Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 369 su 532 recensioni" "
10 - Eccellente
369
Valutazione di 8 - Buono. 87 su 532 recensioni" "
8 - Buono
87
Valutazione di 6 - Soddisfacente. 30 su 532 recensioni" "
6 - Soddisfacente
30
Valutazione di 4 - Scarso. 21 su 532 recensioni" "
4 - Scarso
21
Valutazione di 2 - Terribile. 25 su 532 recensioni" "
2 - Terribile
25
9,0/10
Pulizia
9,0/10
Personale e servizio
8,8/10
Servizi
9,0/10
Condizioni e dotazioni della struttura
8,8/10
Ecosostenibilità
Recensioni
10/10 Eccellente
Noemi
Viaggio con famiglia e bambini piccoli
28 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean and updated
Noemi
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager , il giorno 29 apr 2024
Dear Barbra Noemi,Thank you for completing the survey regarding your recent stay at our property and for your wonderful high ratings on this review and your recognition of our property. We are honored by your recognition by our wonderful customer service from our whole team. We are glad to provide you with warm smiles from our whole team & are delighted to furnish you with a great experience to accommodate your lodging needs any way we can at SureStay from everyone in our SureStay family. Your business and interest are very important to us and we value your feedback & your stay with us and are happy to give you a mountain view and complimentary breakfast.Thank you for being a valued customer and for making us your hotel of choice.We glad to come to work because of customers like you! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.We look forward to accommodating your next stay and we appreciate your time and efforts in consideration of our property long term. Have an absolutely amazing weekend and a lovely day please!Kindest Regards,Raquel SchindzielorzGeneral Manager & Director of SalesSureStay Plus by Best Western Upland CA
10/10 Eccellente
Brandon
Viaggio di coppia
27 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Was nice
Brandon
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager , il giorno 29 apr 2024
Dear Brandon,Thank you for completing the survey regarding your recent stay at our property and for your wonderful high ratings on this review and your recognition of our property. We are honored by your recognition by our wonderful customer service from our whole team. We are glad to provide you with warm smiles from our whole team & are delighted to furnish you with a great experience to accommodate your lodging needs any way we can at SureStay from everyone in our SureStay family. Your business and interest are very important to us and we value your feedback & your stay with us and are happy to give you a mountain view and complimentary breakfast.Thank you for being a valued customer and for making us your hotel of choice.We glad to come to work because of customers like you! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.We look forward to accommodating your next stay and we appreciate your time and efforts in consideration of our property long term. Have an absolutely amazing weekend and a lovely day please!Kindest Regards,Raquel SchindzielorzGeneral Manager & Director of SalesSureStay Plus by Best Western Upland CA
8/10 Buono
Russell
23 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Russell
Soggiorno di 1 notte ad aprile 2024
6/10 Soddisfacente
Dya
22 apr 2024
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio e servizi
I stayed for one day and there was no hand soap. I ordered it several times and left and never got the soap. I used body wash
Dya
Soggiorno di 1 notte ad aprile 2024
10/10 Eccellente
Gang
Viaggio con la famiglia
16 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The buildings have two floors. No elevator and an open air corridor. So it gives a “motel” kind of feeling. The front desk did tell me there’s no elevator and asked me if I prefer 1st or 2nd floor. The staff is courteous, the room is clean with microwave and fridge. We got free bottled water too. The wall is not sick so we can hear a bit noise from neighbors. Overall good price with simple continental breakfast included for a stay close to airport and colleges we are visiting.
Gang
Soggiorno di 3 notti ad aprile 2024
Risposta di General Manager, il giorno 17 apr 2024
Dear Gang,Thank you for completing the survey regarding your recent stay at our property and for your wonderful high ratings on this review and your kind words about our courteous staff, nice breakfast and clean rooms.We are delighted to furnish you with a great experience to accommodate your lodging needs any way we can at SureStay.On behalf of my team I would like to sincerely apologize for this and we are working hard to make implementations to fix this concern.Your business and interest are very important to us and we value your feedback & your stay with us and are happy to give you a mountain view and complimentary breakfast.We are honored to be your hotel of choice and are glad to come to work because of customers like you!By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.We look forward to accommodating your next stay and we appreciate your time and effort.We hope you will come back and see us again soon.Thank you again for your time and consideration.Have a lovely day.Kindest Regards,Raquel SchindzielorzGeneral Manager & Director of SalesSureStay Plus by Best Western Upland CA
10/10 Eccellente
Berenice
14 apr 2024
Mi è piaciuto: Pulizia
Berenice
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 15 apr 2024
Dear Berenice,Thank you for completing the survey regarding your recent stay at our property and for your wonderful high ratings on this review.We are glad to provide you with great service, security gates, complimentary breakfast, clean rooms and a mountain view.We are glad to provide you with a great experience to accommodate your lodging needs any way we can at SureStay & we love that you love our team commitment.Your business and interest are very important to us and we value your feedback & your stay with us.We are honored to be your hotel of choice and are glad to come to work because of customers like you!By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.We look forward to accommodating your next stay and we appreciate your time and effort.We hope you will come back and see us again soon.Thank you again for your your time and consideration.Have a lovely day.Kindest Regards,Raquel SchindzielorzGeneral Manager & Director of SalesSureStay Plus by Best Western Upland CA
10/10 Eccellente
Clare
12 apr 2024
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Wonderful rooms, nice A/C,the bathroom/shower are fabulous.
