Dear Keysharah, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES VICKSBURG. We sincerely appreciate your comments and are happy to hear you had a great experience with us. I am thrilled to read that you love the place. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services at Red Roof. Your kind words inspire our team to continue delivering top-notch service.We hope to continue to provide great experiences for you. Your feedback is truly appreciated, and we look forward to providing you with exceptional service in the future.Sincerely,AdraineRed Roof Management Rediresponse Specialist

We apologize for your issue when staying with us. After checking your stay in March - we have repaired our issues with the windows and hot water. We hope you give us another chance to serve you in the future.

Hello Sherri, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES VICKSBURG and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Dear Michael, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES VICKSBURG. I am happy to read that you were pleased with the cleanliness of the room. I am sorry you found your room to have a strong unfavorable smell. Based on investigation the property does offer a continental breakfast which is served at a specific time from 6am to 9am daily. I will share your feedback with the management team to get an update. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Hello Sandi, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES VICKSBURG and I received your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Sandi,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES VICKSBURG. Red Roof sincerely appreciates your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the staff, the issue regarding the room you reserved and all the other concerns that you mentioned. We ultimately aim for all our guests to have a positive, clean and comfortable stay, so it s disheartened to hear this was not the impression left with you. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Tim,Thank you for taking the time to complete our guest survey regarding your recent stay at the RED ROOF INN & SUITES VICKSBURG. I'm so glad you were pleased with the great front desk check in. However, we do want to express our sincerest apologies for the noise disturbance, the rude encounter you had with our staff and the other issues you listed which hindered your stay.Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your concerns and we wish you all the best in your future travels.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Dear Erin,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES VICKSBURG. I'm so glad we earned your 4/5 score. At Red Roof we are happy to know that the front desk staff at check-in was wonderful, you were pleased with the room and the affordable rates. However, as it relates to your comment of the breakfast options, the lamp and any other concerns that you mentioned. These will be taken into consideration. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Hello Melissa, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn & Suites Vicksburg. We are sorry you had a less than satisfactory experience due to the concerns you highlighted with the possible lack of cleanliness, the leaking roof and the doors being broken, prompting your 1/5 score. Feedback from our guests is always welcome and your comments will be shared with our Red Roof staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Gabrielle,Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Vicksburg. I am sorry that your experience did not meet your expectations, as you indicated that you found the rooms to be uncleaned, you were faced with safety concerns and that here were issues with your keycard, among other concerns. As safety is one of our main priorities here at Rd Roof, your comments have been noted in an effort to prevent similar problems in the future. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Thank you for sharing your concerns and I hope you will have a better stay in your future travels.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist

I want to thank you Ashley, for taking the time to post a review of your stay at the Red Roof Inn & Suites Vicksburg. It is so rewarding to read that you had a good encounter with us and we truly appreciate your kind remarks about our room comfortability. However, our apologies for anything that way have hindered your experience with us. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

Hello Renet, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Vicksburg and I appreciate your 3/5 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

The team at our Red Roof Inn & Suites Vicksburg would like to thank you for sharing your feedback with us, Hannah. We aim to deliver a positive experience to all our guests, so we were happy to know that your stay resulted in a 5/5 score. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Faithfully,XaoRed Roof ManagementRediResponse Specialist

Hi Cheri,Thank you for taking the time to write a review of your stay at the Red Roof Inn & Suites Vicksburg. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

Dear Jessica,We appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES VICKSBURG. We always enjoy hearing about the positive experiences our guests have at our hotels. I was thrilled to read you were pleased with our cleanliness and nice and friendly staff. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.We greatly appreciate the time you’ve taken to rate our hotel and we look forward to your next visit. Sincerely, Red Roof Management

Hello Steve,It’s great to see we have been scored an almost perfect 4/5 following your recent stay with us at the RED ROOF INN & SUITES VICKSBURG. It’s an absolute joy reading how clean you found our rooms to be, how lit the parking lot was and how friendly and polite our staff were at providing great service. Your comments are encouragement as we aim to continuously provide great stays for all our guests here at Red Roof.Thank you again for your kind remarks. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,Red Roof Management

Dear Mohammed,Thank you for your feedback following your experience with us at the RED ROOF INN & SUITES VICKSBURG. In response to the hindrance highlighted we sincerely apologize for the less-than-ideal experience. Feedback from our guest is always welcome as we strive to improve here at Red Roof. Thank you for sharing your concerns and all the best in your future travels. Sincerely, Red Roof Management

Hello Jeremiah,The team and I at the RED ROOF INN & SUITES VICKSBURG want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience highlighting our close convenience to eateries and gas stations. Our apologies for the noise disturbance during the night. Feedback from our Red Roof guests is always welcome as we strive to continuously improve the quality of our services. We hope you will return so that we can provide you an even better experience.Thank you again for sharing your experience.Sincerely,Red Roof Management

