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Recensioni per The Lokha Ubud Resort, Villas & SPA

4.5 out of 5
The Lokha Ubud Resort, Villas & SPA
BR. BANGKIANGSIDEM, DESA KELIKI TEGALLALANG, Ubud, Bali

Recensioni

9,0

Meraviglioso

Valutazione di 10 - Eccellente. 336 su 582 recensioni" "
Valutazione di 8 - Buono. 194 su 582 recensioni" "
Valutazione di 6 - Soddisfacente. 32 su 582 recensioni" "
Valutazione di 4 - Scarso. 14 su 582 recensioni" "
Valutazione di 2 - Terribile. 6 su 582 recensioni" "

9,0/10

Pulizia

9,2/10

Personale e servizio

8,6/10

Servizi

9,0/10

Condizioni e dotazioni della struttura

8,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 5 notti a dicembre 2019
Risposta di Sila, il giorno 31 dic 2019
Dear Valued Guest, Warmest greeting from The Lokha Ubud. Thank you for providing a great comment about your recent stay with us. We are happy to know that your stay was enjoyable. Your comment will be shared to the team that had gone beyond your expectation to provide the unforgettable experience during the stay. Surely, your comment will be a great motivation for them to keep up their good job. We will do our utmost effort to keep our commitment to always deliver the best experience for every customer. Once again thank you for sharing your memorable experience, we are looking forward to welcoming you back to the resort. Kind regards, The Lokha Ubud Management

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Buona location, buona pulizia, buon rapporto qualità/prezzo
Soggiorno di 2 notti a dicembre 2019
Risposta di Sila, il giorno 24 dic 2019
Dear Valued Guest, Warmest greeting from The Lokha Ubud. Thank you for sharing your experience about your stay with us. Our pleasure to know that your stay was overall enjoyable. We do hope to have more opportunity to serve you again in the future with better experience. Looking forward to welcome you back to the resort on your next visit. Kind regards, The Lokha Ubud Management

10/10 Eccellente

Matteo, Torino

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Elegante hotel immerso nel verde
Hotel rilassante, lussuoso senza essere pacchiano, con personale cortese e disponibile. Eccellente la piscina in mezzo alla vegetazione e la zona colazione/ristorante

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Nice resort, but not unforgettable
What we've been missing was the real balinese touch and a more friendly atmosphere

8/10 Buono

Luke

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Just want to say, it was a great stay at this property, location was good. Spa was ok. Gym not so great. Staff were great and very friendly. Housekeeping did a great job cleaning the villa. Few negatives, mosquitoes were a problem, feel like burinh stucks or spray could be used when turn down service happens. (Had this in other hotels/villas similar) got bitten alot. Breakfast is too big and not great. We eat out everyday. There is so much potential for this place just needs to tweek a few little things. Other than that we enjoyed our stay, i would recommend the hotel. And would stay again if these things were implemented
Soggiorno di 5 notti a marzo 2024
Risposta di Tri , il giorno 17 apr 2024
Dear Like, Warmest greeting from The Lokha Ubud. We are glad to know that you felt the resort has some great features, such as good location, Housekeeping did a great job cleaning your villa and friendly staff. However, it's unfortunate that the facilities did not meet your expectation suck us Gym, breakfast as well as mosquitoes issue. We will do spraying it when we do turn down time. We are looking forward to welcoming you back. Kind regards, The Lokha Ubud

8/10 Buono

Jeevan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024
Risposta di Tri , il giorno 15 apr 2024
Dear Jeevan, Greeting from The Lokha Ubud. Thank you for sharing your feedback about your recent stay. We are looking forward to welcoming you back with better experience. Kind regards,The Lokha Ubud

10/10 Eccellente

Elmar

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Net hotel met mooi en goed onderhouden zwembad en vriendelijk personeel
Soggiorno di 7 notti a ottobre 2023
Risposta di The Lokha Ubud, il giorno 6 nov 2023
Dear Elmar,Sunny greeting from The Lokha Ubud.Thank you for sharing your positive experience at the Resort! It's great to hear that you enjoyed the beautiful and well-maintained swimming pool, as well as the friendly staff. It sounds like the hotel is doing a great job of providing a comfortable and enjoyable stay for its guests.We are looking forwad to welcoming you in the future.Kind regards,The Lokha Ubud

