6/10 Soddisfacente
SHPENDI
Viaggio con la famiglia
11 ago 2025
Non mi è piaciuto: Personale e servizio
The resort as a whole has what you are looking for there especially for families. The food buffet is really good, the on site restaurant is good too. Olea.... Quiet, safe.... Beach is big, lots of chairs and umbrellas, good clean beach....
Areas of improvement:
1) could use lifeguards around the pool. Almost saw a 3 year old drown by the pool. Good to have someone walking around the pool area.
2) Better attention to detail. Resort has potential, service is hit or miss. Anyone touching food or making drinks should always have gloves on. You cant grab ice with bare hands and make a drink.
3) inconsistency with the service. One person gets a pina colada, i go in 5 minutes later and get something that is not a pina colada and the server laughs like i dont know what a pina colada looks like and tells me the drink is a pina colada. This happened way too many times. I got the sense that some of the servers didnt like Americans much or anyone speaking English.
All in all, there were too many situations where we had to follow up on missing items, essentials like shampoo running out things like that. Instead of housekeeping making sure its full I had to chase people down for that stuff.. The resort was not cheap , I paid top dollar to say here with my family and it wasn't up to par for the money I paid compared to other places ive been to around the world.
SHPENDI
Soggiorno di 6 notti ad agosto 2025
