Esterni

Recensioni per The Leela Palace Udaipur

5 out of 5
The Leela Palace Udaipur
Lake Pichola, Udaipur

Recensioni

9,4

Eccezionale

Valutazione di 10 - Eccellente. 129 su 157 recensioni" "
Valutazione di 8 - Buono. 15 su 157 recensioni" "
Valutazione di 6 - Soddisfacente. 5 su 157 recensioni" "
Valutazione di 4 - Scarso. 3 su 157 recensioni" "
Valutazione di 2 - Terribile. 5 su 157 recensioni" "

9,6/10

Pulizia

9,4/10

Personale e servizio

9,4/10

Servizi

9,6/10

Condizioni e dotazioni della struttura

8,6/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Sontuoso castello adibito in parte ad hotel. Fascino d'altri tempi e atmosfere magiche
Soggiorno di 2 notti ad agosto 2018
Risposta di Sweta Sharma, il giorno 4 ott 2018
Dear Guest, Thanks a lot for choosing to stay with us and for taking out time to post your review. Our credo is Athithi Devo Bhava, which literally translates as "Guest is God", and honestly, I am truly delighted to note that my TEAM, stood up to your expectations. We take pride in our TEAM and their ability to execute with humility and yet being professional. We are committed to consistently providing warm, efficient and discrete service to our guests, so your appreciation and acknowledgement is our greatest reward! My team and I look forward to welcoming you back soon.

10/10 Eccellente

Augusto, torino C1

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Leela Palace, un hotel favoloso.
E' un hotel favoloso, servizio eccellente, pulizia assoluta (make up room più volte al giorno), dolcini la sera e la mattina, scelta dei cuscini, vista bellissima, quotidiani appesi alla porta al mattino, gentilezza e precisione. Un vero 5 stelle.

6/10 Soddisfacente

Heena

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The Leela Palace in Udaipur offers unparalleled beauty and comfort, the experience was overshadowed by the distraction caused by a wedding setup and the resulting impact on service quality. Potential guests should consider the timing of their visit to avoid similar disruptions and call the hotel to check before booking.
Soggiorno di 1 notte a marzo 2024

10/10 Eccellente

Dani

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This hotel is pure luxury . Super Comfortable rooms, delicious food, wonderful and warm staff. Highly recommended
Soggiorno di 1 notte a marzo 2024

10/10 Eccellente

SUDHAKAR

Viaggio con la famiglia
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Exemplary hotel with superlative service
Soggiorno di 3 notti a febbraio 2024

8/10 Buono

Navdip

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great property however food quality was mediocre and buffet system was limited in western selections.
Soggiorno di 2 notti a febbraio 2024

10/10 Eccellente

Ramachandran

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
They know how to welcome visitors Great reception very friendly staff They take very good care of you Good food
Soggiorno di 1 notte a gennaio 2024
Risposta di Mr. Nishant Agarwal, il giorno 30 gen 2024
Dear Mr. Srinivasan,Greetings from The Leela Palace Udaipur!Thank you for sharing wonderful feedback for our majestic Palace hospitality. My team and I are elated to know that you enjoyed our hospitality, ambiance and services. We always pay special attention and especially curate services that our valued guests, such as yourself, have mesmerizing memories of our Palace.We sincerely appreciate your patronage and look forward to welcoming you and your family back soon to our Palace.Kindest regards and best wishes always, Nishant AgarwalVice President & General Manager

10/10 Eccellente

Purba

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent experience!
Mind blowing experience. Cannot have a better experience than this anywhere in the world. Hospitality is beyond words to describe. Food is mind blowing. Cannot express how happy and contented we are. Nothing can be better than this in this whole world. Thanks and keep up the good work Leela Palace group. We are really proud of you!!
Soggiorno di 1 notte a gennaio 2024

10/10 Eccellente

Daven, Dublin

Mi è piaciuto: Servizi
we had such a wonderful experience that we felt sad when checking out. Not enough words to praise the hospitality accorded to us by each and every staff member during our stay. The property employs great Chef like Vijay, Deepak and Preetam who impressed us with their culinary skills. We also found Neha and Sheetal to be very client focused. We definitely plan to stay at this property again at our next visit to Udaipur.
Soggiorno di 3 notti a gennaio 2024
Risposta di Mr. Nishant Agarwal, il giorno 30 gen 2024
Dear Mr. Sharma,Greetings from The Leela Palace Udaipur! Thank you for sharing your wonderful feedback for our majestic Palace & hospitality. Our team members, especially Chef Vijay, Chef Deepak, Chef Preetam, Neha and Sheetal are delighted to note that they lived up to your expectations and you had an amazing experience. We always pay special attention to our valued guests and especially curate services to create mesmerizing memories of our Palace. We sincerely appreciate your patronage and look forward to welcoming you and your family back soon to our Palace. Kindest regards and best wishes always, Nishant AgarwalVice President & General Manager

