Utilita Arena Cardiff: Tour e Visite Guidate

I arrived at the hotel at 23.15 and was greeting by the man in reception. After filling in your extensive form, which let’s be honest is so out of date, I asked if the bar was open, I was told no it closes at 23.00, I asked if it was possible to buy a soft drink to take to the room with me, again I was told no, the only option I had was to go to McDonald’s or Tesco. Even a Travelodge has somewhere you can buy a drink. Very short sighted. I made my thoughts clear this morning on check out. The gentleman reminded me that you do advertise your bar hours. I quickly pointed out that when I turned the TV on in the room you were also advertising 24 hour room service which also isn’t available. Disappointing.