Clare
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager , il giorno 14 apr 2024
Dear Clare,Thank you for completing the survey regarding your recent stay at our property and for your wonderful high ratings on this review and your benevolent words about our rooms, A/C, bathroom and shower.We are glad to provide you with great service, security gates, complimentary breakfast, clean rooms and a mountain view.We are glad to provide you with a great experience to accommodate your lodging needs any way we can at SureStay & we love that you love our team commitment.Your business and interest are very important to us and we value your feedback & your stay with us.We are honored to be your hotel of choice and are glad to come to work because of customers like you!By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.We look forward to accommodating your next stay and we appreciate your time and effort.We hope you will come back and see us again soon.Thank you again for your your time and consideration.Have a lovely day.Kindest Regards,Raquel SchindzielorzGeneral Manager & Director of SalesSureStay Plus by Best Western Upland CA
10/10 Eccellente
Nancy Viridiana
Viaggio con la famiglia
12 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Todo excelente
Nancy Viridiana
Soggiorno di 5 notti ad aprile 2024
Risposta di General Manager , il giorno 12 apr 2024
Dear Nancy ViridianaThank you for completing the survey regarding your recent stay at our property and for your wonderful high ratings on this review. We are appreciate your benevolent words about excellence. We are glad to provide you with great service, security gates, great complimentary breakfast, clean rooms and a mountain view.We are glad to provide you with a great experience to accommodate your lodging needs any way we can at SureStay & we love that you love our team commitment.Your business and interest are very important to us and we value your feedback & your stay with us.We are honored to be your hotel of choice and are glad to come to work because of customers like you!By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.We look forward to accommodating your next stay and we appreciate your time and effort.We hope you will come back and see us again soon.Thank you again for your your time and consideration.Have a lovely day.Kindest Regards,Raquel SchindzielorzGeneral Manager & Director of SalesSureStay Plus by Best Western Upland CA
10/10 Eccellente
Osvaldo
Viaggio con la famiglia
7 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Awesome property always stay here when in town
Osvaldo
Soggiorno di 2 notti ad aprile 2024
Risposta di General Manager, il giorno 8 apr 2024
Dear Osvaldo,Thank you for completing the survey regarding your recent stay at our property and for your wonderful high ratings on this review. Thank you for being a valued customer and for your benevolent words about our property.We are glad to provide you with great service, security gates, complimentary breakfast, clean rooms and a mountain view.We are glad to provide you with a great experience to accommodate your lodging needs any way we can at SureStay & we love that you love our team commitment.Your business and interest are very important to us and we value your feedback & your stay with us.We are honored to be your hotel of choice and are glad to come to work because of customers like you!By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.We look forward to accommodating your next stay and we appreciate your time and effort.We hope you will come back and see us again soon.Thank you again for your your time and consideration.Have a lovely day.Kindest Regards,Raquel SchindzielorzGeneral Manager & Director of SalesSureStay Plus by Best Western Upland CA
10/10 Eccellente
William
3 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great value and quality.
William
Soggiorno di 2 notti ad aprile 2024
Risposta di General Manager, il giorno 5 apr 2024
Dear William,Thank you for completing the survey regarding your recent stay at our property and for your wonderful high ratings on this review and kind words regarding our value and quality.We are glad to provide you with great service, security gates, complimentary breakfast, clean rooms and a mountain view.We are glad to provide you with a great experience to accommodate your lodging needs any way we can at SureStay & we love that you love our team commitment.Your business and interest are very important to us and we value your feedback & your stay with us.We are honored to be your hotel of choice and are glad to come to work because of customers like you!By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.We look forward to accommodating your next stay and we appreciate your time and effort.We hope you will come back and see us again soon.Thank you again for your your time and consideration.Have a lovely day.Kindest Regards,Raquel SchindzielorzGeneral Manager & Director of SalesSureStay Plus by Best Western Upland CA
10/10 Eccellente
Peter, Barstow
Viaggio di lavoro
29 mar 2024
Located in the inland empire, close to several attractions and interests in So. Cal.