8/10 Buono

BENJAMIN

Nice hotel in a great location - if you’re after being in nature when close to busy Ubud. The hotel is getting a little old however this was no problem.
Soggiorno di 2 notti a ottobre 2023
Risposta di The Lokha Ubud, il giorno 16 ott 2023
Dear Benjamin,Warmest greeting from The Lokha Ubud.We are glad to hear you had a good experience at the resort, despite you felt that the building showing some signs of age. Being in a natural setting near busy Ubud can be a nice contrast. We wish to have more opportunity to serve you again in the future and showing our improvement.Kind regards,The Lokha Ubud

10/10 Eccellente

Michael

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful resort. Away from the business of ubud, but was accessible to all the shops and restaurants either by 20 minute taxi ride or a 30-40 minute walk on the ridgewalk.
Soggiorno di 3 notti a ottobre 2023
Risposta di The Lokha Ubud, il giorno 6 nov 2023
Dear Michael,Greeting from Ubud.Thank you for your comment. It's great to hear that you enjoyed your stay at the resort and found it to be a peaceful retreat away from the hustle and bustle of Ubud. It's also good to know that the resort is still accessible to the shops and restaurants in the area, either by a short taxi ride or a scenic walk on the ridgewalk. If you have any other feedback or suggestions, please don't hesitate to let us know. We hope to welcome you back to the resort in the future.Kind regards,The Lokha Ubud

10/10 Eccellente

Bethan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Absolutely beautiful resort
Absolutely beautiful resort! The room was spotless and the pool area was stunning and extremely peaceful. The staff throughout the hotel could not have been more friendly and accommodating. It was the best service we had on the entire trip! Would definitely recommend!
Soggiorno di 3 notti a settembre 2023
Risposta di The Lokha Ubud, il giorno 16 ott 2023
Dear Bethan,Warmest greeting from The Lokha Ubud.We are glad to hear that you had a fantastic stay at the resort! It sounds like you had a wonderful experience with a clean room, a peaceful pool area, and friendly staff. Thanks for sharing your positive feedback, and we are sure others will find your recommendation helpful.We are looking forward to welcoming you back.Kind regards,The Lokha Ubud

8/10 Buono

Magdalene

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Das Hotel liegt ruhig gelegen mit Blick in den Dschungel. Die Zimmer sind groß und gut ausgestattet. Das Restaurant und der Pool haben eine tolle Atmosphäre. Das Personal ist sehr freundlich und aufmerksam. Schöne Warungs sind fussläufig erreichbar. Der Wanderweg nach Ubud ist vor der Tür. Ein Shuttleservice wird kostenlos mehrmals täglich angeboten. Die Austattung ist etwas in die Jahre gekommen. Auch die angebotenen Speisen im Restaurant haben uns nicht überzeugt.
Soggiorno di 7 notti a settembre 2023
Risposta di The Lokha Ubud, il giorno 4 ott 2023
Dear Magdalene,Warmest greeting from The Lokha Ubud.We are glad to know that you felt the resort has some great features, such as its quiet location with a jungle view, spacious rooms, and friendly staff. However, it's unfortunate that the facilities did not meet your expectation and the restaurant food as well. On the plus side a hiking trail to Ubud at your doorstep is a nice convenience. The free shuttle service also seems like a helpful amenity. We are looking forward to welcoming you back.Kind regards,The Lokha Ubud

10/10 Eccellente

Carlos

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was great! We loved it
Soggiorno di 4 notti a settembre 2023
Risposta di The Lokha Ubud, il giorno 29 set 2023
Dear Carlos,Warmest greeting from The Lokha Ubud.Thank you for sharing your fantastic review about your recent stay with us. We are glad to know that you had a great time with us and that your stay was enjoyable. It sounds like you had a wonderful experience. We are looking forward to welcoming you back to the resort.Kind regards,The Lokha Ubud

6/10 Soddisfacente

Nicole, Bickenbach

Mi è piaciuto: Personale e servizio
Soggiorno di 4 notti a settembre 2023
Risposta di The Lokha Ubud, il giorno 29 set 2023
Dear Nicole,Greeting from The Lokha Ubud.Tank you for sharing your feedback about your recent stay. We are looking forward to welcoming you back with better experience.Kind regards,The Lokha Ubud

