Hotel con piscina a University Heights

“Room was clean. Staff was nice. ”

“The stay was awesome. I want to mention that There is a gentlemen by the name of Gagan. He was the receptionist and very rude when I was trying to get help with an issue online. I specified that my agent from Expedia was trying to call. The agent called 3 times and no answer. So I went to the front desk to bring this to his attention and he laughed in my face and said “do you see anyone on the phone, do you see the phone ringing??” After that I spoke with the very nice manager. Her name is...

“Front desk staff was very thorough and helpful.”

“0”

“Clean room, comfy beds, friendly staff, everything you need to feel like home away from home. ”

“The room was so nice and the staff was so nice. Especially Zoe at the front desk. She was very personable and she helped make the trip pleasant. I also want to thank the kind people at the snack center. This was our first time at this hotel and they explained everything perfect. The snack appetizer is misleading. It was like a dinner, at least it was for me. I hope to visit your hotels soon and I know it will be a great stay. Thank you.”

“It's a very old historical building so it was unique and had charm. We had one room upstairs and one in the pet wing since we had our dog. The room in pet wing wasn't as nice, and you could hear everytime some open or closed the doors so our dog barked alot, but its a great location if you plan to go to the Cuyahoga Valley national park. There are also plenty of places you can walk to including a really cute coffee shop. The rooms were very clean, just the bathrooms are very small. This is a...

“Cleanliness and friendly staff. ”