a one night stop over located next to airport.Room was spacious clean and quiet.All staff were attentive and polite and restaurant and breakfast were excellent with plenty of choice. Only slight negative was pool umbrellas broken. Would stay here again and recommend.
Soggiorno di 1 notte a marzo 2024
Risposta di Ifan Taufan Asst. Front Office Manager, il giorno 16 mar 2024
Dear MartinThank you for your kind review of our hotel. We’re truly glad to hear that you enjoyed your stay with us. Your valuable feedback let us know how we’re doing and greatly motivates us in our commitment to excellence. We look forward to welcoming you back soon for another memorable experience.Warm regards,Ifan TaufanFront Office Manager

10/10 Eccellente

mark, Casuarina

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
close to the plane
Soggiorno di 1 notte a febbraio 2024
Risposta di Ifan Taufan Front Office Manager, il giorno 6 mar 2024
Dear Mark,Warm greetings from Novotel Bali Ngurah Rai Airport. Thank you for your rating review, I really appreciate it. Your review is our motivation to show you even better side of our hotel. I hope that we could have the opportunity to welcoming you again in near future.Best regards,Ifan TaufanFront Office Manager

10/10 Eccellente

Sandra

Soggiorno di 1 notte a febbraio 2024
Risposta di Ifan Taufan Front Office Manager, il giorno 24 feb 2024
Dear Sandra,Warm greeting from Novotel Bali Ngurah Rai AirportIt is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience specially with our facilities and services specially with the hospitality of our team.Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.Regards,Ifan TaufanFront Office Manager

10/10 Eccellente

Lois

Soggiorno di 1 notte a febbraio 2024
Risposta di Ifan Taufan Front Office Manager, il giorno 21 mar 2024
Dear Lois,Thank you for your kind review of our hotel. We’re truly glad to hear that you enjoyed your stay with us. Your valuable feedback let us know how we’re doing and greatly motivates us in our commitment to excellence. We look forward to welcoming you back soon for another memorable experience.Warm regards,Ifan TaufanFront Office Manager

10/10 Eccellente

Sean

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Super convenient Hotel at the airport, makes arriving late at night with kids super easy!
Soggiorno di 1 notte a febbraio 2024
Risposta di Ifan Taufan Asst. Front Office Manager, il giorno 21 feb 2024
Dear Sean,Warm greeting from Novotel Bali Ngurah Rai AirportIt is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience specially with our facilities and services specially with the hospitality of our team.Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.Regards,Ifan TaufanAsst. Front Office Manager

10/10 Eccellente

Mehroonisha

Soggiorno di 1 notte a febbraio 2024
Risposta di Ifan Taufan Asst. Front Office Manager, il giorno 21 feb 2024
Dear Mehroonisha,Warm greeting from Novotel Bali Ngurah Rai AirportIt is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience specially with our facilities and services specially with the hospitality of our team.Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.Regards,Ifan TaufanAsst. Front Office Manager

10/10 Eccellente

elizabeth

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fantastic hotel next to airport
Lovely stay in the Novotel. So close walking distance to the airport and adjacent to departures. Would highly recommend
Soggiorno di 1 notte a febbraio 2024
Risposta di Ifan Taufan Asst. Front Office Manager, il giorno 16 feb 2024
Dear Elizabeth,Greeting from Novotel Bali Ngurah Rai AirportIt is very pleased to read your positive reviews of hotel facilities and our hospitality service. We are glad to learn that the products, services and facilities provided were up to your expectations.We will be honoured to share your feedback with the entire team and we are extremely happy to see our efforts well rewarded with your wonderful review. Once again thank you for sharing your experience, and I am looking forward to welcome you back on your next visit to Bali.SincerelyIfan TaufanAsst. Front Office Manager

