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Recensioni per Coast Coal Harbour Vancouver Hotel by APA

4 out of 5
Coast Coal Harbour Vancouver Hotel by APA
1180 Hastings Street W, Vancouver, BC

Recensioni

9,2

Meraviglioso

Valutazione di 10 - Eccellente. 1021 su 1465 recensioni" "
Valutazione di 8 - Buono. 315 su 1465 recensioni" "
Valutazione di 6 - Soddisfacente. 83 su 1465 recensioni" "
Valutazione di 4 - Scarso. 27 su 1465 recensioni" "
Valutazione di 2 - Terribile. 19 su 1465 recensioni" "

9,4/10

Pulizia

9,4/10

Personale e servizio

9,0/10

Servizi

9,2/10

Condizioni e dotazioni della struttura

9,4/10

Ecosostenibilità

Recensioni

10/10 Eccellente

KIN

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great
Soggiorno di 1 notte ad aprile 2024
Risposta di Duty Manager, il giorno 5 mag 2024
Hello KinThank you for taking the time to share incredible comments with our team! We loved hearing about your recent experience at Coast Coal Harbour Vancouver Hotel and how much you enjoyed your stay. We understand you have many options when it comes to booking a hotel stay, and we appreciate the fact that you have chosen us. Thank you again for your valuable feedback, and we hope to see you again in the future.With regardsRony BDuty Manager

10/10 Eccellente

Ralph

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was very comfortable
Soggiorno di 1 notte ad aprile 2024
Risposta di Samuel Barnes, Duty Manager, il giorno 2 mag 2024
Hello Ralph,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel and for the amazing five star review.We truly appreciate your detailed feedback and the recommendation. We hope to see you again soon.Regards,

10/10 Eccellente

Juanita

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lovely room, super friendly and helpful staff. Kids loved the pool. Great location, easy walk to find food and to get to the Cruise Terminal the next morning. Breakfast was absolutely divine
Soggiorno di 1 notte ad aprile 2024
Risposta di Samuel Barnes, Duty Manager, il giorno 2 mag 2024
Hello Juanita,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel and for the review. I am pleased that the Coast Coal Harbour will be fondly remembered and we hope to welcome you back again in future.Regards,

2/10 Terribile

Divleen Kaur

Viaggio di gruppo
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Worst experience ever! Most unaccommodating staff ever! Lost my i phone 15 pro on the property! They did not help at all!! But gave attitude and said “we have many other things to do at night and we are getting annoyed by all this” I know that one of the staff members who was a bell person had something to do with all this! And she wasn’t even successful in hiding the fact that is being sketchy!! They knew that we had a flight to catch in 4 hrs and they took an advantage of vulnerable and didn’t show us the cameras or let us go through the trash!! Wont recommend staying at this place ever!! Dont get scammed by the good location and building. Their staff is 0/10
Soggiorno di 3 notti ad aprile 2024

10/10 Eccellente

Jennifer

Mi è piaciuto: Servizi
Excellent choice for a pre cruise stay as only a few minutes walk to the terminal. Very helpful staff, large room and comfortable bed.
Soggiorno di 1 notte ad aprile 2024
Risposta di Samuel Barnes, Duty Manager, il giorno 2 mag 2024
Hi Jennifer,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel and for the amazing five star review.We truly appreciate your detailed feedback and the recommendation. We hope to see you again soon.Regards,

10/10 Eccellente

Daryl, Calgary

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Pool needs cleaning/TLC
Soggiorno di 3 notti ad aprile 2024
Risposta di Samuel Barnes, Duty Manager, il giorno 2 mag 2024
Hello Daryl,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel and for the review.We truly appreciate your feedback.Regards,

10/10 Eccellente

Terry, Oneonta

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good.
Soggiorno di 1 notte ad aprile 2024
Risposta di Samuel Barnes, Duty Manager, il giorno 2 mag 2024
Hi Terry,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel and for the review.We truly appreciate your feedback.Regards,

8/10 Buono

Chrystler

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The pool and hot tub were great also the gym had good variety of machines and equipment!
Soggiorno di 3 notti ad aprile 2024
Risposta di Samuel Barnes, Duty Manager, il giorno 30 apr 2024
Hello Chrystler,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel. We are so glad to hear you enjoyed your time with us! We truly appreciate your feedback and we hope to see you again soon.Regards,