Really nice accommodations
Peter
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 29 mar 2024
Dear Peter,Thank you for completing the survey regarding your recent stay at our property and for your wonderful high ratings on this review and your lovely sentiments about our accommodations.We are glad to provide you with great service, security gates, complimentary breakfast, clean rooms and a mountain view. We are glad to provide you with a great experience to accommodate your lodging needs any way we can at SureStay & we love that you love our team commitment.Your business and interest are very important to us and we value your feedback & your stay with us.We are honored to be your hotel of choice and are glad to come to work because of customers like you!By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.We look forward to accommodating your next stay and we appreciate your time and effort.We hope you will come back and see us again soon.Thank you again for your your time and consideration.Have a lovely day.Kindest Regards,Raquel SchindzielorzGeneral Manager & Director of SalesSureStay Plus by Best Western Upland CA
10/10 Eccellente
Brian
28 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Rooms are a good size also Nice and Clean.
Brian
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 29 mar 2024
Dear Brian,Thank you for completing the survey regarding your recent stay at our property and for your wonderful high ratings on this review.We are glad to provide you with great service, security gates, complimentary breakfast, clean rooms and a mountain view. We are glad to provide you with a great experience to accommodate your lodging needs any way we can at SureStay & we love that you love our team commitment.Your business and interest are very important to us and we value your feedback & your stay with us.We are honored to be your hotel of choice and are glad to come to work because of customers like you!By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.We look forward to accommodating your next stay and we appreciate your time and effort.We hope you will come back and see us again soon.Thank you again for your your time and consideration.Have a lovely day.Kindest Regards,Raquel SchindzielorzGeneral Manager & Director of SalesSureStay Plus by Best Western Upland CA
10/10 Eccellente
William
25 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Secure and clean
William
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 25 mar 2024
Dear William,Thank you for your lovely review and the mention of the security and cleanliness of our property! It is because of great customers like you we love to come to work.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve,you are helping us deliver a superior experience for you and other guests in the future.We appreciate your time, consideration and for choosing us as your hotel of choice and hope you will come back and see us again soon. We are honored to be your hotel of choice.Have an amazing weekend!Kindest Regards,Raquel SchindzielorzGeneral ManagerSureStay Plus By Best Western Upland Ontario North
10/10 Eccellente
Kimberley, San Diego
Viaggio di gruppo
25 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Simple & clean
Kimberley
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 25 mar 2024
Dear Kimberley,Thank you for this lovely review and mention of our simple clean and lovely facility. It is because of great customers like you we love to come to work.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve,you are helping us deliver a superior experience for you and other guests in the future.We appreciate your time, consideration and for choosing us as your hotel of choice and hope you will come back and see us again soon.Have an amazing weekend!Kindest Regards,Raquel SchindzielorzGeneral ManagerSureStay Plus By Best Western Upland Ontario North
10/10 Eccellente
Susan
Viaggio con la famiglia
22 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I was greeted by friendly staff and the hospitality at breakfast was fantastic. I really enjoyed the Pub that is connected too. Juan and his family are friendly and the food and drinks were great too.
I will stay here again when in town
Susan
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 22 mar 2024
Dear Susan,Thank you for completing the survey regarding your recent stay at our property and for your wonderful high ratings on this review.Thank you for clarifying the exceptional staff members at our in-house restaurant in our hotel. I will reach out to them personally.We are glad to provide you with great service, security gates, complimentary breakfast, clean rooms and a mountain view.We are glad to provide you with a great experience to accommodate your lodging needs any way we can at SureStay & we love that you love our team commitment.Your business and interest are very important to us and we value your feedback & your stay with us.We are honored to be your hotel of choice and are glad to come to work because of customers like you!By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.We look forward to accommodating your next stay and we appreciate your time and effort.We hope you will come back and see us again soon.Thank you again for your your time and consideration.Have a lovely day.Kindest Regards,Raquel SchindzielorzGeneral Manager & Director of SalesSureStay Plus by Best Western Upland CA
8/10 Buono
James
22 mar 2024
James
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager , il giorno 14 apr 2024
Dear James,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back soon so you can give us another chance to provide you with great service.Have an amazing day.
8/10 Buono
Michael
Viaggio di lavoro
21 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Felt very safe nice neighborhood. Walmart is close by plenty of places to eat in walking distance. Plus they have a pizza diner the hotel that you can go to. It was easy to check in and check out.
Michael
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 25 mar 2024
Dear Michael,Thank you for your lovely review and for your benevolent words about our safe and secure area, the location of the property and our in house restaurant. It is because of great customers like you we love to come to work.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve,you are helping us deliver a superior experience for you and other guests in the future.We will make maintenance and and breakfast implementations to accommodate your concerns.We appreciate your time, consideration and for choosing us as your hotel of choice and hope you will come back and see us again soon.Have an amazing weekend!Kindest Regards,Raquel SchindzielorzGeneral ManagerSureStay Plus By Best Western Upland Ontario North
10/10 Eccellente
Rachel
Viaggio di coppia, Viaggio di lavoro
18 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was friendly, room was clean but we found packages of food(open&unopened) in the drawers. Other than that it was a great stay.