10/10 Eccellente

Ann

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice room convenient for the airport
A comfortable hotel a minutes walk from the airport Room nice, food good and very pleasant staff
Soggiorno di 1 notte a febbraio 2024
Risposta di Ifan Taufan Asst. Front Office Manager, il giorno 11 feb 2024
Dear Ann,Warm greetings from Novotel Bali Ngurah Rai Airport. Thank you for your rating review, I really appreciate it. Your review is our motivation to show you even better side of our hotel. I hope that we could have the opportunity to welcoming you again in near future.Best regards,Ifan TaufanAsst. Front Office Manager

10/10 Eccellente

James

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Novotel Bali offers a mesmerizing escape amidst the serene beauty of Bali. From the moment you step into the lush, tropical surroundings, you're enveloped in a sense of tranquility and luxury. The resort's elegant design seamlessly blends modern comforts with traditional Balinese touches, creating a harmonious atmosphere that soothes the soul. The rooms are spacious and meticulously designed, providing a haven of relaxation after a day of exploration. I was lucky to get an upgrade to one of the superior rooms. The resort boasts an array of amenities to cater to every guest's needs, from rejuvenating spa treatments to exhilarating water sports activities. The infinity pool is a highlight, offering breathtaking views of the ocean and the perfect spot to soak up the Balinese sun. Dining at Novotel Bali is a culinary journey, with an eclectic selection of restaurants and bars serving exquisite dishes inspired by local flavors and international cuisine. Whether you're indulging in fresh seafood at the beachfront restaurant or sipping cocktails by the pool, every meal is a delightful experience. But what truly sets Novotel Bali apart is its exceptional service and warm hospitality. The staff goes above and beyond to ensure that every guest feels welcomed and cared for, creating memories that last a lifetime. conclusion, Novotel Bali is a haven of luxury and relaxation, where every moment is infused with beauty and tranquility.
Soggiorno di 1 notte a febbraio 2024
Risposta di Ifan Taufan Asst. Front Office Manager, il giorno 11 feb 2024
Dear James,Warm greetings from Novotel Bali Ngurah Rai Airport. Thank you for your rating review, I really appreciate it. Your review is our motivation to show you even better side of our hotel. I hope that we could have the opportunity to welcoming you again in near future.Best regards,Ifan TaufanAsst. Front Office Manager

10/10 Eccellente

Pamela

Mi è piaciuto: Personale e servizio
Quiet and friendly helpful staff
Soggiorno di 1 notte a gennaio 2024
Risposta di Ifan Taufan Asst. Front Office Manager, il giorno 3 feb 2024
Dear Pamela,Warm greetings from Novotel Bali Ngurah Rai Airport. Thank you for your rating review, I really appreciate it. Your review is our motivation to show you even better side of our hotel. I hope that we could have the opportunity to welcoming you again in near future.Best regards,Ifan TaufanAsst. Front Office Manager

10/10 Eccellente

Francisco

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great!
Soggiorno di 1 notte a gennaio 2024
Risposta di Ifan Taufan Asst. Front Office Manager, il giorno 3 feb 2024
Dear Francisco,Warm greetings from Novotel Bali Ngurah Rai Airport. Thank you for your rating review, I really appreciate it. Your review is our motivation to show you even better side of our hotel. I hope that we could have the opportunity to welcoming you again in near future.Best regards,Ifan TaufanAsst. Front Office Manager

8/10 Buono

Sabine

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Ifan Taufan Asst. Front Office Manager, il giorno 28 gen 2024
Dear Sabine,Thank you for your kind review of our hotel. We’re truly glad to hear that you enjoyed your stay with us. Your valuable feedback let us know how we’re doing and greatly motivates us in our commitment to excellence. We look forward to welcoming you back soon for another memorable experience.Warm regards,Ifan TaufanAsst. Front Office Manager

8/10 Buono

YANNY

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good place for late arrival and departure.
Soggiorno di 1 notte a gennaio 2024
Risposta di Ifan Taufan Asst. Front Office Manager, il giorno 24 gen 2024
Dear Yanny,Warm greeting from Novotel Bali Ngurah Rai AirportIt is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience specially with our facilities and services specially with the hospitality of our team.Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.Regards,Ifan TaufanAsst. Front Office Manager

