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Recensioni per Our Habitas Tulum

4 out of 5
Our Habitas Tulum
Carretera Tulum-Bocapaila Km. 4.0, Tulum, QROO

Recensioni

9,2

Meraviglioso

Valutazione di 10 - Eccellente. 198 su 270 recensioni" "
Valutazione di 8 - Buono. 38 su 270 recensioni" "
Valutazione di 6 - Soddisfacente. 18 su 270 recensioni" "
Valutazione di 4 - Scarso. 4 su 270 recensioni" "
Valutazione di 2 - Terribile. 12 su 270 recensioni" "

9,4/10

Pulizia

9,4/10

Personale e servizio

9,0/10

Servizi

9,2/10

Condizioni e dotazioni della struttura

9,6/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Urja

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very welcoming staff. They remember your names and personally attend to your needs. You have everything you will need in the rooms. We stayed in the jungle room and it’s so peaceful. You can hear people talking outside but that’s the experience. Cannot expect to stay in a eco friendly hotel and expect everything modern. It’s a beautiful change from the daily hustle. Restaurant has high quality food. Limited vegetarian options if you are planning to stay for more than 2-3 days. Beach is small but private. Recommend this place without any hesitation.
Soggiorno di 3 notti ad aprile 2024
Risposta di Management, il giorno 24 apr 2024
Dear Urja, Thank you for joining our family and taking the time to share your feedback with us. We sincerely appreciate your support and consideration. It was a pleasure to host you, and we’re looking forward to creating new memories with you soon. With love, Our Habitas

10/10 Eccellente

Kenneth

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Unique property. Great restaurant. Great staff. Great brand.
Soggiorno di 2 notti ad aprile 2024
Risposta di Management, il giorno 23 apr 2024
Dear Kenneth, Thank you for joining our family and taking the time to share your feedback with us. We sincerely appreciate your support and consideration. It was a pleasure to host you, and we’re looking forward to creating new memories with you soon. With love, Our Habitas

10/10 Eccellente

Ingrid

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Such a wonderful hotel, the staff is extremely nice. It’s the perfect haven of peace in Tulum, far away from the party zone. Their breakfast is out of this world! We can’t wait to go back.
Soggiorno di 5 notti ad aprile 2024
Risposta di Management, il giorno 10 apr 2024
Dear Ingrid, Thank you for joining our family and taking the time to share your feedback with us. We sincerely appreciate your support and consideration. We also love the breakfast.It was a pleasure to host you, and we’re looking forward to creating new memories with you soon. With love, Our Habitas

8/10 Buono

Sofia

Soggiorno di 2 notti a marzo 2024
Risposta di Management, il giorno 30 apr 2024
Dear Sofia, Thank you for joining our family and taking the time to share your feedback with us. We sincerely appreciate your support and consideration. It was a pleasure to host you, and we’re looking forward to creating new memories with you soon. With love, Our Habitas

10/10 Eccellente

Mar Y Sol, Cupertino

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property is ecological respecting the landscape, beautiful private beach and the staff is 10/10.
Soggiorno di 4 notti a marzo 2024
Risposta di Management, il giorno 3 apr 2024
Dear Mar y Sol, Thank you for sharing your experience with us! We’re thrilled to know that you enjoyed everything about your stay. We are also big fans of the beach. We’ll let all our staff know that you greatly enjoyed their attention to detail. We hope you join us again soon and look forward to creating new memories with you. With love, Our Habitas

10/10 Eccellente

Breena

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Habitas Tulum is a beautiful eco resort on the beach in the jungle, with beautiful grounds and wonderful food
Soggiorno di 1 notte a marzo 2024
Risposta di Management, il giorno 3 apr 2024
Dear Breena, Thank you for joining our family and taking the time to share your feedback with us. We sincerely appreciate your support and consideration. It was a pleasure to host you, and we’re looking forward to creating new memories with you soon. With love, Our Habitas

10/10 Eccellente

Sara

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Wow wow wow! If you’re looking for a tranquil, stunning, special place to stay - this is it. The staff is incredible. Hanibal and Stephany were warm, accommodating and informative. Jorge from the restaurant was especially helpful and kind. We absolutely adored Our Habitas.
Soggiorno di 1 notte a marzo 2024
Risposta di Management, il giorno 21 mar 2024
Dear Sara, Thank you for taking a moment to share your experience with us. We also love Stephany and Anibal. We’ll be sure to pass along your kind comments to the rest of our team and look forward to welcoming you back soon!With love,Our Habitas