10/10 Eccellente

JASON

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice property on the West End and conveniently located near Coal Harbour (5 min walk), and Stanley Park (20 min. walk). Our room was made available to us much earlier than the stated check-in time and the staff was gracious and welcoming. We will plan to stay at Coast Coal Harbour Vancouver Hotel in the future.
Soggiorno di 1 notte ad aprile 2024
Risposta di Yolanda S, il giorno 1 mag 2024
Dear Jason,Thank you for taking the time to share incredible comments with our team! We loved hearing about your recent experience at Coast Coal Harbour Vancouver Hotel and how much you enjoyed your stay. We understand you have many options when it comes to booking a hotel stay, and we appreciate the fact that you have chosen us. Thank you again for your valuable feedback, and we hope to see you again in the future.With warm regards,Yolanda SDuty Manager

10/10 Eccellente

SHOHAG

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Perfect location and great service
Soggiorno di 1 notte ad aprile 2024
Risposta di Samuel Barnes, Duty Manager, il giorno 2 mag 2024
Hello Shohag,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel. We are so glad to hear you enjoyed your time with us! We truly appreciate your feedback and we hope to see you again soon.Regards,

10/10 Eccellente

Lauren

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was very helpful. Rooms were nice and lots of space. Outdoor pool and hot tub were a great ammenity. Very easy to walk to a number of different areas. Really enjoyed our stay.
Soggiorno di 1 notte ad aprile 2024
Risposta di Samuel Barnes, Duty Manager, il giorno 30 apr 2024
Hello Lauren,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel and for the amazing five star review.We truly appreciate your detailed feedback and the recommendation. We hope to see you again soon.Regards,

10/10 Eccellente

Kuljeet

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Super friendly staff and made us feel comfortable as soon as we walked in.
Soggiorno di 1 notte ad aprile 2024
Risposta di Samuel Barnes, Duty Manager, il giorno 30 apr 2024
Hello Kuljeet,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel and for the amazing five star review.We truly appreciate your detailed feedback and the recommendation. We hope to see you again soon.Regards,

8/10 Buono

gwenola

Viaggio di lavoro
Mi è piaciuto: Pulizia e servizi
Furniture was old and kind of damaged. The room was clean just an old look. The view was really nice.
Soggiorno di 3 notti ad aprile 2024
Risposta di Samuel Barnes, Duty Manager, il giorno 25 apr 2024
Hello Gwenola,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel and for the review.We truly appreciate your feedback.Regards,

10/10 Eccellente

Adam

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024
Risposta di Samuel Barnes, Duty Manager, il giorno 26 apr 2024
Hello Adam,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel and for the amazing five star review.We truly appreciate your detailed feedback and the recommendation. We hope to see you again soon.Regards,

8/10 Buono

Evelyn Jane

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Brilliant location with plenty of shops and places to eat in walking distance. Our room had a great view over the harbour.
Soggiorno di 14 notti ad aprile 2024
Risposta di Samuel Barnes, Duty Manager, il giorno 25 apr 2024
Hello Evelyn Jane,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel and for the review. I am pleased that the Coast Coal Harbour will be fondly remembered and we hope to welcome you back again in future.Regards,

10/10 Eccellente

Tegan, Victoria

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Large Beautiful room for a night.
Soggiorno di 1 notte ad aprile 2024
Risposta di Duty Manager, il giorno 21 apr 2024
Hello TeganThank you for staying with us at the Coast Coal Harbour Vancouver Hotel by APA. We know that you have many options when deciding where to stay, and we appreciate you choosing Coast Hotels.At Coast Hotels, we strive to deliver a refreshing stay each and every visit and are so glad to hear you enjoyed your time with us. We truly appreciate knowing about your experience so we can share with our team to celebrate our successes, as well as continually improve so we can make each stay a little better. With regardsRony B Manager on duty

10/10 Eccellente

Marketa and William

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I had a great experience staying at the hotel, lovely view, perfect service and awesome location.
Soggiorno di 2 notti ad aprile 2024
Risposta di Samuel Barnes, Duty Manager, il giorno 18 apr 2024
Hello Marketa,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel and for the review. I am pleased that the Coast Coal Harbour will be fondly remembered and we hope to welcome you back again in future.Regards,

10/10 Eccellente

Jacob

Soggiorno di 3 notti a novembre 2023

8/10 Buono

Muzayen

Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Xue, BEAVERTON

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
NA
Soggiorno di 2 notti ad aprile 2024
Risposta di Yolanda S, il giorno 28 apr 2024
Dear Xue,Thank you for taking the time to share incredible comments with our team! We loved hearing about your recent experience at Coast Coal Harbour Vancouver Hotel and how much you enjoyed your stay with us.We appreciate you valuable feedback and look forward to welcoming you back soon.

