Strutture Red Roof Inn a Tucson

“I was charged for a superior room when I got here to check in. It’s a room I normally book. They told me to book the larger room to make sure it was accurate but when I got here, I had to pay an extra 15 bucks for superior which was supposed to include an iron and a coffee maker. The only thing I got was in the microwave. Also, ”

“Good ”

“Easy, not secure. Staff extremely rude, wouldn't add a traveler to my reservation so they could get the key to room. Went on Expedia site and messaged the hotel to add the second traveler that was the only option. I called and the guy rudely was talking over me and I wasn't able to explain the Expedia site, I asked him to "let me talk" and he yelled let me talk and then said no I'm cancelling your reservation. I showed up, no email from Expedia by then 2.5 hours later to check in and he said he...