It is evident cleaning is not as high a concern as it once was. 2 towels had long hairs, 2 different colors. One face cloth had hair. Im sorry, but thats just disgusting, besides nasty.
No carts to move luggage. We were provided a cleaning persons wagon to bring in and take out luggage.
The front desk clerk though was extremely helpful, apologetic and both did their best to make our stay somewhat manageable.