10/10 Eccellente

Bruce

Soggiorno di 6 notti a febbraio 2024
Risposta di Management, il giorno 3 apr 2024
Dear Bruce, Thank you for joining our family and taking the time to share your feedback with us. It was a pleasure to host you, and we’re looking forward to creating new memories with you soon. With love, Our Habitas

10/10 Eccellente

Brandon

Soggiorno di 3 notti a febbraio 2024
Risposta di Management, il giorno 4 mar 2024
Dear Brandon, Thank you for joining our family and taking the time to share your feedback with us. We sincerely appreciate your support and consideration. It was a pleasure to host you, and we’re looking forward to creating new memories with you soon. With love, Our Habitas

6/10 Soddisfacente

Maxim

Soggiorno di 4 notti a febbraio 2024
Risposta di Management, il giorno 20 mar 2024
Dear Maxim, At Habitas, we believe in creating a community of like-minded individuals who share the same values. We always want our guests to feel like family and have shared your comments with the appropriate parties to ensure your next experience is nothing short of inspiring. If you would like to send us any additional feedback, please contact our General Manager at mario.velazquez@ourhabitas.com Thank you again, and we look forward to hosting you again soon. With love,Our Habitas

10/10 Eccellente

Keith

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very quiet and gorgeous. Thoughtful programming daily for guests.
Soggiorno di 3 notti a gennaio 2024
Risposta di Management, il giorno 3 feb 2024
Dear Keith, Thank you for taking a moment to share your experience with us. We also love the tranquility [and we are so glad to hear you enjoyed it. We’ll be sure to pass along your kind comments to the rest of our team and look forward to welcoming you back soon!With love,Our Habitas

10/10 Eccellente

Bradley

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 4 notti a gennaio 2024
Risposta di Management, il giorno 19 gen 2024
Dear Bradley, Thank you for joining our family and taking the time to share your feedback with us. We sincerely appreciate your support and consideration. It was a pleasure to host you, and we’re looking forward to creating new memories with you soon. With love, Our Habitas

4/10 Scarso

Joseph

Viaggio di coppia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
We were disappointed with our stay, especially at the price point! SERVICE was mediocre, they don’t return, phone calls, or communication. Accommodations were not so clean. Tent had mold. No beach towels usually. The chair broke in the balcony, and my partner, fell back on the chair and hit her head badly. Good was just ok. Overall disappointed.
Soggiorno di 4 notti a dicembre 2023
Risposta di Management, il giorno 11 gen 2024
Dear Joseph, We are deeply sorry to hear about your experience with us and sincerely appreciate you taking the time to send your feedback. Please know that we take these comments very seriously. We understand your frustration and are actively working with our team to ensure this does not happen again. Our home was created with the intention of offering safe spaces for our community, and we will continue to work tirelessly to improve.It would be our pleasure to host you again soon for a very different experience with us, and we hope you allow us to show you what makes our home truly special. With love,Our Habitas

10/10 Eccellente

borzoo

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A super calm and well designed resort. The absolute best glamping place in tulum. Rooms are spacious beds are super comfortable. All rooms have indoor sink and mirror with out door shower and toilets. The pool the sun beds are super nice. Best rooms in the property are the 5 ocean front tents that are absolutely gorgeous. Two downsides to the property are 1. it is a little far from the tulum beach and it does not have a sandy beach 2.about 15-20 min without traffic away from the tulum strip. They have bikes that you can check out from the reception and use. The staff are extremely nice and helpful in every way. Loved our stay was very soothing.
Risposta di Our Habitas, il giorno 11 gen 2024
Dear Borzoo, Thank you for sharing your experience with us! We’re thrilled to know that you enjoyed everything about your stay. We are also big fans of the outside shower. We’ll let all family staff know that you greatly enjoyed their attention to detail. We hope you join us again soon and look forward to creating new memories with you. With love, Our Habitas

10/10 Eccellente

Luis

Soggiorno di 4 notti a novembre 2023
Risposta di General Manager, il giorno 25 dic 2023
Dear Luis good morning and thank you for joining our family and taking the time to share your experience with us. Through your score we noticed that you felt at home during your stay. We sincerely appreciate your support and consideration. It was a pleasure to host you, and we’re looking forward to creating new memories with you soon. With love, Habitas