Rachel
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 25 mar 2024
Dear Rachel,Thank you for completing the survey regarding your recent stay at our property.Thank you for your benevolent words about our staff and customer service! It is because of great customers like you we love to come to work.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve,you are helping us deliver a superior experience for you and other guests in the future.We will make maintenance and housekeeping implementations to double up on checking the drawers to accommodate your concerns.We appreciate your time, consideration and for choosing us as your hotel of choice and hope you will come back and see us again soon.Have an amazing weekend!Kindest Regards,Raquel SchindzielorzGeneral ManagerSureStay Plus By Best Western Upland Ontario North
10/10 Eccellente
Vanessa
17 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Vanessa
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager , il giorno 19 mar 2024
Dear Vanessa,Thank you for completing this review regarding your recent stay at our property.We are glad to provide you with great service, security gates, complimentary breakfast, clean rooms and a mountain view.We are glad to provide you with a great experience to accommodate your lodging needs any way we can at SureStay.Your business and interest are very important to us and we value your feedback & your stay with us.We are honored to be your hotel of choice and are glad to come to work because of customers like you!By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.We look forward to accommodating your next stay and we appreciate your time and effort.We hope you will come back and see us again soon.Thank you again for your your time and consideration.Have a lovely day.Kindest Regards,Raquel SchindzielorzGeneral Manager & Director of SalesSureStay Plus by Best Western Upland CA
8/10 Buono
Matthew
14 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Matthew
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 19 mar 2024
Dear Matthew,Thank you for completing this review regarding your recent stay at our property.We are glad to provide you with great service, security gates, complimentary breakfast, clean rooms and a mountain view.We are glad to provide you with a great experience to accommodate your lodging needs any way we can at SureStay.Your business and interest are very important to us and we value your feedback & your stay with us.By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.We look forward to accommodating your next stay and we appreciate your time and effort.We hope you will come back and see us again soon.Thank you again for your your time and consideration.Have a lovely day.Kindest Regards,Raquel SchindzielorzGeneral Manager & Director of SalesSureStay Plus by Best Western Upland CA
10/10 Eccellente
Destiny
14 mar 2024
Destiny
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager , il giorno 19 mar 2024
Dear Destiny,Thank you for completing this review regarding your recent stay at our property.We are glad to provide you with great service, security gates, complimentary breakfast, clean rooms and a mountain view.We are glad to provide you with a great experience to accommodate your lodging needs any way we can at SureStay.Your business and interest are very important to us and we value your feedback & your stay with us.We are honored to be your hotel of choice and are glad to come to work because of customers like you!By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.We look forward to accommodating your next stay and we appreciate your time and effort.We hope you will come back and see us again soon.Thank you again for your your time and consideration.Have a lovely day.Kindest Regards,Raquel SchindzielorzGeneral Manager & Director of SalesSureStay Plus by Best Western Upland CA
8/10 Buono
LaDonna, Las Vegas
13 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Free parking.
LaDonna
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 19 mar 2024
Dear LaDonna,Thank you for completing this review regarding your recent stay at our property.We are glad to provide you with free parking, great service, security gates, complimentary breakfast, clean rooms and a mountain view.We are glad to provide you with a great experience to accommodate your lodging needs any way we can at SureStay.Your business and interest are very important to us and we value your feedback & your stay with us.By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.We look forward to accommodating your next stay and we appreciate your time and effort.We hope you will come back and see us again soon.Thank you again for your your time and consideration.Have a lovely day.Kindest Regards,Raquel SchindzielorzGeneral Manager & Director of SalesSureStay Plus by Best Western Upland CA
8/10 Buono
iñaki
Viaggio con la famiglia
11 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi
Remodeled rooms, property style like a motel
iñaki
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 12 mar 2024
Dear Valued Customer,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. We are glad to provide you with great service, new and freshly remodeled rooms and a mountain view.Thank you for your time and understanding.Sincerely,General ManagerSureStay Plus By Best Western Upland Ontario North
2/10 Terribile
Mary Ann
11 mar 2024
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Mary Ann
Soggiorno di 1 notte a marzo 2024
10/10 Eccellente
Tobias
Viaggio con la famiglia
11 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very modern and clean! Great staff and nice pizzeria inside
Tobias
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 12 mar 2024
Dear Tobias,Thank you for completing the survey regarding your recent stay at our property and for your interest in our business. Thank you so much for your benevolent words about our great staff, the pizzeria and our clean rooms!We are glad to provide you with great service, security gates, complimentary breakfast, clean rooms and a mountain view.We are glad to provide you with a great experience to accommodate your lodging needs any way we can at SureStay.Your business is very important to us and we value your feedback & your stay with us. We are honored to be your hotel of choice and are glad to come to work because of customers like you!By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.We look forward to accommodating your next stay and we appreciate your time and effort.We hope you will come back and see us again soon.Thank you again for your your time and consideration.Have a lovely day.Kindest Regards,Raquel SchindzielorzGeneral Manager & Director of SalesSureStay Plus by Best Western Upland CA
10/10 Eccellente
Lynni
9 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Lynni
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 12 mar 2024