6/10 Soddisfacente

Ankit

Mi è piaciuto: Pulizia
Soggiorno di 1 notte a settembre 2023

4/10 Scarso

SURYA

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia
I have planned my trip to Leela Palace 3 months in advance from California, here is my experience and honest feedback. Hotel location and ambiance is so beautiful. Siting in Garden and lake front is so beautiful and mesmerizing. Check in person is not in a welcome mood. Overall there is a lack of hospitality which is quite surprising and disappointing. My son got sick but hotel staff very hepful by calling doctor immediately brining medicine. Water bottles provided in the hotel smells like drainage water. One of our rooms smells a lot like pigeons. But staff are very helpful and especially I see each and every one in restaurant and they are very helpful and great hospitality. Over all my experience in room not as I expected and was very disappointing. Hope above points will guide Management to fix issues and help future tourists.
Soggiorno di 5 notti a luglio 2023
Risposta di Nishant Agarwal Vice President & General Manager, il giorno 24 lug 2023
Dear Surya,Namaskar from The Leela Palace Udaipur.Thank you for staying with us at the Palace and taking out the time to share this review.We are disappointed to know that your overall experience was below the standards that we strive to provide for our guests and I apologize for the inconvenience caused to you.Please treat this as an isolated incident & upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to the City of Lakes and to continue to be your choice of destination.Please be assured that we have taken this up with the concerned teams & you won't face the same problem with us again.We live by our credo "Atithi Devo Bhava" and strive to give special attention to each of our valued guests.We once again thank you for your patronage and look forward to welcoming you back soon.Thank you,Nishant AgarwalVice President & General Manager

8/10 Buono

sunil kumar, Robbinsville

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good stay and we enjoyed 👍👍
Soggiorno di 1 notte a giugno 2023
Risposta di Nishant Agarwal Vice President & General Manager, il giorno 24 lug 2023
Dear Mr. Kumar,Namaskar!Thank you for taking out the time and sharing your review with us. It was our absolute pleasure to have you with us and hope that we were able to create mesmerizing memories for you.We live by our credo "Atithi Devo Bhava" and strive to give special attention to each of our valued guests. We are very thrilled to know that you enjoyed every moment with us.We sincerely appreciate your patronage and look forward to welcoming you and your family back soon to our Palace.Kindest regards and best wishes always,Nishant AgarwalVice President & General Manager

10/10 Eccellente

Jacques

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Un lieu enchanteur
Excellent hôtel, literie superbe, équipements fantastiques, très bel accueil, magnifique équipe…un vrai paradis! Seul bémol: inutile de prendre une chambre avec balcon et vue sur le lac, les pigeons pullulent et rendent votre terrasse inutilisable, souillée de déjections et de plumes continuellement ! Dommage !
Soggiorno di 2 notti a maggio 2023

10/10 Eccellente

Navtej

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fantastic location and wonderful views. The room was great and the service was exemplary. We had a wonderful stay!
Soggiorno di 2 notti ad aprile 2023

10/10 Eccellente

Richard

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Gorgeous hotel with amazing service
Gorgeous hotel and amazing service especially Arun in the library bar. Highly recommend.
Soggiorno di 2 notti ad aprile 2023

10/10 Eccellente

Shanthalaxmi

Soggiorno di 3 notti a marzo 2023

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Pulizia
Hotel muito bom mas precisa melhorar limpeza
Achei que podia melhorar na limpeza e conservação em geral. Faltaram mimos de hotel 5 estrelas . Não acho que valeu o valor da diária paga .
Soggiorno di 2 notti a febbraio 2023

10/10 Eccellente

Dharendrasingh, NAZARETH

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Leela palac in Udaipur is one of most luxurious hotels we have ever been too. The Shesh mahal dining experience was the highlight of our trip, the food was so delicious and the view of Lake Pichola are to die for. Reshab really took care of our needs and made sure our trip was very relaxing Special Thanks to Abhishek for all food recommendations from Lal Mass to dal Bhati churma.

10/10 Eccellente

Purnima

Soggiorno di 2 notti a dicembre 2022

8/10 Buono

thenmozhi

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Stay at The Leela palace at Udaipur
Our request to drop at their main gate by golf cart was not met by front desk even after informing 15 minutes before over intercom and waited in lobby more than 20 minutes. Secondly the qualty of wine recomended by them is not good taste.
Soggiorno di 1 notte a novembre 2022

10/10 Eccellente

Pinaki

Soggiorno di 3 notti a marzo 2022
Risposta di Mr. Nishant Agarwal , il giorno 5 apr 2022
Dear Ms. Panigrahi, Namshkar from The Leela Palace Udaipur! Thank you for your wonderful review for us. It was our pleasure to serve you and we are very delighted to note that you had a great experience with us. We live by our credo "Atithi Devo Bhava" and strive to give special attention to each of our valued guests. We are very thrilled to know that from the delicacies to the ambiance, you enjoyed every moment with us. My team and I look forward to welcoming you back soon to our Palace. Kind Regards, Nishant Agarwal General Manager

10/10 Eccellente

Fatima

Soggiorno di 1 notte a marzo 2022
Risposta di Nishant Agarwal, il giorno 4 apr 2022
Dear Ms. Ahmad, Namshkar from The Leela Palace Udaipur! Thank you for your wonderful review for us. It was our pleasure to serve you and we are very delighted to note that you had a great experience with us. We live by our credo "Atithi Devo Bhava" and strive to give special attention to each of our valued guests. We are very thrilled to know that from the delicacies to the ambiance, you enjoyed every moment with us. My team and I look forward to welcoming you back soon to our Palace. Kind Regards, Nishant Agarwal General Manager

