Hotel di lusso a Ungasan

“The view is fantastic but customer service is not great.”

“l'hotel è una struttura davvero confortevole dotata di due ottimi ristoranti e due belle piscine. Inoltre c'è una spa e una bella palestra. La vista è stupenda e c'è anche un servizio navetta per Pandawa beach. Ottimo, consigliatissimo!”

“I believe Expedia should have properties update photos annually or every two years. Using photos from when something was first built is misleading. There was mold around the air conditioners in the room. One room had a rotted wood smell. Cigarette butt’s left in ashtrays in the rooms. Large cobweb and dead bugs in the shower. The toilet seat was black. The plugs in one bathroom were broke. They brought a dirty cobweb extension cord to my daughter to plug in a blow dryer. The property appeared...

“Kid staff but the hotel itself needs a complete renovation, very old, humidity in the room!”

“Curator Andhika and team did a fantastic job welcoming us; always with a warm smile and greeting. The ocean view from our room is simply breathtaking. Truly serene atmosphere for our relaxing stay. Would love to stay longer for next visit to explore more nearby cities.”

“貸切だけあって最高にサービスもよく当日のわがままに対しても柔軟に対応してもらいまた宿泊したいと思うヴィラでした。 不満な点をあげるとしたら各部屋の鍵をカードキーにしたらスムーズなのと、広いヴィラなのでWi-Fiもあと2つぐらい追加してるとすごく快適です。 また来た時は更に最高のサービスでおもてなししてくれることを楽しみにしています。”

“We would definitely stay here again, very private and secluded villas. You’ll need a taxi to explore the area but usually no more than $10-15 per trip. Staff are very friendly and helpful.”