We’ve stayed here once before and really liked the owners and accommodations, so we came back a second time when friends visited. The second stay exceeded the first. If they allow us, in fact, we’ll only stay here when visiting Tulum. We had several complications arise with my end of the booking and our dog sitter. Throughout the entire experience, Diego was exceptionally understanding, willing to work with us, and super helpful along the way. Not only is their establishment and amenities great, but also Romaya is owned and ran by very genuine people. We can’t thank them enough for their part in an amazing stay!