10/10 Eccellente

Micheal

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great hotel and location Good food Rooms where clean and spacious Friendly staff
Soggiorno di 2 notti a settembre 2023
Risposta di The Lokha Ubud, il giorno 29 set 2023
Dear Michael,Greeting from The Lokha Ubud.Thank you for sharing your experience about your recent stay with us. We are glad that you had a great experience. It's always nice when everything from location to the food and staff exceeds your expectation. We are looking forward to welcoming you back to our resort.Kind regards,The Lokha Ubud

8/10 Buono

Bo Marcel

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 3 notti a settembre 2023
Risposta di The Lokha Ubud, il giorno 29 set 2023
Dear Bo Marcel,Greeting from The Lokha Ubud.Thank you for sharing your experience about your recent stay with us. We are happy to know that your stay was overall enjoyable. We wish to serve you again with better experience.Kind regards,The Lokha Ubud

8/10 Buono

Paul

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The location was secluded, yet still within walking distance of shops. Scenery was nice and the people were nice.
Soggiorno di 6 notti a settembre 2023
Risposta di The Lokha Ubud, il giorno 21 set 2023
Dear Paul,Greeting from The Lokha Ubud.Thank you for sharing your experience during the stay with us. We are glad to hear that your stay was great. It sounds like you found great spot with a nice balance of seclusion and convenience. Exploring such places can be quite enjoyable. We hope to serve you again.Looking forward to welcoming you back to the resort.Kind regards,The Lokha Ubud

10/10 Eccellente

karlee

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
An amazing resort with beautiful gardens and surrounding areas. Staff very polite and friendly.
Soggiorno di 2 notti a settembre 2023
Risposta di The Lokha Ubud, il giorno 21 set 2023
Dear Karlee,Sunny greeting from The Lokha Ubud.Thank you for sharing your experience about your recent stay with us. We are so happy to know that you had a fantastic stay. It sounds like you had a great experience at the resort with lovely garden and super friendly staff. We wish to serve you again in the future when you visit Bali.We are looking forrward to welcoming you back to the resort.Kind regards,The Lokha Ubud

10/10 Eccellente

Melisa

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Ein sehr schönes Resort mitten in Ubud. Ruhig gelegen, man ist in 15-20 Minuten mit dem Roller im Zentrum. Wir hatten eine Pool-Villa. Es wurde jeden Tag gereinigt und die Handtücher gewechselt. Das Personal war sehr freundlich und Hilfsbereit und jeder Wunsch wurde einem erfüllt. Wir haben uns sehr wohl gefühlt! Absolut zu empfehlen
Soggiorno di 6 notti ad agosto 2023
Risposta di The Lokha Ubud, il giorno 12 set 2023
Dear Melisa,Greeting from The Lokha UbudThank you for sharing your experience about your recent stay with us. We are glad to hear that you had a great stay. It sounds like you had a wonderful experience at the resort in Ubud! Your description highlights its peaceful location, well-maintained pool villa, friendly staff, and convenient accessibility to the center. Thanks for sharing your recommendation!We are looking forward to welcoming you back to the resort.Kind regards,The Lokha Ubud

2/10 Terribile

ROMIRA

Viaggio di gruppo
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We shared feedback about this property, and the staff basically shared that they had received no complaints, meanwhile we shared pictures of dirty towels, dirty sheets, molded bath robes, etc. we selected this hotel because of how close it was to everything, but it turned out to be a nightmare. The resort is fairly old and it is not being taken care of properly. Rooms that aren’t being used, they are not throughougly cleaning them, maybe because they don’t think that anyone will check the sheets and bed. One of our couples LEFT, found a new property and met with us every day. We tried to get a refund to find a new property and were told “no complaints had been filed, even after sharing pictures”. WOULD NOT RECOMMEND SEPTEMBER 2023
Soggiorno di 7 notti a settembre 2023
Risposta di The Lokha Ubud, il giorno 12 set 2023
Dear Romira,Greeting from Ubud.We are sorry to hear that you had experienced disappoinment during the stay. We are trying hard to always provide the best service and product to our customer, but unfortunately our effort did not meet your expectation. Your comment had been shared and further review will be done to ensure everything is running in the right way.Kind regards,The Lokha Ubud

