Ostelli in Uttarakhand

“Here’s a polished and professional version that keeps the complaint strong: The AC is not working properly in any of the dorms. When I posted my review, a staff member approached me and said, “No one else is complaining, so why are you complaining?” Is this an appropriate way to speak to a guest who has raised a genuine concern? This kind of response and behaviour is highly unprofessional and certainly not what I expected from a hostel like yours. To make matters worse, I was told by a staff...

“Excellent in -Cleanliness of property and room -Hospitality -Guidence -Smooth Checkin and Check out Process -Location -Very peaceful and quality sleep Apart from this I enjoyed spa services , very professional and relaxing experience - Food was delicious and related staff has given excellent services as well Overall a superb experience, Highly recommended ...!”

“Water tap was not working perfectly Shower tap was not working For every problem staff was ready with silly excuses Great 👍”

“pool was not open, it was dirty”

“The overall environment was rustic. The room was good. As most hotels or guesthouses here, people do not pay attention to detail; forget aestetics. It has courtyards on 3 levels. The service team was always available. I reached out to them in advance and received taxi service from the airport. ”