10/10 Eccellente

Harpreet

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff is extremely kind and polite. They take care of you really well. The location and property is extremely beautiful.
Soggiorno di 2 notti a marzo 2022
Risposta di Nishant Agarwal, il giorno 29 mar 2022
Dear Mr. Randhawa, Namshkar from The Leela Palace Udaipur! Thank you for your wonderful review for us. It was our pleasure to serve you and we are very delighted to note that you had a great experience with us. We live by our credo "Atithi Devo Bhava" and strive to give special attention to each of our valued guests. We are very thrilled to know that from the delicacies to the ambiance, you enjoyed every moment with us. My team and I look forward to welcoming you back soon to our Palace. Kind Regards, Nishant Agarwal General Manager

10/10 Eccellente

Anwesha

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Amazing property with best in class service
Soggiorno di 3 notti a dicembre 2021
Risposta di Nishant Agarwal, il giorno 20 gen 2022
Dear Ms. Roy, Greetings from The Leela Palace Udaipur! Thank you for your wonderful review for us. It was our pleasure to serve you and we are very delighted to note that you had a great experience with us. We live by our credo "Atithi Devo Bhava" and strive to give special attention to each of our valued guests. We are very thrilled to know that from the delicacies to the ambiance, you enjoyed every moment with us. My team and I look forward to welcoming you back soon to our Palace. Kind Regards, Nishant Agarwal General Manager

4/10 Scarso

Deepti

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
I did spent lot of money to stay at this property. Overall property and it's location was great but the service was worst i have seen and i felt i was ripped off. Soup and coffee ordered will take way way too long and sometimes staff will even forget that we ordered and then most of the time it came cold so have to reorder. TV was not working (couldn't get to cable) so i asked room service around 9pm and they said someone will be there to fix it. Next day in the evening after almost 24 hours i got a call from Front Desk about my experience and then i reminded them off my TV issue and then it was resolved. While having lunch we asked for pickle which is staple food in that region and server said no they don't have it and then we said how is it even possible we had it the other day and we said we won't have lunch without it. To our surprise we got pickle in 5 minutes. We spent lot of money on this trip and property. I was really disappointed with service and regret spending so much money. There might be some more incidents which i might have forgotten. When we brought this up with one of the manager on our last night we saw tremendous improvement in thes ervice but too late.
Soggiorno di 3 notti a dicembre 2021
Risposta di Nishant Agarwal, il giorno 5 gen 2022
Dear Ms. Ahuja, Namashkar from The Leela Palace, Udaipur! Thank you for taking out the time and sharing your valuable feedback with us. Kindly accept my sincere and humble apologies for the inconvenience caused to you during your stay with us. I am disappointed to know that we did not meet your expectations with regards to the promptness of the team in restaurant. I wish to assure you that what you experienced is not typical of the services we endeavor to deliver. Your feedback is noted and taken up with the respective teams. Please treat this as an isolated incident and upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us. Thank you, Nishant Agarwal General Manager

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a dicembre 2021
Risposta di Nishant Agarwal, il giorno 3 gen 2022
Dear Guest, Greetings from The Leela Palace Udaipur! Thank you for your wonderful review for us. It was our pleasure to serve you and we are very delighted to note that you had a great experience with us. We live by our credo "Atithi Devo Bhava" and strive to give special attention to each of our valued guests. We are very thrilled to know that from the delicacies to the ambiance, you enjoyed every moment with us. My team and I look forward to welcoming you back soon to our Palace. Kind Regards, Nishant Agarwal General Manager

6/10 Soddisfacente

Vanessa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel lindo mas obra barulhenta estragou a estadia
O hotel é muito bonito, a vista é linda, o staff é bem treinado, mas aconteceu algo que julgo imperdoável: o hotel permitiu a reserva para hóspedes quando estava envolvido em uma montagem de festa de casamento. O resultado? Apesar de nosso quarto ser lindo e ter vista para o lago, sofremos com barulhos de construção (martelos, furadeiras, gritos) durante toda a tarde e parte da noite. Foi lamentável. O hotel tentou fazer o certo: admitiu a culpa, nos permitiu um late check out, nos deu um jantar e alguns mimos…mas tenho que ser sincera, quando penso na experiência não gostaria de ter ganho nada grátis mas de ter podido aproveitar meu dia relaxando no hotel. Uma pena. Quem libera as reservas deveria ser demitido.
Soggiorno di 1 notte a dicembre 2021
Risposta di Nishant Agarwal, il giorno 28 dic 2021
Dear Ms. Stassun Hamaoui, Namaskar from The Leela Palace, Udaipur! Thank you for sharing wonderful feedback for our majestic Palace hospitality. My team and I are elated to know that you enjoyed our hospitality, ambiance and service. Our team members are delighted to note that they lived up to your expectations and you had an amazing experience. However, kindly accept my sincere and humble apologies for the inconvenience caused to you during your stay with us. I am disappointed to know that we did not meet your expectations as your day got disturbed because of the constrictive work was in the process in hotel. I wish to assure you that what you experienced is not typical of the services we endeavor to deliver. We always pay special attention and especially curate services that our valued guests, such as yourself, have mesmerizing memories of our Palace. We sincerely appreciate your patronage and look forward to welcoming you and your family back soon to our Palace. Kindest regards and best wishes always, Nishant Agarwal General Manager

