Vacanze Vale dos Pinheiros

Camera pulita anche se un po' piccola. Colazione molto buona e curata (non come i soliti self service) e personale molto gentile e disponibile. Abbiamo provato anche il ristorante a cena ed è stato tutto ottimo. Fantastica la convenzione con la spiaggia per poter usufruire gratuitamente delle sdraio. Super consigliato se venite a Rio!

Hotel di altissimo livello, dal servizio al cibo (ristorante al piano terra fantastico con piatti veramente ottimi, colazione veramente buonissima) Il rooftop con la piscina davanti al mare è un posto meraviglioso con il personale pronto ad aiutarti e servirti in modo super professionale e gentile. Camera molto spaziosa e comoda, servizio in camera due volte al giorno. Palestra all’undicesimo piano con vetri che danno sull’oceano, fantastica. Consigliatissimo!

Quarto limpo e muito bonito, funcionários atenderam super bem e me responderam rápido! Recomendo demais

Everything was wonderful

When we first arrived, I left my husband in the cab while I went inside to check the apartment. The apartment itself was dark but clean and comfortable. However, when I went back outside to get my husband, I became locked inside the reception area for approximately 10 minutes. There was no doorman, buzzer, or other way to contact someone for assistance, and I had no way to exit through the main entrance. This created a serious safety risk because I was trapped in an unsecured area with no reliable means of escape or communication. I eventually found a dark back door and used it to exit through what appeared to be an abandoned garage. This was also dangerous because the area was poorly lit, unfamiliar, and did not appear to be intended for guest access. In an emergency, being unable to exit safely through the main entrance could leave guests trapped or force them to use an unsafe route. The building’s access and emergency-exit arrangements should be addressed immediately.