10/10 Eccellente

Natasha

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing place, stayed 4 days and one of the best places i have stayed. Brilliant staff and services. Food is amazing and villas and gardens impeccably presented. Will stay agin. Thanks to this resort. As a solo traveller i was made to feel wonderful and welcome.
Soggiorno di 2 notti a settembre 2023
Risposta di The Lokha Ubud, il giorno 5 set 2023
Dear Natasha,Warmest greeting from The Lokha Ubud.Thank you for spending your time to write a comment about your recent stay with us. It sounds like you had an incredible experience at the resort! Positive reviews like yours are always appreciated by both the staff and future travelers.We are looking forward to welcoming you back to our resort.Kind regards,The Lokha Ubud

10/10 Eccellente

Shannon

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Recommend to couples
Stayed in the pool villa for 3 nights with my partner and was an amazing experience. Staff were so caring and helpful. Food wasn’t the greatest for the breakfast buffet but apart from that everything else was perfect. Recommend the beauty for two package for the massage as was so romantic with the bath overlooking the Forrest. Definitely coming back with my girl!
Soggiorno di 3 notti ad agosto 2023
Risposta di The Lokha Ubud, il giorno 31 ago 2023
Dear Shannon,Warmest greeting from The Lokha Ubud.Thank you for sharing your experience about your recent stay with us. It sounds like you had a wonderful stay at the pool villa with your partner! It's great that the staff were caring and helpful. While the breakfast buffet wasn't the best, it's nice to hear that everything else was perfect. The beauty package for the massage sounds lovely, especially with the romantic bath overlooking the forest. We are glad you're planning to return with your partner!Looking forward to welcoming you back to the resort.Kind regards,The Lokha Ubud

8/10 Buono

Amalie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fantastisk sted! Smukkeste pool og så venligt personale, som altid står klar til at hjælpe! Den eneste ulempe er, at der er 30 min køretur til Ubud Centrum - dog har hotellet shuttlebus
Soggiorno di 6 notti ad agosto 2023
Risposta di The Lokha Ubud, il giorno 24 ago 2023
Dear Amalie,Warmest greeting from The Lokha Ubud.Thak you for sharing your experience about your recent stay with us. We are happy to know that your stay with us was enjoyable. The service from the staff and our tranquil resort had made your experience more memorable.We are looking forward to welcoming you back to the resort.Kind regards,The Lokha Ubud

8/10 Buono

Helen

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e servizi
Das Hotel an sich ist schön. Wir haben uns in unserer kleinen Villa mit Pool wohl gefühlt. Allerdings lässt die Sauberkeit der Villa zu wünschen übrig. Wir haben unsere Sachen erst gar nicht in die schränke geräumt. Die waren voller Spinnenweben und haben fürchterlich gestunken. Die Anlage selbst ist aber gepflegt und sauber. Das Personal sehr freundlich und das Essen lecker. In der Nähe sind Restaurants die auch empfehlenswert sind. Außerdem ist Ubud zu Fuß gut zu erreichen. Man sollte aber eine Taschenlampe dabei haben falls man den Weg im Dunkeln zurück legen möchte.
Soggiorno di 5 notti ad agosto 2023
Risposta di The Lokha Ubud, il giorno 21 ago 2023
Dear Helen,Greeting from The Lokha Ubud.Thank you for sharing your experience about your recent stay with us. We are glad to know that your stay was overall enjoyable. We have taken note on the specific area that you have mentioned. Your comment for our improvement had been shared to our team for immediate action and avoid recurrence. We wish to have more opportunity to serve you again with better experience.Kind regards,The Lokha Ubud

10/10 Eccellente

JOAQUIM

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti ad agosto 2023
Risposta di The Lokha Ubud, il giorno 17 ago 2023
Dear Joaquim,Thank you for sharing your experience during the stay with The Lokha Ubud. We are happy to know that your stay was enjoyable. We wish to have more opportunity to serve you again in the future.Kind regards,The Lokha Ubud