10/10 Eccellente

Nhi

Mi è piaciuto: Pulizia, personale e servizio, servizi
Fabulous!
Soggiorno di 2 notti a ottobre 2023
Risposta di Habitas, il giorno 19 ott 2023
Dear Nhi,Thank you for joining our family and taking the time to share your feedback with us. We sincerely appreciate your support and consideration. It was a pleasure to host you, and we’re looking forward to creating new memories with you soon. With love, Habitas

10/10 Eccellente

Veronica

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Such a vibe
Soggiorno di 3 notti a ottobre 2023
Risposta di David Saadia, il giorno 16 ott 2023
Dear Veronica,Thank you for joining our family and taking the time to share your feedback with us. We sincerely appreciate your support and consideration. It was a pleasure to host you, and we’re looking forward to creating new memories with you soon. With love, Habitas

2/10 Terribile

Ashley

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a settembre 2023
Risposta di David, il giorno 13 ott 2023
Dear Ashley,We are deeply sorry to hear about your experience with us and sincerely appreciate you taking the time to send your feedback. Please know that we take these comments very seriously. We understand your frustration and are actively working with our team to ensure this does not happen again. Our home was created with the intention of offering safe spaces for our community, and we will continue to work tirelessly to improve.It would be our pleasure to host you again soon for a very different experience with us, and we hope you allow us to show you what makes our home truly special. With love,Habitas

8/10 Buono

RAMON

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Buena estancia y cómoda
Soggiorno di 3 notti a settembre 2023
Risposta di Habitas, il giorno 27 set 2023
Estimado Ramon,Gracias por unirte a nuestra familia y tomarte el tiempo de compartir tus comentarios con nosotros. Agradecemos sinceramente tu apoyo y consideración.Fue un placer recibirte y esperamos pronto crear nuevos recuerdos contigo.Con amor,Habitas

2/10 Terribile

Benn

Soggiorno di 2 notti a settembre 2023
Risposta di David, il giorno 13 ott 2023
Dear Benn,We are deeply sorry to hear about your experience with us and sincerely appreciate you taking the time to send your feedback. Please know that we take these comments very seriously. We understand your frustration and are actively working with our team to ensure this does not happen again. Our home was created with the intention of offering safe spaces for our community, and we will continue to work tirelessly to improve.It would be our pleasure to host you again soon for a very different experience with us, and we hope you allow us to show you what makes our home truly special. With love,Habitas

10/10 Eccellente

Britney

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very tranquil and serene property. We loved the concept.
Soggiorno di 2 notti a settembre 2023
Risposta di Habitas, il giorno 18 set 2023
Dear Britney,Thank you for joining our family and taking the time to share your feedback with us. We sincerely appreciate your support and consideration. It was a pleasure to host you, and we’re looking forward to creating new memories with you soon. With love, Habitas

10/10 Eccellente

Francisco Octavio

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Increíble el lugar, el servicio y alimentos. Paola Ortiz súper anfitriona :)
Soggiorno di 1 notte a settembre 2023
Risposta di Habitas, il giorno 6 set 2023
Estimado/a [Nombre],Gracias por tomar un momento de tu tiempo para compartir tu experiencia con nosotros. También amamos a Paola y nos da mucho gusto saber que disfrutaste de tu experiencia en Habitas. Nos aseguraremos de compartir tus amables comentarios al resto de nuestro equipo. ¡Esperamos recibirte de vuelta pronto!Con amor,Habitas

10/10 Eccellente

Franco

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
El lugar es increuble, justo lo que buscabamos un lugar para disfrutar
Soggiorno di 1 notte ad agosto 2023
Risposta di Habitas, il giorno 4 set 2023
Estimado Franco,Gracias por unirte a nuestra familia y tomarte el tiempo de compartir tus comentarios con nosotros. Agradecemos sinceramente tu apoyo y consideración.Fue un placer recibirte y esperamos pronto crear nuevos recuerdos contigo.Con amor,Habitas

10/10 Eccellente

kamil

Soggiorno di 5 notti ad agosto 2023
Risposta di Habitas, il giorno 18 set 2023
We appreciate your review! #liveinspired

