Facciata della struttura

Recensioni per Hotel Dolphin International

3 out of 5
Hotel Dolphin International
B 20/48, Bhelupur Crossing, Varanasi, UP

Recensioni

6,8
Valutazione di 10 - Eccellente. 4 su 11 recensioni" "
Valutazione di 8 - Buono. 2 su 11 recensioni" "
Valutazione di 6 - Soddisfacente. 2 su 11 recensioni" "
Valutazione di 4 - Scarso. 0 su 11 recensioni" "
Valutazione di 2 - Terribile. 3 su 11 recensioni" "

7,2/10

Pulizia

7,8/10

Personale e servizio

7,6/10

Servizi

7,0/10

Condizioni e dotazioni della struttura

5,2/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Rajasekhar

Soggiorno di 7 notti a marzo 2024
Risposta di Lakshmi Arumugam , il giorno 30 mar 2024
Dear GuestGreetings! Thank you for taking the time to leave us a review! We're thrilled to hear that you enjoyed your stay and that we met your expectations. We appreciate your feedback and hope to welcome you back again soon!" Regards Lakshmi Arumugam

2/10 Terribile

Sarina

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hotel was very loud. They have construction works ongoing the whole day. No information beforehand. Staff was not well organised to arrange a punctual transfer to the airport.
Soggiorno di 3 notti a febbraio 2024
Risposta di Lakshmi Arumugam , il giorno 27 feb 2024
Dear Ms. SarinaGreetings!I'm sorry to hear about your experience at our hotel. Your feedback is truly valuable to us, and I apologize for the inconvenience caused by the ongoing construction and the lack of information provided beforehand. We strive to ensure our guests have a peaceful and enjoyable stay, and it's disappointing to hear that we fell short in this regard. Additionally, I apologize for any inconvenience with the airport transfer. We will address these issues with our team to improve our organization and communication processes. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a much-improved experience in the future.Regards,Lakshmi Arumugam

2/10 Terribile

AVADHESH

Soggiorno di 2 notti a dicembre 2023

6/10 Soddisfacente

Deepak

Non mi è piaciuto: Condizioni e dotazioni della struttura
Risposta di Lakshmi, il giorno 4 feb 2024
Thanks for your review

6/10 Soddisfacente

Anjana

Viaggio con la famiglia
Non mi è piaciuto: Servizi
Soggiorno di 3 notti a dicembre 2023
Risposta di Lakshmi, il giorno 4 feb 2024
Thanks for your review

8/10 Buono

Glen, Bradley

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Located close enough to all the old city to walk to the ghats. Spencers supermarket nearby. The manager quickly solved our initial problems. Nice, friendly staff. No bathtub. Breakfast is all Indian food. Dinner is excellent!
Risposta di Lakshmi, il giorno 4 feb 2024
Welcome to the New Version of Hotel Dolphin International. We came back again with all new upgraded amenities. We have our Inbuilt Restaurant in the name of UDUPI SAGAR - A PURE VEG RESTAURANT SPECIALITY FOR SOUTH INDIAN and JAIN FOODS. Other than this Hotel is upgraded with Smart Door lock, In Room safe, Mini Fridge, Weather Conditioned VRV Split AC, 24hrs Hot and Cold Shower, Attractive Reception along with Pleasant ambience. Hotel is Near to all major attractions like 1km to Main Kasi Vishwanath Temple, 1.5km to World Famous Banaras Hindu University, 0.5km to South People living zone like Kedar Ghat, Hanuman Ghat and 0.5km to Bharathiyar Home, Kasi Kanchi Mutt and one of the cremation ghat of Harishchandra ghat. Hotel is located in the center of the city where you can get local transport round the clock. 1km to Durga Mandir, Sankat Mochan Temple and famous Dasashahwamedh ghat and Assi ghats. 1km to Choli Amman Temple.Chats and shopping centers are near to us like walkable distance

2/10 Terribile

keith

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Absoltely terrible
On arrival we were told if we needed hot water for a shower we had to notify the front desk, yes really! I definately hate sceduling moring and evening showers on vacation. No towels, no tea,coffee etc etc. Anything you would expect you had to ask for. Also to clean the room each day. The bed is hard, infact solid. Pillos lumpy and dirty as were the bed sheets. Cleanliness in general was not on the agenda. How this has 4 stars is a mystery to me. One is being generous. This is way over priced and should be in the $25 bracket. The only good thing is the curtious staff and good attached restaurant where the food is good. What a shame this horrible place spoilt a nice stay in Varanasi. For western tourists look elsewhere.
Soggiorno di 4 notti a novembre 2022
Risposta di Lakshmi, il giorno 4 feb 2024
Welcome to the New Version of Hotel Dolphin International. We came back again with all new upgraded amenities. We have our Inbuilt Restaurant in the name of UDUPI SAGAR - A PURE VEG RESTAURANT SPECIALITY FOR SOUTH INDIAN and JAIN FOODS. Other than this Hotel is upgraded with Smart Door lock, In Room safe, Mini Fridge, Weather Conditioned VRV Split AC, 24hrs Hot and Cold Shower, Attractive Reception along with Pleasant ambience. Hotel is Near to all major attractions like 1km to Main Kasi Vishwanath Temple, 1.5km to World Famous Banaras Hindu University, 0.5km to South People living zone like Kedar Ghat, Hanuman Ghat and 0.5km to Bharathiyar Home, Kasi Kanchi Mutt and one of the cremation ghat of Harishchandra ghat. Hotel is located in the center of the city where you can get local transport round the clock. 1km to Durga Mandir, Sankat Mochan Temple and famous Dasashahwamedh ghat and Assi ghats. 1km to Choli Amman Temple.Chats and shopping centers are near to us like walkable distance

8/10 Buono

Kaushik

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It's location is very good. We had checked out only 2 hours after the scheduled check-out time, but the hotel charged us extra 1000 bucks for this. We didn't like it at all.
Soggiorno di 2 notti ad aprile 2022
Risposta di Lakshmi, il giorno 3 mag 2022
Dear sir, Greetings ! Thanks for your review. As per your request, we were provided late check-out, Late check-out is based on availability and on chargeable basis, was informed everything while we were discussed about late check-out. We always happy to serve our guest for their satisfaction. Looking forward to welcome you again in our premises.

10/10 Eccellente

Radha

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very courteous and hospitable staff, we were pleasantly surprised with the cleanliness of the room, bathroom. AC was in good condition. Staff doesn’t keep bothering or disturbing guests. We loved the food at the restaurant, simple yet very tasty. Overall very happy with the experience. The location is a big plus, all ghats and imp sites are very close to this hotel. Access to rickshaw is easy so hassle free to go around the area.
Soggiorno di 1 notte ad aprile 2022
Risposta di Lakshmi, il giorno 19 apr 2022
Thanks for your feedback. Happy to knew that we met your satisfaction. Looking forward to welcome again in our premises.

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Rajan & Laxmi were great! I would definitely go back for them
Soggiorno di 3 notti a gennaio 2020
Risposta di Anugraha Singh, il giorno 18 gen 2020
Dear Guest; Thank you very much for your positive words of appreciation. Looking forward to welcome you again. Regards General Manager

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was very nice experience. The food was very nice. Room service was good. Service was im Rooms were very nice. Staff members were very co-operative. We all enjoyed a lot. Overall experience was nice.
Soggiorno di 1 notte a dicembre 2019
Risposta di Anugraha Singh - General Manager, il giorno 13 dic 2019
Dear Guest; Thank you very much for your precious time to evaluate our hotel on actual parameter basis. We are highly encourage with your positive words of appreciation. Looking forward to welcome you again