8/10 Buono

Tina

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Bidet in bathroom. Rooms are quiet and beds quite nice.
Soggiorno di 2 notti ad aprile 2024
Risposta di Samuel Barnes, Duty Manager, il giorno 15 apr 2024
Hello Tina,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel. We are so glad to hear you enjoyed your time with us! We truly appreciate your feedback and we hope to see you again soon.Regards,

10/10 Eccellente

Nora

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024
Risposta di Samuel Barnes, Duty Manager, il giorno 5 mag 2024
Hello Nora,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel and for the amazing five star review.We truly appreciate your detailed feedback and the recommendation. We hope to see you again soon.Regards,

10/10 Eccellente

Diana

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean and cozy, staff extra polite and helpful, good amenities and restaurant.
Soggiorno di 3 notti ad aprile 2024
Risposta di Samuel Barnes, Duty Manager, il giorno 15 apr 2024
Hi Diana,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel and for the amazing five star review.We truly appreciate your detailed feedback and the recommendation. We hope to see you again soon.Regards,

10/10 Eccellente

amanda

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I really enjoyed my stay here, the staff were great and it’s perfect there are so many amenities near the location.
Soggiorno di 3 notti ad aprile 2024
Risposta di Duty Manager, il giorno 13 apr 2024
Hello AmandaThank you for staying with us at the Coast Coal Harbour Vancouver Hotel by APA. We know that you have many options when deciding where to stay, and we appreciate you choosing Coast Hotels.At Coast Hotels, we strive to deliver a refreshing stay each and every visit and are so glad to hear you enjoyed your time with us. We truly appreciate knowing about your experience so we can share with our team to celebrate our successes, as well as continually improve so we can make each stay a little better. With regardsRony B Manager on duty

10/10 Eccellente

Andrew

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful location
Soggiorno di 3 notti ad aprile 2024
Risposta di Duty Manager, il giorno 13 apr 2024
Hello AndrewThank you for staying with us at the Coast Coal Harbour Vancouver Hotel by APA. We know that you have many options when deciding where to stay, and we appreciate you choosing Coast Hotels.At Coast Hotels, we strive to deliver a refreshing stay each and every visit and are so glad to hear you enjoyed your time with us. We truly appreciate knowing about your experience so we can share with our team to celebrate our successes, as well as continually improve so we can make each stay a little better. With regardsRony B Manager on duty

8/10 Buono

Ella

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Quiet, clean, great location
Soggiorno di 4 notti ad aprile 2024
Risposta di Yolanda S, il giorno 13 apr 2024
Hello Ella,It was a pleasure to have you stay with us at Coast Coal Harbour Vancouver Hotel. We’re thrilled to hear about your recent experience with us and that you recommend our cleanliness and location. Our team will be so happy to hear your comments as this encourages them to keep delighting our guests.. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!With warm regards,Yolanda SDuty Manager

10/10 Eccellente

Nick

Soggiorno di 2 notti ad aprile 2024
Risposta di Duty Manager, il giorno 5 mag 2024
Hello NickThank you for taking the time to share incredible comments with our team! We loved hearing about your recent experience at Coast Coal Harbour Vancouver Hotel and how much you enjoyed your stay. We understand you have many options when it comes to booking a hotel stay, and we appreciate the fact that you have chosen us. Thank you again for your valuable feedback, and we hope to see you again in the future.With regardsRony BDuty Manager

10/10 Eccellente

Denise

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Duty Manager, il giorno 13 apr 2024
Hello DeniseThank you for staying with us at the Coast Coal Harbour Vancouver Hotel by APA. We know that you have many options when deciding where to stay, and we appreciate you choosing Coast Hotels.At Coast Hotels, we strive to deliver a refreshing stay each and every visit and are so glad to hear you enjoyed your time with us. We truly appreciate knowing about your experience so we can share with our team to celebrate our successes, as well as continually improve so we can make each stay a little better. With regardsRony B Manager on duty

8/10 Buono

Dermot

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent location. Close to Canada place. Nice rooms Good gym. Small outside pool. Decor is a good standard.
Soggiorno di 2 notti ad aprile 2024
Risposta di Manager on duty, il giorno 11 apr 2024
Hello DermotThank you for staying with us at the Coast Coal Harbour Vancouver Hotel by APA. We know that you have many options when deciding where to stay, and we appreciate you choosing Coast Hotels.At Coast Hotels, we strive to deliver a refreshing stay each and every visit and are so glad to hear you enjoyed your time with us. We truly appreciate knowing about your experience so we can share with our team to celebrate our successes, as well as continually improve so we can make each stay a little better. With regardsRony B Manager on duty