Dear Christi,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES VICKSBURG. It's great to see you enjoyed your stay, resulting in a 5/5 score. Red Roof sincerely appreciates your comments and are happy to hear you had a nice experience with us. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. We hope to continue to provide great experiences for you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Terry, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES VICKSBURG and I were saddened by your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Hello Jessica, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES VICKSBURG and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Hello Jessica, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES VICKSBURG and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Thank you, Kira, for taking the time to write a review of your stay at the Red Roof Inn & Suites Vicksburg. Please know that we are sincerely sorry that the room had an unpleasant odor and there was no hot water. We value your business and would like to assure you that this is not reflective of our usual standards. We will take your comments into consideration to make changes to improve our customer experience.We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience at Red Roof.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Hello Jeana,Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn & Suites Vicksburg. We are sorry you had a less than satisfactory experience, prompting your 6/10 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Tara,Thank you for taking the time to tell us about your experience at our hotel Red Roof Inn & Suites Vicksburg. We are sorry you had a less than satisfactory experience, prompting your 6/10 score. We are utterly disappointed to see that your stay felt short of your expectation due to the situation you described regarding the possible lack of cleanliness, the breakfast not being to your liking and the toilet not working. Please accept our humblest apologies as this is nowhere near the standard we strive to uphold. I'll bring these matters to management's attention for further review to take actions where necessary.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your comments with us. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Lisa,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES VICKSBURG and I appreciate your 5/5 score following your stay. I am happy to read that you found our hotel to be very comfortable and clean. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Hello Stephanie,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES VICKSBURG and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Hello Valued Guest,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES VICKSBURG and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,AdraineRed Roof ManagementAdraine

Dear Stephen,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES VICKSBURG. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the seamless check in process, the super helpful clerk and that the hotel offers everything you need.We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience at Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Hello Tyjiria, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Vicksburg and I appreciate your 5/5 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Hello Robert, Thank you for taking a moment to complete our survey. At the Red Roof Inn & Suites Vicksburg we strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Hello Tina,Thank you for sharing with us. The staff at the Red Roof Inn & Suites Vicksburg was pleased to read that we earned your 4/5 score following your stay. However, we would love to read about your stay, so please feel free to share more.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future. Appreciatively,Red Roof Management

Hi Danielle,Thank you for taking the time to write a review of your stay at the Red Roof Inn & Suites Vicksburg. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,OnielRedRoof Management

Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Vicksburg, Regina. I am sorry that your experience did not meet your expectations. You stated that the poor room odor and the toilet seat situation, along with the other highlighted issues hindered your stay. In an effort to rectify these in a timely manner, I have shared your comments with the property.Thanks to your feedback, Red Roof can work towards making the necessary changes. It would be our pleasure to provide you with better stays going forward. Very truly yours,XaoRed Roof ManagementRediResponse Specialist

Hello Siddhartha,Your review of the Red Roof Inn & Suites Vicksburg was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 1/5 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip.Respectfully,XaoRed Roof ManagementRediResponse Specialist

Dear Victor,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES VICKSBURG. We sincerely appreciate your comments and are happy to hear you had a great experience with us especially regarding the helpful and friendly staff here at Redroof. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Thank you for taking a moment to leave a review, Bambie. The staff and I at the Red Roof Inn & Suites Vicksburg were disappointed to see your 2/5 score following your stay. You indicated that the dirty bedding and sheets, along with the other issues hindered your stay. However, I am happy that the air conditioner was okay for you.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We wish you all the best in your future travels.With thanks, Gabrielle Red Roof Management RediResponse Specialist

Hello Brandon, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES VICKSBURG and I are saddened to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Dear Bruce,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES VICKSBURG. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the unclean state of the room. We will take your comments into consideration to make changes to improve our customer experience. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for posting your review. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Hello John,We are disappointed to see your 2/5 score and to know the issues you described regarding you finding our property to be old and outdated. This is truly regrettable and not an experience our guests usually have. At Red Roof we strive to provide guests with all the comforts of home, so I am disappointed to see that was not your experience. I really appreciate you bringing this to our attention. Thank you again for sharing your concerns. We wish you the best in your future travels. Sincerely, Toni-Ann Red Roof managementRediResponse Specialist

Dear Steve, Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES VICKSBURG. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the issues you highlighted. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

Hello Howard,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Vicksburg and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Abigail Red Roof Management RediResponse Specialist

Hello Amber, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES VICKSBURG and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Dear Teresa,Thank you for telling us about your recent visit to RED ROOF INN & SUITES VICKSBURG. We are sorry you to read that the uncleanliness concerns you listed hindered your experience. We continually work to improve our hotel, so I really appreciate you providing us with your feedback.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and our team at Red Roof wish you all the best in your future travels.Sincerely,LintonRed Roof ManagementRediresponse Specialist

Hello Mary,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES VICKSBURG. We value you as a our guest and welcome your 4/5 score. It's thrilling to hear that our clean property and professional staff created an ideal experience. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

Thank you for rating your recent stay, Evangline. Red Roof values you as our guest and welcome your 4/5 score. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you for choosing RED ROOF INN & SUITES VICKSBURG. We hope we have the opportunity to see you again in the future.Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Vicksburg. We value you as a our guest and welcome your 8/10 score. Please accept our sincerest apologies as it seemed your stay felt short of your expectation due to the situation you described regarding the lack of cleanliness and the elevator not working. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you stay was less then pleasant. I am sharing your feedback with management to ensure that your concerns are addressed.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,NishayeRed Roof Management RediResponse Specialist