10/10 Eccellente

Alberto

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soprendente
Soggiorno di 2 notti ad agosto 2023
Risposta di Habitas, il giorno 4 set 2023
Estimado Alberto,Gracias por unirte a nuestra familia y tomarte el tiempo de compartir tus comentarios con nosotros. Agradecemos sinceramente tu apoyo y consideración.Fue un placer recibirte y esperamos pronto crear nuevos recuerdos contigo.Con amor,Habitas

10/10 Eccellente

Xiaowei

Viaggio di coppia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Staff is professional and welcoming! I love the glamping concept. Yoga instructor is nice and knowledgeable! Everything is so nice. We will stay again!
Soggiorno di 3 notti ad agosto 2023
Risposta di Habitas, il giorno 28 ago 2023
Dear Xiaowei,Thank you for joining our family and taking the time to share your feedback with us. We sincerely appreciate your support and consideration. It was a pleasure to host you, and we’re looking forward to creating new memories with you soon. With love, Habitas

10/10 Eccellente

Elodie

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing property with the best staff. Special thanks to Julio, Paola, Mariana and Jessica to make my experience unforgettable!
Soggiorno di 5 notti ad agosto 2023
Risposta di Habitas, il giorno 14 ago 2023
Dear Elodie,Thank you for taking a moment to share your experience with us. We also love Julio, Paola, Mariana and Jessica and are so glad to hear you enjoyed your overall stay at our beautiful home. We’ll be sure to pass along your kind comments to the rest of our team and look forward to welcoming you back soon!With love,Habitas

10/10 Eccellente

Leora

Soggiorno di 4 notti a luglio 2023
Risposta di Habitas, il giorno 28 ago 2023
We appreciate your review! #liveinspired

10/10 Eccellente

John

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
A wonderful glamping experience! The space was clean, the staff are friendly and very professional. The outdoor showers are a fun experience in the jungle. Lots of privacy. The spaces were beautifully decorated and the copal really does keep the bugs away! The food at Habitas was wonderful. Eating breakfast right on the beach is so relaxing! Would absolutely recommend this place to anyone that is looking for an immersive experience in nature.
Soggiorno di 3 notti a luglio 2023
Risposta di Habitas, il giorno 10 lug 2023
Dear John,Thank you for joining our family and taking the time to share your feedback with us. We sincerely appreciate your support and consideration. It was a pleasure to host you, and we’re looking forward to creating new memories with you soon. With love, Habitas

10/10 Eccellente

Stephanie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Unique experience with the meandering paths, open air restaurant and outdoor private showers. Great food, pleasant staff, wonderful teachers and varied activities that speak to the wellness experience i was hoping for. Highly recommend!
Soggiorno di 6 notti a giugno 2023
Risposta di Habitas, il giorno 16 giu 2023
Dear Stephanie,Thank you for joining our family and taking the time to share your feedback with us. We sincerely appreciate your support and consideration. It was a pleasure to host you, and we’re looking forward to creating new memories with you soon. With love, Habitas

10/10 Eccellente

Zack

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Exceptional, unique and extraordinary.
Soggiorno di 4 notti a giugno 2023
Risposta di Habitas, il giorno 15 giu 2023
Dear Zack,Thank you for joining our family and taking the time to share your feedback with us. We sincerely appreciate your support and consideration. It was a pleasure to host you, and we’re looking forward to creating new memories with you soon. With love, Habitas

10/10 Eccellente

Zack

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Habitas Tulum is an exceptional property with a unique character. Nestled in the jungle, the eco-resort blends luxury seamlessly into the natural environment in an extraordinarily picturesque location. It has a unique and extraordinary energy. When you couple the energy of the natural location itself, Habitas’s seamless development within it and the nutritious cuisine (all locally sourced produce), it’s very revitalising and makes for a relaxing stay. It is quiet, picturesque and therapeutic. I was initially booked for 4 nights, and I loved Tulum so much I added another 3 nights at Habitas. Habitas has done an excellent job, as they always do, having stayed in Habitas Al Ula previously - unique hotels of absolute quality. The only constructive point I will note (as this is not for everyone) is that this is truly an eco-resort. The rooms are temperature controlled and very comfortable / luxurious but the shower and toilet (in the Jungle rooms, at least) is in the back. While this is aesthetic and actually quite relaxing (cool vibes) it may be uncomfortable for some people who are a bit sensitive to the outdoors (insects and the like). Further, the rooms are effectively heavy duty canopy tented and, as such, when there is a lot of noise you would be able to hear it (generally, there isn’t). This cuts both ways as it immerses you in the environment while keeping you comfortable but equally, you can hear outside of there is say some works being done in the morning.
Soggiorno di 3 notti a giugno 2023
Risposta di Habitas, il giorno 15 giu 2023
Dear Jack,Thank you for taking a moment to share your experience with us. We are so glad to hear you enjoyed your overall experience at our beautiful home in the jungle. We’ll be sure to pass along your kind comments to the rest of our team and look forward to welcoming you back soon!With love,Habitas

