4/10 Scarso
GE-EC, Brampton
Viaggio con la famiglia
24 ago 2025
This hotel fails to deliver even the most basic standards of hospitality. Upon arrival, our luggage was left unattended, and we were not informed that no staff assistance was available. After waiting in our room, we contacted reception only to be told that the hotel does not provide luggage service due to staff shortages. We were forced to go back downstairs and carry our own bags.
The issues did not stop there. The main bedroom had an unpleasant odor and no air conditioning, making it extremely uncomfortable. When we requested a change, we were moved to a smaller room that was far from satisfactory.
For the rates charged, the quality of service and amenities was wholly unacceptable and far below expectations. This property misrepresents itself, and I strongly advise travelers to avoid booking this hotel.
GE-EC
Soggiorno di 1 notte ad agosto 2025