Dear Lynni,Thank you for completing the survey regarding your recent stay at our property and for your interest in our business.We are glad to provide you with great service, security gates, complimentary breakfast, clean rooms and a mountain view.We are glad to provide you with a great experience to accommodate your lodging needs any way we can at SureStay.Your business is very important to us and we value your feedback & your stay with us. We are honored to be your hotel of choice and are glad to come to work because of customers like you!By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.We look forward to accommodating your next stay and we appreciate your time and effort.We hope you will come back and see us again soon.Thank you again for your your time and consideration.Have a lovely day.Kindest Regards,Raquel SchindzielorzGeneral Manager & Director of SalesSureStay Plus by Best Western Upland CA
10/10 Eccellente
Alex
4 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Clean n comfortable
Alex
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 6 mar 2024
Dear Alex, Thank you for completing this wonderful review regarding your recent stay at our property. We are so glad our friendly staff could provide you with superior customer service and clean, comfortable rooms. It is because of wonderful customers like you that our whole team love to come to work! We are honored to be your hotel of choice and are glad to provide you with superior service & accommodate your lodging needs any way we can at SureStay. Your business is very important to us and we value your feedback. We look forward to accommodating your next stay and we appreciate your time and effort. We hope you will come back and see us again soon. Thank you again for your your time and consideration. Have an amazing day. Kindest Regards, Raquel Schindzielorz General Manager & Director of Sales SureStay Plus by Best Western
10/10 Eccellente
Martina Joya
2 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Everything was excellent!
Martina Joya
Soggiorno di 2 notti a febbraio 2024
Risposta di General Manager, il giorno 4 mar 2024
Dear Martina,Thank you for completing the survey regarding your recent stay at our property. Thank you for your benevolent words about our staff!We are so glad our friendly staff could provide you with superior customer service with warm and friendly smiles and clean rooms.It is because of wonderful customers like you that our whole team love to come to work and make you feel at home!We are glad to provide you with great complimentary breakfast with great variety and a mountain view.We are glad to provide you with a great experience to accommodate your lodging needs any way we can at SureStay.Your business is very important to us and we value your feedback. We are honored to be your hotel of choice.By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.We look forward to accommodating your next stay and we appreciate your time and effort.We hope you will come back and see us again soon.Thank you again for your your time and consideration.Have a lovely day.Kindest Regards,Raquel SchindzielorzGeneral Manager & Director of SalesSureStay Plus by Best Western Upland CA
10/10 Eccellente
Thom
Viaggio di coppia, Viaggio di lavoro
27 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nicevplace snd very nice staff.
Thom
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 27 feb 2024
Dear Valued Customer,Thank you for completing the survey regarding your recent stay at our property.We appreciate your benevolent words about our friendly staff and it is because of wonderful customers like you that our whole team love to come to work!We are honored to be your hotel of choice and are glad to provide you with superior service and accommodate your lodging needs any way we can at SureStay.By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.We look forward to accommodating your next stay and we appreciate your time and effort.We are so glad our kind staff could provide you with superior customer service with free, hot breakfast and a mountain view.We hope you will come back and see us again soon.Thank you again for your your time and consideration.Have a lovely day.Kindest Regards,Raquel SchindzielorzGeneral Manager & Director of SalesSureStay Plus by Best Western
10/10 Eccellente
Hillary
23 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Hillary
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 24 feb 2024
Dear Hillary,Thank you for completing the survey regarding your recent stay at our property.We are so glad our friendly staff could provide you with superior customer service with free, hot breakfast and a mountain view.It is because of wonderful customers like you that our whole team love to come to work!We are honored to be your hotel of choice and are glad to provide you with superior service and accommodate your lodging needs any way we can at SureStay.Your business is very important to us and any feedback you would like to provide is valued and helps us deliver a superior experience for you and other guests in the future.We look forward to accommodating your next stay and we appreciate your time and effort.We hope you will come back and see us again soon.Thank you again for your your time and consideration.Have a lovely day.Kindest Regards,Raquel SchindzielorzGeneral Manager & Director of SalesSureStay Plus by Best Western
4/10 Scarso
Sultan, Stockton
20 feb 2024
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Sultan
Soggiorno di 1 notte a dicembre 2023
10/10 Eccellente
Natalie
19 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I liked the parking. Cars were protected
Natalie
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager , il giorno 19 feb 2024
Dear Natalie,Thank you for completing the survey regarding your recent stay at our property. We are honored to be your hotel of choice.We are so glad our friendly staff could provide you with superior customer service with warm, friendly smiles and extra security for parking/cars.We are glad to provide you with great complimentary breakfast with great variety and a mountain view as well. It is because of wonderful customers like you that our whole team love to come to work!We are honored to be your hotel of choice and are glad to provide you with superior service and accommodate your lodging needs any way we can at SureStay.Your business is very important to us and we value your feedback.By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.We look forward to accommodating your next stay and we appreciate your time and effort.We hope you will come back and see us again soon.Thank you again for your your time and consideration.Have a lovely day.Kindest Regards,Raquel SchindzielorzGeneral Manager & Director of SalesSureStay Plus by Best Western
6/10 Soddisfacente
Adolfo
Viaggio di coppia
18 feb 2024
Non mi è piaciuto: Pulizia
They did not hold to the room i booked. I reserved a suite with a king bed, instead i was given a room with 2 queen beds. Also the property was dirty, the trash cans were literally overflowing with trash.