8/10 Buono

Magdalena

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Property was in very convenient and safe downtown location. Easy checkin. Room was clean and bed was very comfortable. Bathroom had tub and wonderful shower head! Toilet had bidet which was a wonderful extra. Bathroom toiletries and towels were of good quality. The room was rather large with sparse furnishings. An extra chair and table would have filled out space nicely. But all the other comforts made up for apparent the lack of furniture.
Soggiorno di 2 notti ad aprile 2024
Risposta di Samuel Barnes, Duty Manager, il giorno 11 apr 2024
Hi Magdalena,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel and for the review. I am pleased that the Coast Coal Harbour will be fondly remembered and we hope to welcome you back again in future.Regards,

10/10 Eccellente

Jonathan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Manager on duty, il giorno 11 apr 2024
Hello JonathanThank you for staying with us at the Coast Coal Harbour Vancouver Hotel by APA. We know that you have many options when deciding where to stay, and we appreciate you choosing Coast Hotels.At Coast Hotels, we strive to deliver a refreshing stay each and every visit and are so glad to hear you enjoyed your time with us. We truly appreciate knowing about your experience so we can share with our team to celebrate our successes, as well as continually improve so we can make each stay a little better. With regardsRony B Manager on duty

8/10 Buono

Satomi

Soggiorno di 1 notte ad aprile 2024
Risposta di Samuel Barnes, Duty Manager, il giorno 30 apr 2024
Hello Satomi,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel. We are so glad to hear you enjoyed your time with us! We truly appreciate your feedback and we hope to see you again soon.Regards,

10/10 Eccellente

Hailey

Soggiorno di 4 notti ad aprile 2024
Risposta di Samuel Barnes, Duty Manager, il giorno 30 apr 2024
Hello Hailey,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel and for the amazing five star review.We truly appreciate your detailed feedback and the recommendation. We hope to see you again soon.Regards,

10/10 Eccellente

Joy

Soggiorno di 3 notti ad aprile 2024
Risposta di Samuel Barnes, Duty Manager, il giorno 30 apr 2024
Hello Joy :)Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel and for the amazing five star review.We truly appreciate your detailed feedback and the recommendation. We hope to see you again soon.Regards,

10/10 Eccellente

EunSeok

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Samuel Barnes, Duty Manager, il giorno 9 apr 2024
Hello EunSeok,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel. We are so glad to hear you enjoyed your time with us! We truly appreciate your feedback and we hope to see you again soon.Regards,

10/10 Eccellente

Will

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Great location and nice rooms.
Soggiorno di 2 notti ad aprile 2024
Risposta di Samuel Barnes, Duty Manager, il giorno 8 apr 2024
Hello Will,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel and for the amazing five star review.We truly appreciate your detailed feedback and the recommendation. We hope to see you again soon.Regards,

8/10 Buono

Nicole, North Hollywood

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice hotel, I’m a great location, close to Stanley Park. Eco friendly. Good amenities like gym and pool. However the parking is OUTRAGEOUSLY EXPENSIVE!
Soggiorno di 3 notti a marzo 2024
Risposta di Manager on duty, il giorno 6 apr 2024
Hello NicoleThank you for staying with us at the Coast Coal Harbour Vancouver Hotel by APA. We know that you have many options when deciding where to stay, and we appreciate you choosing Coast Hotels.At Coast Hotels, we strive to deliver a refreshing stay each and every visit and are so glad to hear you enjoyed your time with us. We truly appreciate knowing about your experience so we can share with our team to celebrate our successes, as well as continually improve so we can make each stay a little better. With regardsRony B Manager on duty

10/10 Eccellente

Christopher

Soggiorno di 2 notti a marzo 2024
Risposta di Samuel Barnes, Duty Manager, il giorno 26 apr 2024
Hello Christopher,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel and for the amazing five star review.We truly appreciate your detailed feedback and the recommendation. We hope to see you again soon.Regards,

10/10 Eccellente

Jamillah

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Samuel Barnes, Duty Manager, il giorno 4 apr 2024
Hello Jamillah,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel. We are so glad to hear you enjoyed your time with us! We truly appreciate your feedback and we hope to see you again soon.Regards,

10/10 Eccellente

Mathieu

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Na
Soggiorno di 2 notti a marzo 2024
Risposta di Samuel Barnes, Duty Manager, il giorno 4 apr 2024
Hi Mathieu,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel and for the review.We truly appreciate your feedback.Regards,