2/10 Terribile

Shubham

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property didn't allow me to check in i don't understand how did you process the reservation
Soggiorno di 1 notte a dicembre 2021
Risposta di Nishant Agarwal, il giorno 21 dic 2021
Dear Guest, Namshkar, from The Leela Palace Udaipur! Thank you for your patience and time to review us on this platform. I would like to use this forum to express my sincere apologies for not having lived up to your expectations with your recent arrival experience please accept my most heartfelt apology and deepest concern for the inconvenience caused to you, on your unfortunate experience at the palace. My team and I call upon your understanding and generosity of spirit to give us another chance to prove that your last experience is really not the norm at our palace. I am confident that when you choose to visit us again, your experience will be vastly improved. It will be our sincere endeavour to prove our commitment to excellence and regain your trust. Your feedback has been discussed and shared with team, to ensure that such incident will not repeat again in the future. I remain hopeful that you will come back to stay with us again and allow us a chance to welcome you as our valued guest. Best Regards, Nishant Agarwal General Manager

2/10 Terribile

Viaggiatore verificato

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
A éviter
Nourriture qui nous a fait vomir !
Soggiorno di 2 notti a settembre 2021
Risposta di Nishant Agarwal, il giorno 14 set 2021
Dear Mr. Smiri, Namaskar! At the onset accept my sincere and humble apologies for the inconvenience caused to you during your stay with us. I wish to assure you that what you experienced is not typical of the services we endeavor to deliver. We hope further to your conversation with our Front Office Manager, Abhishek Singh we have been able to understand the situation better and we will definitely be working on our food & beverage area even more. Please treat this as an isolated incident & upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to the City of Lakes and to continue to be your choice of destination. Warm Regards, Nishant Agarwal General Manager

10/10 Eccellente

Sejal

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a giugno 2021
Risposta di Nishant agarwal, il giorno 27 giu 2021
Dear Ms. Sejal, Greetings from Udaipur! We hope and pray that you and your family and friends are well in this unfortunate time. Thank you ever so much for giving us the opportunity to serve you. We are truly delighted to note that you and your family had a memorable stay at The Leela Palace Udaipur and enjoyed our Delicacies. My colleagues and I certainly endeavor to ensure that all our guests have a good experience and carry fond memories. We are very encouraged to receive such glowing feedback which inspires us to continually strive to improve the experience for our guests. Once again “Thank You” and we look forward to the privilege of being able to welcome you back in the not too distant future. Wishing you and your family and friends safe and healthy times ahead. Kindest regards and best wishes always, Nishant Agarwal General Manager

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We stayed at Leela during corona time and would say they really took care of us well. I got sick and they called Doctor on site. Place was sanitized well and number of guests were not that many. Chefs were very help and went extra mile to give us food as we asked for. We asked for home food and Mr Simran specially cooked for us. Mr Rakesh made special cake on our anniversary. Mr Shamsher checked on us time and made sure we are taken care of. Overall great experience. Thanks to all the staff there.
Soggiorno di 5 notti ad aprile 2021

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything about the Leela Palace, Udaipur is perfect. Best stay.
Soggiorno di 2 notti a gennaio 2021
Risposta di Nishant , il giorno 3 feb 2021
Dear Guest, Greetings from The Leela Palace Udaipur! Thank you ever so much for giving us the opportunity to serve you. We are truly delighted to note that you had a fabulous stay at The Leela Palace Udaipur. We are very encouraged to receive such glowing feedback for our majestic palace's hospitality from you. We look forward to welcoming you and your family back soon to our Majestic Palace. Kindest regards and best wishes always, Nishant Agarwal General Manager

2/10 Terribile

Viaggiatore verificato

Viaggio di gruppo
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a novembre 2020
Risposta di Nishant Agarwal, il giorno 9 gen 2021
Dear Guest. Greetings from the Leela Palace Udaipur. Thank you for reviewing us on this platform. It was indeed our pleasure to serve you. I have noted that you reviewed us with one star. Kindly let me know the inconvenience you faced so that I can take corrective measures for future improvement. Kindest regards and best wishes always, Nishant Agarwal General Manager

