Resort a Valparai

“Exceptional resort wonderful food cooked to perfection excellent staff we were very impressed especially one young man called jerry nothing too much trouble best stay in india”

“We got to the property late , we informed the desk that we are running late . Not properly maintained property . Their bed Sheets towels , pilllows are full of stain and dirty . No coffee service anything you ask they don’t have. Expedias reputation will go if you keep this property in the list . ”

“Spa staff rushes people not able to explain well. Dining staff is good but slow and not trained well. ”

“Good resort, but will not rate as exceptional as the pictures suggest. Need major improvement in customer service”

“Very nice hotel. Great staff, super kind. Not much around so it was quiet besides staff calling me twice asking me if I ordered food while I was trying to sleep.”

“Very nice, modern hotel with clean and comfortable rooms. The staff were excellent, courteous, and made the stay feel welcoming. Overall, it was a very pleasant stay. The only area for improvement was noise, as there was a low humming sound from the bathroom ceiling and corridor noise could carry into the room at times. With a bit more attention to soundproofing, the guest experience would be even better.”

“Excellent place in the natural environment. People are very friendly and professional here.”

“While all of the service staff were very kind, this didn’t feel like the quality stay that I expected based on the booking cost. This is listed as a 4-star property on Google, but it feels much more like a 2-star based on the facility and amenities available.”

“The food at dinner was good. freshly cooked, home style. the stay was a dampener as the photo and other facility description seen at your website and reality is far from truth. the way you advertise the visuals (photographs of the resort) and talk about the facilities at the resort is completely a fraud. its deceptive, you fool people and lie. this is a private small guest house type facility. it is no where near a resort. the actual place and what you show in the website do not match, its a...