Hotel location was perfect; easy access to the metro, close to the old town/restaurants and convenient for buses to farther afield. The hotel is on the main shopping street, but our room was facing inwards, so super quiet (rooms seemed to have good soundproofing too). We were upgraded to a premium room upon check-in and when we mentioned a couple of complimentary items were missing in our room, the staff rectified that within minutes. All the members of staff we encountered (reception, restaurant and housekeeping) were most helpful and friendly. Breakfast was fantastic, esp. the cooked egg options and fruit selection. I wouldn't hesitate to stay there if I visit Valencia again