Adolfo
Soggiorno di 1 notte a febbraio 2024
6/10 Soddisfacente
John
18 feb 2024
Mi è piaciuto: Pulizia
Check in was not the smoothest. Arrived at 5:30 and they didn’t know if our room was ready or if the room type (suite) I reserved was even available. They had to walk to the room and do a physical inspection. The room we got didn’t have the bed option we reserved and the room had a bleach smell.
John
Soggiorno di 1 notte a febbraio 2024
10/10 Eccellente
Jubing
Viaggio con la famiglia
18 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Newly remodeled. Breakfast is pretty good. Gated community is safe
Jubing
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager , il giorno 19 feb 2024
Dear Jubing,Thank you for completing the survey regarding your recent stay at our property. We are honored to be your hotel of choice.We are so glad our friendly staff could provide you with superior customer service with warm and friendly smiles.We appreciate your benevolent words about our new remodel, security features and breakfast. We are glad to provide you with great complimentary breakfast with great variety and a mountain view.It is because of wonderful customers like you that our whole team love to come to work!We are honored to be your hotel of choice and are glad to provide you with superior service and accommodate your lodging needs any way we can at SureStay.Your business is very important to us and we value your feedback.By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.We look forward to accommodating your next stay and we appreciate your time and effort.We hope you will come back and see us again soon.Thank you again for your your time and consideration.Have a lovely day.Kindest Regards,Raquel SchindzielorzGeneral Manager & Director of SalesSureStay Plus by Best Western
2/10 Terribile
Alexandria
Viaggio di coppia
18 feb 2024
Mi è piaciuto: Personale e servizio
There were 2 cockroaches in the bathroom.
Alexandria
10/10 Eccellente
Mary Lou
Viaggio di coppia
13 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Like the gated entry
Mary Lou
Soggiorno di 2 notti a febbraio 2024
Risposta di General Manager, il giorno 13 feb 2024
Dear Mary Lou,Thank you for completing the survey regarding your recent stay at our property. We are honored to be your hotel of choice.We are so glad our friendly staff could provide you with superior customer service with warm and friendly smiles and provide you with extra security with our gated entry.We are glad to provide you with great complimentary breakfast with great variety and a mountain view in our great value rate.It is because of wonderful customers like you that our whole team love to come to work!We are honored to be your hotel of choice and are glad to provide you with superior service and accommodate your lodging needs any way we can at SureStay. Your business is very important to us and we value your feedback.By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We look forward to accommodating your next stay and we appreciate your time and effort. Have an amazing day! We hope you will come back and see us again soon.Thank you again for your your time and consideration.Have a lovely day.Kindest Regards,Raquel SchindzielorzGeneral Manager & Director of SalesSureStay Plus by Best Western Upland CA.
10/10 Eccellente
Saleh
4 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice, cool, quiet, safe
Saleh
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 4 feb 2024
Dear Saleh,Thank you for completing the survey regarding your recent stay at our property. We are so glad our friendly staff could provide you with superior customer service with warm and friendly smiles with a quiet and peaceful place to sleep!We are glad to provide you with great complimentary breakfast with great variety and a mountain view. It is because of wonderful customers like you that our whole team love to come to work!We are honored to be your hotel of choice and are glad to provide you with superior service and accommodate your lodging needs any way we can at SureStay.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.We look forward to accommodating your next stay and we appreciate your time and effort.Thank you for helping us to deliver a superior experience for you & others in the future.We hope you will come back and see us again soon.Thank you again for your your time and consideration.Have a lovely day.Kindest Regards,Raquel SchindzielorzGeneral Manager & Director of SalesSureStay Plus by Best Western Upland CA.
