Hotel vicino a Ukrainian Institute Of Modern Art - Chicago

“Hotel molto bello in tutto, unico neo che la camera era rumorosissima a causa della macchina del condizionatore, non il nostro ma quello dell’hotel che era nella nostra camera.”

“I loved how clean the room was! There was a mini bar, including snacks that you could partake in for a small fee. My only gripe was no room service. If they had room service, it would be perfection!!!”

“Great hotel!”

“No dan desayuno”

“The staff lack training in hospitality, customer service, and consideration. The photos used are misleading. The property is under scaffolding. It doesn't matter how much cleaning is done, the kitchen, bathrooms, and common areas always feel gritty and sticky. This hostel is far from community-oriented with how the staff avoid greetings and acknowledgment. Most of the people who stay here also contribute to the discomfort and awkwardness.”

“This is the 4th time I've stayed at this hotel. It is always clean. The staff is courteous. And the bar has decently strong drinks. But the real draw for me and why I keep coming back is Steven. He works at the front desk. And each time I return and he is there, he greets me warmly as if we're old friends and I'm staying at his home. He makes the difference for me. Thanks Steven for your kindness and attention to detail!”

“Great location. Staff was friendly and very helpful.”

“This was my second stay at the Sono. I love everything about it. It is a great location with restaurants within walking distance. Free to park close to hotel. Comfortable beds. Very clean!! Management is both helpful and friendly! Breakfast had healthy options. I plan to stay again next time I’m in town.”

“Beautiful room. Well appointed. love the ambiance. Ashley Cartagena was very helpful with reservations!! Great location. Do not eat here, food is not good especially for the price. Rooftop bar view is cute but cocktails not great, I would skip them. There are dozens of cute coffee shops, bakeries, restaurants, bars & shops all steps away. would definitely stay here again.”

“Worth every penny”

“Great stay, very accommodating, allowed late check out”

“Stayed here many of times. Hands down worst experience. Towels were dirty upon arrival. They only provided 1 towel so had to call for more to be sent up. Missed our room for house cleaning until we had to ask and call down. Then on the last night (Sunday mind you) at 2 am our wall was vibrating from neighbor bumping music. Called security and security shows up to our door knocking instead of the person playing music. 😂 Lastly we had a lot of hidden charges that were not clearly defined when...

“Perfetto rapporto qualità prezzo”

“Hotel in ottima posizione a due passi da Michigan Av. Vicinissimo alla fermata degli autobus e circa 10 minuti a piedi dal River Walk. Struttura elegante, pulita, con camera molto ampia, dotata di un piccola cucina con frigo, tostapane e microonde. Bagno enorme con doppio lavabo e grande cabina doccia. La sala colazione (così come la reception) è al ventesimo piano ed è il vero fiore all'occhiello della struttura. Da qui si ha una visuale stupenda su Magnificent Mile e i grattacieli...

“La posizione é davvero fantastica, praticamente puoi facilmente raggiungere a piedi tutti i luoghi più importanti di Chicago. Ambiente molto cool che ti mette subito a tuo agio nella bella hall/bar, dove puoi trovare sempre un angolino comodo. Stanze stile moxy, letto (comodo) doccia (bella) e lavandino in stanza. Attenzione nessun armadio o cassetto. TV enorme. Per me unica nota stonata la policy per le pulizie stanza: mi sta bene che vengono fatte causa COVID solo su richiesta (sistema...