4/10 Scarso

Rupesh

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Personale e servizio
Great Property, Super Good views - Poor Service !
Very Poor Service side almost every step of the way. We had to wait for a long before scheduled the ferry for pickup. we had to do call 20 times, many drop calls and still no pick up. Finally, we had to pay private party to get to the hotel. Even after going there, check in was a chaos. Even after check in, the service was so poor that someone would just ring the bell to collect payment in cash for the room service. Just completely unacceptable service.
Soggiorno di 1 notte a novembre 2020
Risposta di Nishant Agarwal, il giorno 11 dic 2020
Dear Mr. Rupesh, Greetings from The Leela Palace Udaipur. Thank you for sharing your review. Kindly accept my sincere apologies for not having lived up to your expectations on your recent stay with us and request you to please accept my most heartfelt apology and deepest concern for the inconvenience caused to you, on your unfortunate experience at the palace. My team and I call upon your understanding and generosity of spirit to give us another chance to prove that your last experience is really not the norm at our palace. I am confident that when you choose to visit us again, your experience will be vastly improved. It will be our sincere endeavor to prove our commitment to excellence and regain your trust. I remain hopeful that you will come back to stay with us again and allow us a chance to welcome you as our valued guest. Best Regards, Nishant Agarwal General Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The attentive staff and luxurious property really made us feel like royalty while we stayed at the palace.
Soggiorno di 2 notti a febbraio 2020
Risposta di Rajesh Namby, il giorno 12 mar 2020
Dear Guest, Thanks a lot for taking out time to post your review on Expedia Our credo is Athithi Devo Bhava, which literally translates as "Guest is God", and honestly, I am truly delighted to note that my TEAM stood up to your expectations. We take pride in our TEAM and their ability to execute with humility and yet being professional. Our award winning ESPA is definitely an outstanding experience of its own. Our therapists are extremely well trained and very professional. A small boat cruise on Lake Pichola to reach our Palace is indeed an incredible experience as it gives a brilliant insight to the history of the Mewar Dynasty and the Flora & Fauna of the Aravalli ranges. I must also add here that we have the largest room size in the luxury segment for most category of our rooms overlooking the pristine water of Pichola. Sheesh Mahal, our Indian Fine Dining Restaurant, perched on Lake Pichola under the stary skies is definitely a must do in our modern day Palace. Advance table reservations are always recommended as this is one of the most sought after dining destinations in Udaipur. We are committed to consistently providing warm, efficient and discrete service to our guests, so your appreciation and acknowledgement is our greatest reward! My team and I look forward to welcoming you back soon. Best regards, Rajesh Namby General Manager

10/10 Eccellente

Daniella

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is a beautiful property with wonderful staff. It’s positioned perfectly on lake Pichola but also has easy access into town which I love. The rooms are beautiful, luxurious & comfortable. One of my favourite places to stay
Soggiorno di 1 notte a gennaio 2020
Risposta di Rajesh Namby, il giorno 12 mar 2020
Dear Guest, Thanks a lot for taking out time to post your review on Expedia Our credo is Athithi Devo Bhava, which literally translates as "Guest is God", and honestly, I am truly delighted to note that my TEAM stood up to your expectations. We take pride in our TEAM and their ability to execute with humility and yet being professional. Our award winning ESPA is definitely an outstanding experience of its own. Our therapists are extremely well trained and very professional. A small boat cruise on Lake Pichola to reach our Palace is indeed an incredible experience as it gives a brilliant insight to the history of the Mewar Dynasty and the Flora & Fauna of the Aravalli ranges. I must also add here that we have the largest room size in the luxury segment for most category of our rooms overlooking the pristine water of Pichola. Sheesh Mahal, our Indian Fine Dining Restaurant, perched on Lake Pichola under the stary skies is definitely a must do in our modern day Palace. Advance table reservations are always recommended as this is one of the most sought after dining destinations in Udaipur. We are committed to consistently providing warm, efficient and discrete service to our guests, so your appreciation and acknowledgement is our greatest reward! My team and I look forward to welcoming you back soon. Best regards, Rajesh Namby General Manager

10/10 Eccellente

Stephen Jenkins

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a gennaio 2020
Risposta di Rajesh Namby, il giorno 12 mar 2020
Dear Guest, Thanks a lot for taking out time to post your review on Expedia Our credo is Athithi Devo Bhava, which literally translates as "Guest is God", and honestly, I am truly delighted to note that my TEAM stood up to your expectations. We take pride in our TEAM and their ability to execute with humility and yet being professional. Our award winning ESPA is definitely an outstanding experience of its own. Our therapists are extremely well trained and very professional. A small boat cruise on Lake Pichola to reach our Palace is indeed an incredible experience as it gives a brilliant insight to the history of the Mewar Dynasty and the Flora & Fauna of the Aravalli ranges. I must also add here that we have the largest room size in the luxury segment for most category of our rooms overlooking the pristine water of Pichola. Sheesh Mahal, our Indian Fine Dining Restaurant, perched on Lake Pichola under the stary skies is definitely a must do in our modern day Palace. Advance table reservations are always recommended as this is one of the most sought after dining destinations in Udaipur. We are committed to consistently providing warm, efficient and discrete service to our guests, so your appreciation and acknowledgement is our greatest reward! My team and I look forward to welcoming you back soon. Best regards, Rajesh Namby General Manager