10/10 Eccellente
Patricia
Viaggio con la famiglia
31 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Best ever
Excellent hotel - Price was very good - staff very helpful- I will absolutely stay here again
Patricia
Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager, il giorno 1 feb 2024
Dear Patricia,Thank you for completing the survey regarding your recent stay at our property and for your amazing words regarding the hotel, our value (price) and our staff. We are so glad our friendly staff could provide you with superior customer service with warm and friendly smiles.We are glad to provide you with great complimentary breakfast with great variety and a mountain view. It is because of wonderful customers like you that our whole team love to come to work! We are honored to be your hotel of choice and are glad to provide you with superior service and accommodate your lodging needs any way we can at SureStay.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.We look forward to accommodating your next stay and we appreciate your time and effort.Thank you for helping us to deliver a superior experience for you & others in the future.We hope you will come back and see us again soon.Thank you again for your your time and consideration.Have a lovely day.Kindest Regards,Raquel SchindzielorzGeneral Manager & Director of SalesSureStay Plus by Best Western Upland CA.
10/10 Eccellente
Timothy
Viaggio con la famiglia
30 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hidden Gem
This hotel was superb! It was clean, close to shopping, and for a great price. I almost didn’t want to write this review so we could keep this place to ourselves.
Timothy
Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager, il giorno 1 feb 2024
Dear Timothy,Thank you for completing the survey regarding your recent stay at our property and for your kinds words about our hotel, clean rooms & facilities and location as well as value! We are so glad our friendly staff could provide you with superior customer service with warm and friendly smiles.We are glad to provide you with great complimentary breakfast with great variety and a mountain view. It is because of wonderful customers like you that our whole team love to come to work! We are honored to be your hotel of choice and are glad to provide you with superior service and accommodate your lodging needs any way we can at SureStay.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.We look forward to accommodating your next stay and we appreciate your time and effort.Thank you for helping us to deliver a superior experience for you & others in the future.We hope you will come back and see us again soon.Thank you again for your your time and consideration.Have a lovely day.Kindest Regards,Raquel SchindzielorzGeneral Manager & Director of SalesSureStay Plus by Best Western Upland CA.
10/10 Eccellente
Kathryn
Viaggio di coppia, Viaggio con la famiglia
29 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was awesome and everything was amazing
Kathryn
Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager, il giorno 1 feb 2024
Dear KatherynThank you for completing the survey regarding your recent stay at our property. We are so glad our friendly staff could provide you with superior customer service with warm and friendly smiles. We appreciate your benevolent words regarding our staff and are very grateful! We are glad to provide you with great complimentary breakfast with great variety and a mountain view. It is because of wonderful customers like you that our whole team love to come to work! We are honored to be your hotel of choice and are glad to provide you with superior service and accommodate your lodging needs any way we can at SureStay.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.We look forward to accommodating your next stay and we appreciate your time and effort.Thank you for helping us to deliver a superior experience for you & others in the future.We hope you will come back and see us again soon.Thank you again for your your time and consideration.Have a lovely day.Kindest Regards,Raquel SchindzielorzGeneral Manager & Director of SalesSureStay Plus by Best Western Upland CA.
10/10 Eccellente
Jaime
Viaggio di lavoro
21 gen 2024
Mi è piaciuto: Personale e servizio e comfort della camera
This hotel better retrained their staff on cleaning properly.
Jaime
Soggiorno di 2 notti a gennaio 2024
Risposta di General Manager , il giorno 21 gen 2024
Dear JaimeWe are so glad our friendly staff could provide you with superior customer service with warm and friendly smiles and clean rooms.We are glad to provide you with great value, complimentary breakfast with great variety , clean & comfortable facilities and a mountain view.Thank you for being a valued customer & for a lovely review and are honored to be your hotel of choice.We are glad to provide you with superior service for a great value at SureStay.We look forward to accommodating your next stay and we appreciate your time and effort.Thank you for helping us to deliver a superior experience for you & others in the future.We hope you will come back and see us again soon.Thank you again for your your time and consideration.Have a lovely day.Kindest Regards,Raquel SchindzielorzGeneral Manager & Director of Sales SureStay Plus by Best Western Upland CA
6/10 Soddisfacente
Jaylan
16 gen 2024
Jaylan
Soggiorno di 1 notte a gennaio 2024
10/10 Eccellente
Kenneth
Viaggio con la famiglia
16 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great Stay
Very clean and close to the Ontario airport
Kenneth
Soggiorno di 2 notti a gennaio 2024
Risposta di General Manager, il giorno 16 gen 2024
Dear Kenneth,We are so glad our friendly staff could provide you with superior customer service with warm and friendly smiles and clean rooms.We are glad to provide you with great value, complimentary breakfast with great variety , clean & comfortable facilities and a mountain view.It is because of wonderful customers like you that our whole team love to come to work.Thank you for being a valued customer & for a lovely review and are honored to be your hotel of choice.We are glad to provide you with superior service for a great value at SureStay.We look forward to accommodating your next stay and we appreciate your time and effort.Thank you for helping us to deliver a superior experience for you & others in the future.We hope you will come back and see us again soon.Thank you again for your your time and consideration.Have a lovely day.Kindest Regards,Raquel SchindzielorzGeneral Manager & Director of Sales SureStay Plus by Best Western Upland CA
10/10 Eccellente
Javier
15 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The best place to stay!!