10/10 Eccellente

Patrick

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Wunderschöne Hotelanlage. Das Personal ist sehr zuvorkommend. Frühstück wie Abendessen waren sehr lecker und immer frisch zubereitet.
Soggiorno di 3 notti ad agosto 2023
Risposta di The Lokha Ubud, il giorno 14 ago 2023
Dear Patrick,Greeting from The Lokha Ubud.Thank you for trusting us as your preferred accommodation during the holiday in Bali. We are so glad to know that your stay was enjoyable. We will be very happy to welcome you back when you visit Bali again.Kind regards,The Lokha Ubud

6/10 Soddisfacente

Kim

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio
프레지덴셜빌라에서 3박을 하였습니다. 빌라는 2개의 객실이 있고 오픈된 리빙룸이 하나, 제법 크기가 큰 풀로 구성되어있습니다. 빌라 자체는 좀 낡았습니다. 방 두개 중 한개 방 에어콘은 제대로 작동하지 않습니다. 다행이 건기였고 저녁에는 시원했기 때문에 따로 고쳐달라고 요청하지도 않았습니다. 객실 두개 중 한개 객실은 화장실에서 야외 샤워장으로 나가는 문이 잠기지 않습니다. 누군가 담을 넘으면 객실로 들어올 수 있는 상황으로 첫날은 매우 걱정되었습니다. 이부분은 고객의 심리적 안정을 위해서 반드시 시건장치를 달아야될 것같습니다. 객실에 안전금고가 없는 것도 조금 불안합니다. 귀중품을 캐리어에 넣고 잠궈두는 것은 3박동안 묵기에 불편하기 때문입니다. 무엇보다 이 빌라의 가장 큰 장점은 풀장입니다. 다만 빌라가 정글에 있기 때문에 풀에 나뭇잎, 나뭇가지, 벌레들이 좀 있습니다. 공용 풀에서는 다이빙을 할 수 없지만 프라이빗 풀이므로 아이들이 신나게 다이빙하고 놀 수 있었습니다. 조식당의 음식은 가짓수가 많지는 않지만 음식 맛은 좋은 편입니다. 애프터눈 티 시간이 있고 이때 티와 샌드위치, 작은 케익 또는 푸딩 등이 제공됩니다. 샌드위치는 간단히 만들어진 것으로 보이지만 맛있습니다. 직원들이 매우 친절합니다. 직원들 친절함이 아마 이 리조트의 최대 강점이 아닐까 싶습니다. 룸컨디션을 생각하면 1박 비용이 높은 편이라고 생각되고 재방문은 고민이 됩니다.
Soggiorno di 3 notti ad agosto 2023
Risposta di The Lokha Ubud, il giorno 14 ago 2023
Dear Kim,Greeting from Ubud.Thank you for spending your time to write a detail comment about your recent stay with us. Your comment will help us to always making improvement on our product and service. Your comment will be passed to our team, for our further rectification.We are looking forward to welcoming you back, with much better experience.Kind regards,The Lokha Ubud

10/10 Eccellente

Marcus

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Beautiful hideaway resort
Very friendly staff and very nice villa also got and very nice surprise in our room restaurant very good only thing to mention it’s a little bit far walking distance to the city centre so if you’re not very happy about walking 20 to 30 minutes or renting a motorbike, it’s perfect
Soggiorno di 2 notti a luglio 2023
Risposta di The Lokha Ubud, il giorno 1 ago 2023
Dear Marcus,Warmest greeting from The Lokha Ubud.Thank you for sharing your great comment about your recent stay with us. It sounds like you had a great experience with friendly staff, a nice villa, and a pleasant surprise in your room! Just keep in mind that the location might be a bit far from the city center, but could be reach by walking around 20 minutes through famous Campuhan Ridge Walk Ubud or renting a motorbike. Overall, it seems like a perfect choice for those who don't mind the distance.We are looking forward to welcoming you back to The Lokha Ubud.Kind regards,The Lokha Ubud

10/10 Eccellente

Stephen

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful peaceful place to stay
Soggiorno di 1 notte a luglio 2023
Risposta di The Lokha Ubud, il giorno 28 lug 2023
Dear Stephen,Thank you for staying with us and share your great comment about your experience. We are so happy to know that your stay was enjoyable.We are looking forward to welcoming you back to the resort.Kind regards,The Lokha Ubud