10/10 Eccellente

Milan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2020
Risposta di Rajesh Namby, il giorno 12 mar 2020
Dear Guest, Thanks a lot for taking out time to post your review on Expedia Our credo is Athithi Devo Bhava, which literally translates as "Guest is God", and honestly, I am truly delighted to note that my TEAM stood up to your expectations. We take pride in our TEAM and their ability to execute with humility and yet being professional. Our award winning ESPA is definitely an outstanding experience of its own. Our therapists are extremely well trained and very professional. A small boat cruise on Lake Pichola to reach our Palace is indeed an incredible experience as it gives a brilliant insight to the history of the Mewar Dynasty and the Flora & Fauna of the Aravalli ranges. I must also add here that we have the largest room size in the luxury segment for most category of our rooms overlooking the pristine water of Pichola. Sheesh Mahal, our Indian Fine Dining Restaurant, perched on Lake Pichola under the stary skies is definitely a must do in our modern day Palace. Advance table reservations are always recommended as this is one of the most sought after dining destinations in Udaipur. We are committed to consistently providing warm, efficient and discrete service to our guests, so your appreciation and acknowledgement is our greatest reward! My team and I look forward to welcoming you back soon. Best regards, Rajesh Namby General Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2019
Risposta di Rajesh Namby, General Manager, il giorno 22 gen 2020
Dear Guest, Thanks a lot for choosing to stay with us and for taking out time to post your review on Expedia Our credo is Athithi Devo Bhava, which literally translates as "Guest is God", and honestly, I am truly delighted to note that my TEAM stood up to your expectations. We take pride in our TEAM and their ability to execute with humility and yet being professional. Our award winning ESPA is definitely an outstanding experience of its own. Our therapists are extremely well trained and very professional. A small boat cruise on Lake Pichola to reach our Palace is indeed an incredible experience as it gives a brilliant insight to the history of the Mewar Dynasty and the Flora & Fauna of the Aravalli ranges. I must also add here that we have the largest room size in the luxury segment for most category of our rooms overlooking the pristine water of Pichola. Sheesh Mahal, our Indian Fine Dining Restaurant, perched on Lake Pichola under the stary skies is definitely a must do in our modern day Palace. Advance table reservations are always recommended as this is one of the most sought after dining destinations in Udaipur. We are committed to consistently providing warm, efficient and discrete service to our guests, so your appreciation and acknowledgement is our greatest reward! My team and I look forward to welcoming you back soon. Best regards, Rajesh Namby General Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2019
Risposta di Rajesh Namby General Manager, il giorno 22 gen 2020
Dear Guest, Thanks a lot for choosing to stay with us and for taking out time to post your review on Expedia Our credo is Athithi Devo Bhava, which literally translates as "Guest is God", and honestly, I am truly delighted to note that my TEAM stood up to your expectations. We take pride in our TEAM and their ability to execute with humility and yet being professional. Our award winning ESPA is definitely an outstanding experience of its own. Our therapists are extremely well trained and very professional. A small boat cruise on Lake Pichola to reach our Palace is indeed an incredible experience as it gives a brilliant insight to the history of the Mewar Dynasty and the Flora & Fauna of the Aravalli ranges. I must also add here that we have the largest room size in the luxury segment for most category of our rooms overlooking the pristine water of Pichola. Sheesh Mahal, our Indian Fine Dining Restaurant, perched on Lake Pichola under the stary skies is definitely a must do in our modern day Palace. Advance table reservations are always recommended as this is one of the most sought after dining destinations in Udaipur. We are committed to consistently providing warm, efficient and discrete service to our guests, so your appreciation and acknowledgement is our greatest reward! My team and I look forward to welcoming you back soon. Best regards, Rajesh Namby General Manager

10/10 Eccellente

Rayeda

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a ottobre 2019
Risposta di Rajesh Namby, il giorno 4 nov 2019
Dear Guest, Thanks a lot for choosing to stay with us and for taking out time to post your review on Expedia. Our credo is Athithi Devo Bhava, which literally translates as "Guest is God", and honestly, I am truly delighted to note that my TEAM, stood up to your expectations. We take pride in our TEAM and their ability to execute with humility and yet being professional. Our award winning ESPA is definitely an outstanding experience of its own. Our therapists are extremely well trained and very professional. A small boat cruise on Lake Pichola to reach our Palace is indeed an incredible experience as it gives a brilliant insight to the history of the Mewar Dynasty and the Flora & Fauna of the Aravalli ranges. I must also add here that we have the largest room size in the luxury segment for most category of our rooms overlooking the pristine water of Pichola. Sheesh Mahal, our Indian Fine Dining Restaurant, perched on Lake Pichola under the stary skies is definitely a must do in our modern day Palace. Advance table reservations are always recommended as this is one of the most sought after dining destinations in Udaipur. We are committed to consistently providing warm, efficient and discrete service to our guests, so your appreciation and acknowledgement is our greatest reward! My team and I look forward to welcoming you back soon. Best regards, Rajesh Namby General Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
SUPER HOSPITALITY...AMAZING STAY...WOULD WANT TO VISIT AGAIN....
Soggiorno di 1 notte a settembre 2019
Risposta di Rajesh Namby, il giorno 1 ott 2019
Dear Guest, Thanks a lot for choosing to stay with us and for taking out time to post your review on Expedia. Our credo is Athithi Devo Bhava, which literally translates as "Guest is God", and honestly, I am truly delighted to note that my TEAM, stood up to your expectations. We take pride in our TEAM and their ability to execute with humility and yet being professional. Our award winning ESPA is definitely an outstanding experience of its own. Our therapists are extremely well trained and very professional. A small boat cruise on Lake Pichola to reach our Palace is indeed an incredible experience as it gives a brilliant insight to the history of the Mewar Dynasty and the Flora & Fauna of the Aravalli ranges. I must also add here that we have the largest room size in the luxury segment for most category of our rooms overlooking the pristine water of Pichola. Sheesh Mahal, our Indian Fine Dining Restaurant, perched on Lake Pichola under the stary skies is definitely a must do in our modern day Palace. Advance table reservations are always recommended as this is one of the most sought after dining destinations in Udaipur. We are committed to consistently providing warm, efficient and discrete service to our guests, so your appreciation and acknowledgement is our greatest reward! My team and I look forward to welcoming you back soon. Best regards, Rajesh Namby General Manager