2/10 Terribile

Dario

Viaggio di gruppo
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Reservé una habitacion para la fecha incorrectra y decidieron no reembolsarlo incluso cuando me quede con ellos.
Soggiorno di 1 notte a giugno 2023
Risposta di Habitas, il giorno 14 giu 2023
Estimado Dario,Gracias por tomarse el tiempo para dejarnos su reseña. Lamentamos mucho cualquier inconveniente que haya surgido con la fecha incorrecta de su reserva. Nos complace informarle que hemos confirmado su reembolso por la habitación y los cargos correspondientes.Su satisfacción es nuestra máxima prioridad, y nos esforzamos por brindar un servicio excepcional a nuestros huéspedes. Si hay algo más en lo que podamos ayudarlo o si tiene alguna otra pregunta, no dude en contactarnos directamente. Con amor,Habitas

10/10 Eccellente

Allan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti ad aprile 2023
Risposta di Habitas, il giorno 19 apr 2023
We appreciate your review! #liveinspired

10/10 Eccellente

Andrew

Viaggio di coppia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Relaxing chill vibe
Soggiorno di 4 notti a marzo 2023
Risposta di Habitas, il giorno 5 apr 2023
We appreciate your review! #liveinspired

10/10 Eccellente

Citlalli

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
it was a reallu beauty place and you´r literally in the middle of the jungle with its amenities, def i will be back
Soggiorno di 4 notti a marzo 2023
Risposta di Habitas, il giorno 28 mar 2023
Dear Citlali,Thank you for joining our family and taking the time to share your feedback with us. We sincerely appreciate your support and consideration. It was a pleasure to host you, and we’re looking forward to creating new memories with you soon. With love, Habitas

10/10 Eccellente

Isaac, Los Angeles

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
If you are looking for quiet and relaxation, this is your spot. Directed purely for wellness and luxury. One of my favorite hotels!
Soggiorno di 5 notti a marzo 2023
Risposta di Habitas, il giorno 27 mar 2023
Dear Isaac,Thank you for joining our family and taking the time to share your feedback with us. We sincerely appreciate your support and consideration. It was a pleasure to host you, and we’re looking forward to creating new memories with you soon. With love, Habitas

6/10 Soddisfacente

CHAIM

Viaggio di gruppo
Non mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
wouldn't go back there
the pool was cold. the beach is one of the worst in Mexico (uncle) the AC in our room was dripping
Soggiorno di 3 notti a febbraio 2023
Risposta di Habitas, il giorno 8 mar 2023
Dear Chaim,Thank you for sharing your feedback with us, and please accept our sincerest apology for your experience with us. We strive to offer our guests the highest level of service and are disappointed that this was not the case during your stay. We are working with our various departments to implement additional measures moving forward. Your feedback is important to us, and we value your honesty as we continue to grow and evolve. During your next visit, we hope to offer you a memorable and inspiring experience.With love,Habitas

8/10 Buono

Lillian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Lovely concept of hotel.
I didn’t realize I had booked the same brand of hotel twice in one trip. I also stayed in their Bacalar location - sorry for Tulum Bacalar was far superior experience. The problem is that the property is much smaller. The rooms and walk ways are too close apart. I was woken a couple times during the night. Front desk allowed me to check out late to rest (make up for bad night). I really appreciated this service and somewhat made up for bad experience. I would definitely stay at another Habitas property in the future.
Soggiorno di 1 notte a febbraio 2023
Risposta di Habitas, il giorno 27 feb 2023
Dear Lillian,Thank you for sharing your feedback with us, and please accept our sincerest apology for your experience with us. We strive to offer our guests the highest level of service and are disappointed that this was not the case during your stay. We are working with our various departments to implement additional measures moving forward. Your feedback is important to us, and we value your honesty as we continue to grow and evolve. During your next visit, we hope to offer you a memorable and inspiring experience.With love,Habitas