2/10 Terribile

Eloïse

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Catastrophique
Hôtel décevant, les avis ne sont pas du tout en lien avec la réalité de ce lieu. L’hôtel est plutôt bien situé avec une flore merveilleuse mais l’entretien général de l’hôtel laisse vraiment à désirer : - Chambre HUMIDE (après deux jours l’humidité était telle que nous avions l’impression de dormir dans draps mouillés!!!) Toutes nos affaires sentent l’humidité. - Ménage et odeur de javel affreuse (tout était gras) - Piscine sublime mais la propreté des transats ne donne absolument pas envie de s’y installer - Minibar vide - Ménage non effectué le 2ème jour Pour le prix c’est très loin des attentes que nous pouvions avoir au moment de la réservation…
Soggiorno di 3 notti a luglio 2023
Risposta di The Lokha Ubud, il giorno 28 lug 2023
Dear Eloise,Thank you for sharing your detail comment about your stay with us. We are sorry to know that you experience disapointment during the stay. Your comment will be share to entire team and it will be on our priority for improvement. Kind regards,The Lokha Ubud

10/10 Eccellente

Aravind

Soggiorno di 2 notti a luglio 2023
Risposta di The Lokha Ubud, il giorno 14 ago 2023
Dear Aravind,Warmest greeting from The Lokha Ubud.We are glad to know that your stay was perfect. We wish to welcome you back, we will ensure that you will have the same experience.Kind regards,The Lokha Ubud

4/10 Scarso

Oystein

Soggiorno di 2 notti a luglio 2023
Risposta di The Lokha Ubud, il giorno 20 lug 2023
Dear Oystein,We are sorry that your stay did not meet your expectation. It will be better to advise us your specific comment so that we can make immediate improvement. We will keep on progressing our effort for improvement, until we find everyone is happy with us.Kind regards,The Lokha Ubud

10/10 Eccellente

Matthew Christopher

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Our stay at The Lokha Ubud was AMAZING! The staff was so friendly and helpful during our whole stay and the grounds and our villa were beautiful! The Lokha is right at the top of the famous trail walk down to Ubud and there are several delicious juice/smoothie stands just steps from the resort. Do yourself a favor and book your stay in Bali at The Lokha Ubud!
Soggiorno di 8 notti a giugno 2023
Risposta di The Lokha Ubud, il giorno 17 lug 2023
Dear Matthew,Warmest greeting grom Campuhan Sebatu Resort.We are glad to hear that you had an amazing stay at The Lokha Ubud! It sounds like the staff provided excellent service and that you enjoyed the beautiful grounds and villa. Being located at the top of the famous trail walk to Ubud must have offered some breathtaking views and convenient access to explore the area.Having delicious juice and smoothie stands nearby is definitely a bonus for refreshing treats. Thank you for sharing your positive experience and recommendation to book a stay at The Lokha Ubud. It sounds like a wonderful choice for those planning a trip to Bali!We are looking forward to welcoming you back.Kind regards,The Lokha Ubud

4/10 Scarso

Mary

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Declining rapidly
I’ve stayed here many times over the last ten years and I’m surprised by the decline of the hotel. Ceiling leaking during a rain storm. In order to get warm water I was advised to let the tap run for 15 minutes which is so wasteful. Rooms are run down and over all the hotel is not clean. The staff is still friendly and nice but they don’t have much to work with sadly. This will be my last stay at the Lokha Ubud.
Soggiorno di 4 notti a luglio 2023
Risposta di The Lokha Ubud, il giorno 17 lug 2023
Dear Mary,Greeting from Ubud.We are sorry that your last stay was disappointing. Your comment will be on priority list for our improvement. Please be informed that we are currently do the maintenance to all of our room, villa and the facilities, it is almost completed now.Kind regards,The Lokha Ubud

10/10 Eccellente

Steevy Benjamin Thibeaut Ngeye

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 10 notti a giugno 2023
Risposta di The Lokha Ubud, il giorno 27 giu 2023
Dear Steevy Benjamin,Thank you for staying with us. We are so happy to know that your stay was enjoyable. We are looking forward to welcoming you back to the resort.Kind regards,The Lokha Ubud