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Good but not exceptional. Number is a hype
Soggiorno di 2 notti a settembre 2019
Risposta di Rajesh Namby, il giorno 1 ott 2019
Dear Guest, Thanks a lot for choosing to stay with us and for taking out time to post your review on Expedia. Our credo is Athithi Devo Bhava, which literally translates as "Guest is God", and honestly, I am truly delighted to note that my TEAM, stood up to your expectations. We take pride in our TEAM and their ability to execute with humility and yet being professional. Our award winning ESPA is definitely an outstanding experience of its own. Our therapists are extremely well trained and very professional. A small boat cruise on Lake Pichola to reach our Palace is indeed an incredible experience as it gives a brilliant insight to the history of the Mewar Dynasty and the Flora & Fauna of the Aravalli ranges. I must also add here that we have the largest room size in the luxury segment for most category of our rooms overlooking the pristine water of Pichola. Sheesh Mahal, our Indian Fine Dining Restaurant, perched on Lake Pichola under the stary skies is definitely a must do in our modern day Palace. Advance table reservations are always recommended as this is one of the most sought after dining destinations in Udaipur. We are committed to consistently providing warm, efficient and discrete service to our guests, so your appreciation and acknowledgement is our greatest reward! My team and I look forward to welcoming you back soon. Best regards, Rajesh Namby General Manager

10/10 Eccellente

Ambareesh

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a settembre 2019
Risposta di Rajesh Namby, il giorno 1 ott 2019
Dear Guest, Thanks a lot for choosing to stay with us and for taking out time to post your review on Expedia. Our credo is Athithi Devo Bhava, which literally translates as "Guest is God", and honestly, I am truly delighted to note that my TEAM, stood up to your expectations. We take pride in our TEAM and their ability to execute with humility and yet being professional. Our award winning ESPA is definitely an outstanding experience of its own. Our therapists are extremely well trained and very professional. A small boat cruise on Lake Pichola to reach our Palace is indeed an incredible experience as it gives a brilliant insight to the history of the Mewar Dynasty and the Flora & Fauna of the Aravalli ranges. I must also add here that we have the largest room size in the luxury segment for most category of our rooms overlooking the pristine water of Pichola. Sheesh Mahal, our Indian Fine Dining Restaurant, perched on Lake Pichola under the stary skies is definitely a must do in our modern day Palace. Advance table reservations are always recommended as this is one of the most sought after dining destinations in Udaipur. We are committed to consistently providing warm, efficient and discrete service to our guests, so your appreciation and acknowledgement is our greatest reward! My team and I look forward to welcoming you back soon. Best regards, Rajesh Namby General Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a luglio 2019
Risposta di Rajesh Namby, il giorno 6 set 2019
Dear Guest, Thanks a lot for choosing to stay with us and for taking out time to post your review on Expedia. Our credo is Athithi Devo Bhava, which literally translates as "Guest is God", and honestly, I am truly delighted to note that my TEAM, stood up to your expectations. We take pride in our TEAM and their ability to execute with humility and yet being professional. Our award winning ESPA is definitely an outstanding experience of its own. Our therapists are extremely well trained and very professional. A small boat cruise on Lake Pichola to reach our Palace is indeed an incredible experience as it gives a brilliant insight to the history of the Mewar Dynasty and the Flora & Fauna of the Aravalli ranges. I must also add here that we have the largest room size in the luxury segment for most category of our rooms overlooking the pristine water of Pichola. Sheesh Mahal, our Indian Fine Dining Restaurant, perched on Lake Pichola under the stary skies is definitely a must do in our modern day Palace. Advance table reservations are always recommended as this is one of the most sought after dining destinations in Udaipur. We are committed to consistently providing warm, efficient and discrete service to our guests, so your appreciation and acknowledgement is our greatest reward! My team and I look forward to welcoming you back soon. Best regards, Rajesh Namby General Manager

10/10 Eccellente

Srinivas

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Beutiful and palacial
There is a reason this was rated the best hotel in the world this year. Beautiful facility, friendly staff, great food. Very clean and maintained well. I highly recommend this place
Soggiorno di 3 notti ad agosto 2019
Risposta di Rajesh Namby, il giorno 6 set 2019
Dear Guest, Thanks a lot for choosing to stay with us and for taking out time to post your review on Expedia. Our credo is Athithi Devo Bhava, which literally translates as "Guest is God", and honestly, I am truly delighted to note that my TEAM, stood up to your expectations. We take pride in our TEAM and their ability to execute with humility and yet being professional. Our award winning ESPA is definitely an outstanding experience of its own. Our therapists are extremely well trained and very professional. A small boat cruise on Lake Pichola to reach our Palace is indeed an incredible experience as it gives a brilliant insight to the history of the Mewar Dynasty and the Flora & Fauna of the Aravalli ranges. I must also add here that we have the largest room size in the luxury segment for most category of our rooms overlooking the pristine water of Pichola. Sheesh Mahal, our Indian Fine Dining Restaurant, perched on Lake Pichola under the stary skies is definitely a must do in our modern day Palace. Advance table reservations are always recommended as this is one of the most sought after dining destinations in Udaipur. We are committed to consistently providing warm, efficient and discrete service to our guests, so your appreciation and acknowledgement is our greatest reward! My team and I look forward to welcoming you back soon. Best regards, Rajesh Namby General Manager