10/10 Eccellente

Merve

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very pretty and well taken care of
Soggiorno di 4 notti a febbraio 2023
Risposta di Habitas, il giorno 23 feb 2023
Dear Merve,Thank you for joining our family and taking the time to share your feedback with us. We sincerely appreciate your support and consideration. It was a pleasure to host you, and we’re looking forward to creating new memories with you soon. With love, Habitas

8/10 Buono

Sara

Mi è piaciuto: Pulizia e personale e servizio
Property and staff was amazing. Heads up that the room I booked was a
Soggiorno di 4 notti a febbraio 2023
Risposta di Habitas, il giorno 21 feb 2023
We appreciate your review! #liveinspired

10/10 Eccellente

Zanarini

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Eco-Friendly Luxury Stay with Top Notch Food!
What to say about Habitas?If you are looking for an eco-friendly stay in the middle of the nature with a bohemian touch though a five star service then this is the place to be. Best position in Zona Hotelera far away from the party zone and less attractive part, luxury though eco-friendly rooms and most of all, we have been to the top restaurants of Zona Hotelera but still Moro At Habitas has been the best restaurant in all Tulum. The only negative aspect, if I can find one is that the beach is very small and has not the colors of Playa Paraiso but the weather was not always good so in other period of the years might be much better. Thanks Habitas and staff for a wonderful stay. Obrigada!!!
Soggiorno di 8 notti a gennaio 2023
Risposta di Habitas, il giorno 1 feb 2023
Dear Zanarini,Thank you for joining our family and taking the time to share your feedback with us. We sincerely appreciate your support and consideration. It was a pleasure to host you, and we’re looking forward to creating new memories with you soon. With love, Habitas

6/10 Soddisfacente

Fabian

Viaggio di gruppo
Soggiorno di 5 notti a gennaio 2023
Risposta di Habitas, il giorno 2 feb 2023
Dear Fabian,Thank you for joining our family and taking the time to share your feedback with us. We sincerely appreciate your support and consideration. It was a pleasure to host you, and we’re looking forward to creating new memories with you soon. With love, Habitas

6/10 Soddisfacente

Monica

Soggiorno di 4 notti a gennaio 2023
Risposta di Habitas, il giorno 8 mar 2023
Thank you for your review! #liveinspired

10/10 Eccellente

Ana

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Wonderful property, great people. Lived a new experience here. Highly recommend.
Risposta di Habitas, il giorno 21 gen 2023
Dear Ana,Thank you for joining our family and taking the time to share your feedback with us. We sincerely appreciate your support and consideration. It was a pleasure to host you, and we’re looking forward to creating new memories with you soon. With love, Habitas

8/10 Buono

Kenneth

Risposta di Habitas, il giorno 8 mar 2023
We appreciate your review! #liveinspired

10/10 Eccellente

Lee

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

6/10 Soddisfacente

Mirna

Stayed at both Nomade and Casa malca was looking forward for Habitas however its a hotel for isolation. If youre trying to have fun its not the place to be. If you are trying to isolate Nomade is better and cheaper option with newer services and better beach views. Habitas is oldest, we had the room with pool, pool cleanliness average. Their restaurant is different but nice
Risposta di Habitas, il giorno 21 dic 2022
Dear Mirna,Thank you for taking a moment to share your feedback with us, and please accept our sincerest apology for your experience with us. We strive to offer our guests the highest level of service and are disappointed to know that this was not the case during your stay. We are working with our various departments to implement additional measures moving forward. Without your feedback, we would not be able to address this issue and value your honesty as we continue to grow. We hope to offer you a very different experience during your next visit. With love,Habitas

2/10 Terribile

Nidia

10/10 Eccellente

Ariana

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing! We are literally in love with Habitas Tulum, can’t wait to be back! The room, the staff, the amenities, Moro the restaurant, everything was incredible.
Soggiorno di 5 notti a dicembre 2022
Risposta di David Saadia, il giorno 8 dic 2022
Dear Ariana,Thank you for taking a moment of your time to share your experience with us. We are so glad to hear you enjoyed the amenities, the restaurant and the overall service. We’ll be sure to pass along your kind comments to the rest of our team and look forward to welcoming you back soon!With love,Habitas