6/10 Soddisfacente

Dillon

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Overpriced
For the price, it wasn’t much better than basic priced hotels. Room was nice, gym was terrible, spa was overpriced, and the food was average. Also an awkward location that means you have to spend lots of money on taxis if you want to travel into ubud.
Soggiorno di 1 notte a giugno 2023
Risposta di The Lokha Ubud, il giorno 15 giu 2023
Dear Dillon,Thank you for spending your time to write a review about your recent stay with us. We are sorry that you encounter disappointment about the price. Your comment will be addressed for our futher follow up.Kind regards,The Lokha Ubud

6/10 Soddisfacente

TIFFANIE

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The staff did a good job at remembering my name during my stay and my birthday. The hotel food is limited and okay at best for the price. The food at the luxury hotel in the village is much better and top notch. I did not smell cleaning supplies at anytime during my stay; instead smelled urine in the bathroom around the base of the toilet that has never been cleaned and sanitized. The smell in the property bathrooms is very bad. Do not book the hotel tours; the service is lack luster. I had one driver be sexually inappropriate during my tour of Ubud and expected me to pay for his meals after paying 900,000 rupiah for the tour. I was charged 1,000,000 rupiah for the Uluwatu tour even though the listed cost is 900,000 rupiah. The driver seemed as if he was uninterested in taking me to the places I was most interested in. Do yourself a favor a find a local driver who will be kind and take you on a tour. Overall, I was disappointed in my stay. The hotel looks nice in pictures but is unsanitary to my standards.
Soggiorno di 5 notti a maggio 2023
Risposta di The Lokha Ubud, il giorno 8 giu 2023
Dear Tiffanie,We are sorry that you encounter dissatisfaction on your overall stay. We will take a serius investigation internally on our service which you were complaining about. We appreciate your comment for our improvement.Kind regards,The Lokha Ubud

10/10 Eccellente

Bunthan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
If your looking to escape the hustle and bustle of the city this the place to be. Very secluded. Masseuse on site were exceptional too.
Soggiorno di 6 notti a maggio 2023
Risposta di The Lokha Ubud, il giorno 8 giu 2023
Dear Bunthan,Thank you for staying with us. We are glad to hear that you had a great stay. We wish to welcome you back to Lokha Ubud.Kind regards,The Lokha Ubud

8/10 Buono

Dean

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Lovely grounds and pool area. Set among the trees in a steep sided valley.
Soggiorno di 3 notti ad aprile 2023
Risposta di The Lokha Ubud, il giorno 9 mag 2023
Dear Dean,Thank you for staying with us. We are so happy to read your comment mentioning that you have a pleasant stay, enjoy our lovely garden and also our pool area.We are looking forward to welcoming you to our resort.Kind regards,The Lokha Ubud

8/10 Buono

Jenni

Mi è piaciuto: Personale e servizio e comfort della camera
Non mi è piaciuto: Pulizia
Overall nice villa and service was good! However. the fridge and light switches were quite dirty in the villa and sheets had some stains on them. Food from the restaurant did not meet my expectations.
Soggiorno di 2 notti a marzo 2023
Risposta di The Lokha Ubud, il giorno 5 apr 2023
Dear Jenni,Thank you for sharing your review about your recent stay with us. Your comment for our improvement had been well noted. Once again thank you for your comment. We hope to welcome you back with better experience.Kind regards,The Lokha Ubud

10/10 Eccellente

Hannah, West Malling

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2023
Risposta di The Lokha Ubud, il giorno 27 mar 2023
Dear Hannah,Thank you for staying with us. We are happy to know that your stay was enjoyable.We are looking forward to welcoming you back to the resort.Kind regards,The Lokha Ubud

10/10 Eccellente

Meher Thej

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Location, the built and the cleanliness, loved every aspect of this property. But not easily accessible to the usual taxi apps like- bluebird, grab etc
Soggiorno di 2 notti a marzo 2023
Risposta di Sila, il giorno 24 mar 2023
Dear Meher Thej,Thank you for sharing you perfect review about your experience staying at The Lokha Ubud. We are so happy to know that your stay was enjoyable.Looking forward to welcoming you back to the resort.Kind regards,The Lokha Ubud