Javier
Soggiorno di 2 notti a gennaio 2024
Risposta di General Manager, il giorno 15 gen 2024
Dear Javier,We are so glad our friendly staff could provide you with superior customer service with warm and friendly smiles and clean rooms.We are glad to provide you with great value, complimentary breakfast with great variety, clean & comfortable facilities and a mountain view.It is because of wonderful customers like you that our whole team love to come to work.Thank you for being a valued customer & for a lovely review and are honored to be your hotel of choice.We are glad to provide you with superior service for a great value at SureStay.We look forward to accommodating your next stay and we appreciate your time and effort.Thank you for helping us to deliver a superior experience for you & others in the future.We hope you will come back and see us again soon.Thank you again for your your time and consideration.Have a lovely day.Kindest Regards,Raquel SchindzielorzGeneral Manager & Director of Sales SureStay Plus by Best Western Upland CA
10/10 Eccellente
Jesse
Viaggio con la famiglia
15 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
.
Jesse
Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager, il giorno 15 gen 2024
Dear Jesse,Thank you for your review and your business, we are grateful to be your hotel of choice.At SureStay we strive for superior customer service for everyone who stays with us.Your business is very important to us and we value your feedback.By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.We hope you will come back and see us again soon.We look forward to accommodating your next stay.Have an amazing day!Kindest Regards,General ManagerSureStay Plus By Best Western Upland Ontario North
8/10 Buono
Ted
Viaggio con la famiglia
14 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Really good facility across the board. I didn’t take advantage of the breakfast in the morning, really only slept in the room and left so not much more detail can be given.
Ted
Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager, il giorno 15 gen 2024
Dear Ted,Thank you for completing this review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you for your kinds words, time and consideration.We look forward to accommodating our lodging needs in the future. Have an amazing day!Sincerely,General ManagerSureStay Plus By Best Western Upland Ontario North
10/10 Eccellente
maria
14 gen 2024
maria
Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager, il giorno 4 feb 2024
Dear Maria,Thank you for completing this review regarding your recent stay at our property. We are so glad our friendly staff could provide you with superior customer service with warm and friendly smiles.We are glad to provide you with great complimentary breakfast with great variety and a mountain view. It is because of wonderful customers like you that our whole team love to come to work!We are honored to be your hotel of choice and are glad to provide you with superior service and accommodate your lodging needs any way we can at SureStay.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.We look forward to accommodating your next stay and we appreciate your time and effort.Thank you for helping us to deliver a superior experience for you & others in the future.We hope you will come back and see us again soon.Thank you again for your your time and consideration.Have a lovely day.Kindest Regards,Raquel SchindzielorzGeneral Manager & Director of SalesSureStay Plus by Best Western Upland CA.
10/10 Eccellente
Willi
14 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Willi
Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager, il giorno 15 gen 2024
Dear Willi,We are so glad our friendly staff could provide you with superior customer service with warm and friendly smiles and clean rooms.We are glad to provide you with great value, complimentary breakfast with great variety , clean & comfortable facilities and a mountain view.It is because of wonderful customers like you that our whole team love to come to work.Thank you for being a valued customer & for a lovely review and are honored to be your hotel of choice.We are glad to provide you with superior service for a great value at SureStay.We look forward to accommodating your next stay and we appreciate your time and effort.Thank you for helping us to deliver a superior experience for you & others in the future.We hope you will come back and see us again soon.Thank you again for your your time and consideration.Have a lovely day.Kindest Regards,Raquel SchindzielorzGeneral Manager & Director of Sales SureStay Plus by Best Western Upland CA
10/10 Eccellente
Rodolfo
11 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Todo bien
Rodolfo
Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager, il giorno 12 gen 2024
Dear Rodolfo,We value your feedback and business and are grateful to be your hotel of choice.We are so glad our friendly staff could provide you with superior customer service with warm and friendly smiles and clean rooms.We are glad to provide you with great value, complimentary breakfast with great variety , clean & comfortable facilities and a mountain view.It is because of wonderful customers like you that our whole team love to come to work.Thank you for being a valued customer & for a lovely review. We are glad to provide you with superior service for a great value at SureStay.We look forward to accommodating your next stay and we appreciate your time and effort.Thank you for helping us to deliver a superior experience for you & others in the future.We hope you will come back and see us again soon.Thank you again for your your time and consideration.Have a lovely day.Kindest Regards, Raquel SchindzielorzGeneral Manager & Director of Sales SureStay Plus by Best Western Upland CA