10/10 Eccellente

steve

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Ifan Taufan Asst. Front Office Manager, il giorno 19 gen 2024
Dear Steve,Warm greeting from Novotel Bali Ngurah Rai AirportIt is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience specially with our facilities and services specially with the hospitality of our team.Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.Regards,Ifan TaufanAsst. Front Office Manager

10/10 Eccellente

Penny

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
員工服務親切有禮, 住宿距離國際離境大樓入口只需步行約2分鐘, 對於要趕早機的我非常方便, 由於國際航班需要3小時前處理登機, check in 完行李還可以回酒店房間休息多一會才回機場, 非常滿意今次住宿 還有酒店4樓Roof Top Bar晚上有歌手表演, 時間許可的話不要錯過, 餐牌跟2樓餐廳是一樣的
Soggiorno di 1 notte a gennaio 2024
Risposta di Ifan Taufan Asst. Front Office Manager, il giorno 17 gen 2024
Dear Penny,Thank you for your kind review of our hotel. We’re truly glad to hear that you enjoyed your stay with us. Your valuable feedback let us know how we’re doing and greatly motivates us in our commitment to excellence. We look forward to welcoming you back soon for another memorable experience.Warm regards,Ifan TaufanAsst. Front Office Manager

10/10 Eccellente

Gary

Soggiorno di 1 notte a gennaio 2024
Risposta di Ifan Taufan Asst. Front Office Manager, il giorno 17 gen 2024
Dear Gary,Thank you for your kind review of our hotel. We’re truly glad to hear that you enjoyed your stay with us. Your valuable feedback let us know how we’re doing and greatly motivates us in our commitment to excellence. We look forward to welcoming you back soon for another memorable experience.Warm regards,Ifan TaufanAsst. Front Office Manager

8/10 Buono

YUKO

Soggiorno di 1 notte a gennaio 2024
Risposta di Ifan Taufan Asst. Front Office Manager, il giorno 12 gen 2024
Dear Yuko,Warm greeting from Novotel Bali Ngurah Rai AirportIt is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience specially with our facilities and services specially with the hospitality of our team.Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.Regards,Ifan TaufanAsst. Front Office Manager

8/10 Buono

Trinh

Soggiorno di 1 notte a gennaio 2024
Risposta di Ifan Taufan Asst. Front Office Manager, il giorno 28 gen 2024
Dear Trihn,Thank you for your kind review of our hotel. We’re truly glad to hear that you enjoyed your stay with us. Your valuable feedback let us know how we’re doing and greatly motivates us in our commitment to excellence. We look forward to welcoming you back soon for another memorable experience.Warm regards,Ifan TaufanAsst. Front Office Manager

8/10 Buono

Nicole

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Risposta di Ifan Taufan Asst. Front Office Manager, il giorno 11 feb 2024
Dear Valued Guest, Warm greetings from Novotel Bali Ngurah Rai Airport. Thank you for your rating review, I really appreciate it. Your review is our motivation to show you even better side of our hotel. I hope that we could have the opportunity to welcoming you again in near future.Best regards,Ifan TaufanAsst. Front Office Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
접근성이 좋고 친절해요
Soggiorno di 1 notte a dicembre 2023
Risposta di Ifan Taufan Asst. Front Office Manager, il giorno 11 gen 2024
Dear Valued Guest,Greeting from Novotel Bali Ngurah Rai AirportIt is very pleased to read your positive reviews of hotel facilities and our hospitality service. We are glad to learn that the products, services and facilities provided were up to your expectations.We will be honoured to share your feedback with the entire team and we are extremely happy to see our efforts well rewarded with your wonderful review. Once again thank you for sharing your experience, and I am looking forward to welcome you back on your next visit to Bali.SincerelyIfan TaufanAsst. Front Office Manager

