Hotel con piscina a Upward

“The hotel was great. The room was clean, breakfast was good, and the staff was exceptional. My little great granddaughter got sick and needed extra towels and they brought them within 5 minutes. Couldn’t ask for a better stay and service.”

“No staff at the front desk/lobby when we attempted to check in nor when we left in the morning (8:30). No way to get into the room because we later were told that "when you book with Expedia they dont send a "code to your room" which we didnt learn until we stood on a very dark stoop trying to get in. We eventually got into the building but then couldnt get into our room. Eventally we called the emergency number and we were given a code to get in. ”