6/10 Soddisfacente

Sandra

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It was an overall OK experience. Only one comment - regarding the complementary slippers - do all your guests (other than my husband) have feet that are size 6 or less?
Soggiorno di 1 notte a marzo 2024
Risposta di Samuel Barnes, Duty Manager, il giorno 3 apr 2024
Hello Sandra,Thank you for your positive review, we are happy that you enjoyed your time with us. Our current brand of slipper is currently under review, as we often do not have the correct sizes available to accommodate all guests.We really appreciate your feedback, and hope we can welcome you back someday!Kind regards,

6/10 Soddisfacente

Charles

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The centralized AC in our room were too loud and not working as smoothly as we had expected. Other than that, it was a great experience.
Soggiorno di 1 notte a marzo 2024
Risposta di Samuel Barnes, Duty Manager, il giorno 2 apr 2024
Hello Charles,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel and for the review.We truly appreciate your feedback.Regards,

6/10 Soddisfacente

Nichole

Viaggio con la famiglia
Non mi è piaciuto: Servizi
The staff charged us even though we paid in advance and had to get a refund. Then they tried to charge us for parking but we did not have a car. Check in could have been smoother
Soggiorno di 3 notti a marzo 2024
Risposta di Samuel Barnes, Duty Manager, il giorno 2 apr 2024
Hi Nichole,Thank you for your positive review, despite the difficulties you experienced during check-in. I see that your credit card was never charged (we only take authorizations at check-in), and once the mistake was noticed your card was immediately released of any holds. I do not see any parking charges, only some room service charges, but I would like to hear more about your experience so that I can follow up with our team to make sure all proper procedures are being followed. Please don't hesitate to contact us directly at any time, and we hope we have the chance to welcome you back soon.Kind regards,

10/10 Eccellente

He

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice place in downtown
Soggiorno di 2 notti a marzo 2024
Risposta di Samuel Barnes, Duty Manager, il giorno 2 apr 2024
Dear He,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel and for the amazing five star review.We truly appreciate your detailed feedback and the recommendation. We hope to see you again soon.Regards,

10/10 Eccellente

Dean

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel is in a great location close to the waterfront, great restaurants and Stanley Park. It’s clean and comfortable.
Soggiorno di 4 notti a marzo 2024
Risposta di Samuel Barnes, Duty Manager, il giorno 2 apr 2024
Hi Dean,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel. We are so glad to hear you enjoyed your time with us! We truly appreciate your feedback and we hope to see you again soon.Regards,

8/10 Buono

Balam

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Samuel Barnes, Duty Manager, il giorno 2 apr 2024
Hi Balam,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel. We are so glad to hear you enjoyed your time with us! We truly appreciate your feedback and we hope to see you again soon.Regards,

10/10 Eccellente

Hyunseo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Clean, safe, beautiful stay
Soggiorno di 3 notti a marzo 2024
Risposta di Duty Manager, il giorno 31 mar 2024
Hello HyunseoThank you for staying with us at the Coast Coal Harbour Vancouver Hotel by APA. We know that you have many options when deciding where to stay, and we appreciate you choosing Coast Hotels.At Coast Hotels, we strive to deliver a refreshing stay each and every visit and are so glad to hear you enjoyed your time with us. We truly appreciate knowing about your experience so we can share with our team to celebrate our successes, as well as continually improve so we can make each stay a little better. With regardsRony B Manager on duty

10/10 Eccellente

Daylon

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Duty Manager, il giorno 21 apr 2024
Hello DaylonThank you for staying with us at the Coast Coal Harbour Vancouver Hotel by APA. We know that you have many options when deciding where to stay, and we appreciate you choosing Coast Hotels.At Coast Hotels, we strive to deliver a refreshing stay each and every visit and are so glad to hear you enjoyed your time with us. We truly appreciate knowing about your experience so we can share with our team to celebrate our successes, as well as continually improve so we can make each stay a little better. With regardsRony B Manager on duty

10/10 Eccellente

Paulami

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 6 notti a marzo 2024
Risposta di Samuel Barnes, Duty Manager, il giorno 2 apr 2024
Hello Paulami,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel and for the review. I am pleased that the Coast Coal Harbour will be fondly remembered and we hope to welcome you back again in future.Regards,

10/10 Eccellente

DEAN

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent location and and rooms were superb. Staff was very friendly, courteous and helpful.
Soggiorno di 2 notti a marzo 2024
Risposta di Samuel Barnes, Duty Manager, il giorno 3 apr 2024
Hi Dean,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel and for the amazing five star review.We truly appreciate your detailed feedback and the recommendation. We hope to see you again soon.Regards,