6/10 Soddisfacente

Oeyvind

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Ifan Taufan Asst. Front Office Manager, il giorno 11 gen 2024
Dear Oeyvind,Warm greetings from Novotel Bali Ngurah Rai Airport. Thank you for your review, I really appreciate it. I am concerned to know that our hospitality was not to your satisfaction. On behalf of our team, I would like to apologize for the inconvenience during your stay. Your review is our motivation to show you even better side of our hotel. We hope you will provide us with more opportunities to serve you better in the future.Best regards,Ifan TaufanAsst. Front Office Manager

10/10 Eccellente

Srinivasan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent!!
Amazing staff,well kept
Soggiorno di 3 notti a dicembre 2023
Risposta di Ifan Taufan Asst. Front Office Manager, il giorno 11 gen 2024
Dear Srinivasan,Thank you for choosing Novotel Bali Airport for your recent visit and sharing this review.We are glad you enjoyed your stay with us. Your comments are much appreciated. We always try to deliver the best service to our guests, and to have your recognition means everything to us.Thank you once again for your kind words. We hope to see you again soonWishing you a pleasant week ahead.Warm regards,Ifan TaufanAsst. Front Office Manager

8/10 Buono

Minjee

Mi è piaciuto: Comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Ifan Taufan Asst. Front Office Manager, il giorno 11 gen 2024
Dear Minjee,Thank you for choosing Novotel Bali Airport for your recent visit and sharing this review.We are glad you enjoyed your stay with us. Your comments are much appreciated. We always try to deliver the best service to our guests, and to have your recognition means everything to us.Thank you once again for your kind words. We hope to see you again soonWishing you a pleasant week ahead.Warm regards,Ifan TaufanAsst. Front Office Manager

8/10 Buono

Barbara

Mi è piaciuto: Pulizia e personale e servizio
Location is excellent and extremely convenient while transitting through Denpasar, catching a flight the next day. Hotel is a bit dated, in terms of furnishing, etc. In a room for two persons, there is only 1 chair, it makes more sense to have at least 2 chairs.
Soggiorno di 1 notte a dicembre 2023
Risposta di Ifan Taufan Asst. Front Office Manager, il giorno 29 dic 2023
Dear Barbara,We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ifan TaufanAsst. Front Office Manager

2/10 Terribile

FAN

Soggiorno di 1 notte a dicembre 2023
Risposta di Ifan Taufan Asst. Front Office Manager, il giorno 3 gen 2024
Dear Fan,Warm greetings from Novotel Bali Ngurah Rai Airport. Thank you for your review, I really appreciate it. I am concerned to know that our hospitality was not to your satisfaction. On behalf of our team, I would like to apologize for the inconvenience during your stay. Your review is our motivation to show you even better side of our hotel. We hope you will provide us with more opportunities to serve you better in the future.Best regards,Ifan TaufanAsst. Front Office Manager

10/10 Eccellente

Kelly

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Ifan Taufan Asst. Front Office Manager, il giorno 27 dic 2023
Dear Kelly,We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ifan TaufanAsst. Front Office Manager

10/10 Eccellente

Marathe

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Inconvenient approach from the airport
Soggiorno di 1 notte a dicembre 2023
Risposta di Ifan Taufan Asst. Front Office Manager, il giorno 27 dic 2023
Dear Marathe,We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ifan TaufanAsst. Front Office Manager

8/10 Buono

Hyesun

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Ifan Taufan Asst. Front Office Manager, il giorno 27 dic 2023
Dear Hyesun,We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ifan TaufanAsst. Front Office Manager

8/10 Buono

Robert

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Check in was fast. Nice breakfast buffet
Soggiorno di 1 notte a dicembre 2023
Risposta di Ifan Taufan Asst. Front Office Manager, il giorno 27 dic 2023
Dear Robert,We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ifan TaufanAsst. Front Office Manager

8/10 Buono

Marian

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Ifan Taufan Asst. Front Office Manager, il giorno 15 dic 2023
Dear Marian,Warm greeting from Novotel Bali Ngurah Rai AirportIt is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience specially with our facilities and services specially with the hospitality of our team.Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.Regards,Ifan TaufanAsst. Front Office Manager