10/10 Eccellente

Punit

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent place to stay
It was super cool . Perfect place
Soggiorno di 3 notti ad agosto 2019
Risposta di Rajesh Namby, il giorno 19 ago 2019
Dear Guest, Thanks a lot for choosing to stay with us and for taking out time to post your review on Expedia Our credo is Athithi Devo Bhava, which literally translates as "Guest is God", and honestly, I am truly delighted to note that my TEAM, stood up to your expectations. We take pride in our TEAM and their ability to execute with humility and yet being professional. Our award winning ESPA is definitely an outstanding experience of its own. Our therapists are extremely well trained and very professional. A small boat cruise on Lake Pichola to reach our Palace is indeed an incredible experience as it gives a brilliant insight to the history of the Mewar Dynasty and the Flora & Fauna of the Aravalli ranges. I must also add here that we have the largest room size in the luxury segment for most category of our rooms overlooking the pristine water of Pichola. Sheesh Mahal, our Indian Fine Dining Restaurant, perched on Lake Pichola under the stary skies is definitely a must do in our modern day Palace. Advance table reservations are always recommended as this is one of the most sought after dining destinations in Udaipur. We are committed to consistently providing warm, efficient and discrete service to our guests, so your appreciation and acknowledgement is our greatest reward! My team and I look forward to welcoming you back soon. Best regards, Rajesh Namby General Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a luglio 2019
Risposta di Rajesh Namby, il giorno 30 lug 2019
Dear Guest, Thanks a lot for choosing to stay with us and for taking out time to post your review on Expedia. Our credo is Athithi Devo Bhava, which literally translates as "Guest is God", and honestly, I am truly delighted to note that my TEAM, stood up to your expectations. We take pride in our TEAM and their ability to execute with humility and yet being professional. Our award winning ESPA is definitely an outstanding experience of its own. Our therapists are extremely well trained and very professional. A small boat cruise on Lake Pichola to reach our Palace is indeed an incredible experience as it gives a brilliant insight to the history of the Mewar Dynasty and the Flora & Fauna of the Aravalli ranges. I must also add here that we have the largest room size in the luxury segment for most category of our rooms overlooking the pristine water of Pichola. Sheesh Mahal, our Indian Fine Dining Restaurant, perched on Lake Pichola under the stary skies is definitely a must do in our modern day Palace. Advance table reservations are always recommended as this is one of the most sought after dining destinations in Udaipur. We are committed to consistently providing warm, efficient and discrete service to our guests, so your appreciation and acknowledgement is our greatest reward! My team and I look forward to welcoming you back soon. Best regards, Rajesh Namby General Manager

10/10 Eccellente

Madhu

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a luglio 2019
Risposta di Rajesh Namby, il giorno 22 lug 2019
Dear Guest, Thanks a lot for choosing to stay with us and for taking out time to post your review on Expedia. Our credo is Athithi Devo Bhava, which literally translates as "Guest is God", and honestly, I am truly delighted to note that my TEAM, stood up to your expectations. We take pride in our TEAM and their ability to execute with humility and yet being professional. Our award winning ESPA is definitely an outstanding experience of its own. Our therapists are extremely well trained and very professional. A small boat cruise on Lake Pichola to reach our Palace is indeed an incredible experience as it gives a brilliant insight to the history of the Mewar Dynasty and the Flora & Fauna of the Aravalli ranges. I must also add here that we have the largest room size in the luxury segment for most category of our rooms overlooking the pristine water of Pichola. Sheesh Mahal, our Indian Fine Dining Restaurant, perched on Lake Pichola under the stary skies is definitely a must do in our modern day Palace. Advance table reservations are always recommended as this is one of the most sought after dining destinations in Udaipur. We are committed to consistently providing warm, efficient and discrete service to our guests, so your appreciation and acknowledgement is our greatest reward! My team and I look forward to welcoming you back soon. Best regards, Rajesh Namby General Manager

10/10 Eccellente

TAHA

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a giugno 2019
Risposta di Rajesh, il giorno 11 lug 2019
Dear Guest, Thanks a lot for choosing to stay with us and for taking out time to post your review on Expedia Our credo is Athithi Devo Bhava, which literally translates as "Guest is God", and honestly, I am truly delighted to note that my TEAM, stood up to your expectations. We take pride in our TEAM and their ability to execute with humility and yet being professional. Our award winning ESPA is definitely an outstanding experience of its own. Our therapists are extremely well trained and very professional. A small boat cruise on Lake Pichola to reach our Palace is indeed an incredible experience as it gives a brilliant insight to the history of the Mewar Dynasty and the Flora & Fauna of the Aravalli ranges. I must also add here that we have the largest room size in the luxury segment for most category of our rooms overlooking the pristine water of Pichola. Sheesh Mahal, our Indian Fine Dining Restaurant, perched on Lake Pichola under the stary skies is definitely a must do in our modern day Palace. Advance table reservations are always recommended as this is one of the most sought after dining destinations in Udaipur. We are committed to consistently providing warm, efficient and discrete service to our guests, so your appreciation and acknowledgement is our greatest reward! My team and I look forward to welcoming you back soon. Best regards, Rajesh Namby General Manager