6/10 Soddisfacente

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Personale e servizio e comfort della camera
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Disappointed, but friendly staff
The hotel was under renovation, so we could not use the gym nor the restaurant. We did not know before we booked, and we prioritized the gym very highly. The towels we received were already used and not nice. As a gesture for the disappointing facilities we received a free massage.
Soggiorno di 2 notti a febbraio 2023
Risposta di Sila, il giorno 13 feb 2023
Dear Valued Guest,We are sorry that you experience disappointment during the stay because of the project. Our project will be finished around March 2024, we wish to serve you again with better experience after the renovation.Kind regards,The Lokha Ubud

4/10 Scarso

Ramesh

Viaggio di coppia
Non mi è piaciuto: Servizi
Won’t go back there again as breakfast is pathetic!!!
Soggiorno di 1 notte a gennaio 2023
Risposta di Sila, il giorno 23 gen 2023
Dear Mr. Ramesh,We are sorry that you experience the unpleasant stay with us. Your comment had been shared for furhter follow up.Kind regards,The Lokha Ubud

8/10 Buono

imai

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
テラスから見える山との距離感もよく、開放的な気分になれた。とても良いステイになった
Risposta di Lokha Ubud, il giorno 12 gen 2023
Thank you for staying with us. Glad to know your stay was enjoyable.Look forward to welcoming you back to the resort.Kind regards,The Lokha Ubud

8/10 Buono

Jonny, Bournemouth

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Beautiful setting, nice big room, cleaned every day. They were doing some refurbishment when I was there so some facilities were limited.
Soggiorno di 3 notti a ottobre 2022
Risposta di Tri, il giorno 21 ott 2022
Dear Valued Guest, Warmest greeting from Ubud. Thank you for spending your time to write a review about your recent stay with us. We are apologize for uncomfortable stay. We do hope to serve you again in the future with better experience. Looking forward to welcoming you back to the resort. Regards, The Lokha Ubud Management

8/10 Buono

Rene

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Mooie locatie
Groot hotel, mooie locatie, schone kamers met groot bed. Zwembad erg mooi, maar aan de frisse kant. Locatie is 25 minuten lopen naar ubud centrum. Scooter huren is goed te doen. Hotel mag wel in het geheel een update krijgen bv houten rol gordijnen bij het restaurant tegen de regen.
Soggiorno di 3 notti a settembre 2022
Risposta di Tri, il giorno 11 ott 2022
Dear Valued Guest, Warmest greeting from Ubud. Thank you for spending your time to write a review and share your nice pictures about your recent stay with us. We are delighted to know that your stay was overall enjoyable. We do hope to serve you again in the future with better experience. Looking forward to welcoming you back to the resort. Regards, The Lokha Ubud Management

10/10 Eccellente

Oliver

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 1 notte a settembre 2022
Risposta di Tri, il giorno 11 ott 2022
Dear Valued Guest, Warmest greeting from Ubud. Thank you for spending your time to write a review about your recent stay with us. We are delighted to know that your stay was overall enjoyable. We do hope to serve you again in the future with better experience. Looking forward to welcoming you back to the resort. Regards, The Lokha Ubud Management

6/10 Soddisfacente

Sophie

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
It was lovely, but there was maintenance and the gym is very tiny
Soggiorno di 3 notti ad agosto 2022
Risposta di Tri, il giorno 11 ott 2022
Dear Valued Guest, Warmest greeting from Ubud. Thank you for spending your time to write a review about your recent stay with us. We are apologize for uncomfortable stay. We do hope to serve you again in the future with better experience. Looking forward to welcoming you back to the resort. Regards, The Lokha Ubud Management

10/10 Eccellente

canh

Soggiorno di 1 notte a luglio 2022
Risposta di Tri, il giorno 11 ott 2022
Dear Valued Guest, Warmest greeting from Ubud. Thank you for spending your time to write a review about your recent stay with us. We are delighted to know that your stay was overall enjoyable. We do hope to serve you again in the future with better experience. Looking forward to welcoming you back to the resort. Regards, The Lokha Ubud Management

2/10 Terribile

John

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Under reno and nothing open
Soggiorno di 8 notti a luglio 2022
Risposta di Tri, il giorno 11 ott 2022
Dear Valued Guest, Warmest greeting from Ubud. Thank you for spending your time to write a review about your recent stay with us. We are apologize for uncomfortable stay. We do hope to serve you again in the future with better experience. Looking forward to welcoming you back to the resort. Regards, The Lokha Ubud Management