Dear Tung, We are delighted to hear that you enjoyed the view. It is indeed spectacular :)

Dear VivianShucks, thanks so much for the five-star rating. We’re so pleased that you had a great stay and we look forward to welcoming you back! Was there anything in particular that made your stay a standout? Let us know so that we can keep delivering!

Dear Peter, Thank you for your glowing review! We are thrilled to hear that you had an outstanding experience with us at the Coast Victoria and that our staff went above and beyond to ensure your stay was exceptional. We are delighted that you enjoyed our food, location, and the hospitality of our team. It brings us great joy to know that you are already looking forward to your next stay with us. We look forward to seeing you again :)

Thank you for sharing your feedback, John! We are thrilled to hear that you enjoyed our hotel's great location, beautiful views, and the friendliness of our staff. We strive to provide exceptional service and a memorable experience for all our guests. We look forward to welcoming you back on your next visit. If there is anything else we can do to enhance your stay, please do not hesitate to let us know. Thank you for choosing us for your accommodation needs.

Dear Richard, Thank you for taking the time to share your positive review of our hotel and amenities. We are delighted to hear that you enjoyed our pool, hot tub, and the picturesque location of our property by the harbour's edge. We are thrilled that you found the fresh seafood for supper to be to your liking. Providing delicious and high-quality dining options is important to us, and we are pleased to hear that it contributed to your overall positive experience.Thank you for choosing to stay with us, and we look forward to hosting you again soon.

Dear Alice, Thank you for sharing your feedback with us regarding your recent stay at our hotel. We appreciate your honesty and the time you took to provide us with your thoughts.We are pleased to hear that despite the renovations and aging aspects, you found your overall experience to be positive. Your satisfaction is important to us, and we are grateful for your understanding as we work towards improving our property.We hope to have the opportunity to welcome you back in the future and provide you with an upgraded and rejuvenated hotel experience that exceeds your expectations.Thank you again for choosing to stay with us and for providing us with your valuable feedback.

We sincerely apologize that your experience with us did not fully meet your expectations. Providing exceptional service and a comfortable stay for all our guests is our top priority, and we regret that we did not meet that standard during your visit. We would appreciate the opportunity to make improvements and earn a higher rating from you in the future.

Dear Jillian, We were operating with only one floor for a while, which was situated on the lowest level, as the other floors were closed for renovation during your stay period. However, we are beginning to emerge from this phase and have now reopened two of our floors on the higher levels to provide our guests with an enhanced experience.

We are thrilled to hear that you had such a positive experience during your stay with us. We hope to see you again. :)

Dear Yakub,Thank you for your valuable feedback. We are disappointed to know that your experience at our location was not a memorable one. We would be grateful if you could share your contact details with us so that we can understand your concerns better and ensure your future experiences are nothing short of exceptional.

Dear AmandaShucks, thanks so much for the wonderful rating. We’re so pleased that you had a great stay, and we look forward to welcoming you back!

Dear Laurie, Thank you for choosing to stay with us and for sharing your valuable feedback. We're delighted to hear that you enjoyed your overall experience. We apologize for the inconvenience regarding the hot tub, as we understand its significance to our guests. While we strive to maintain our facilities at their best, unexpected issues can arise, and we sincerely apologize for any disruption to your plans. We appreciate your understanding and hope for the chance to welcome you back for an even more enjoyable stay in the future.

Dear Julie, Thank you for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed your stay and found our newly renovated room on our premium floor to your liking. It's always rewarding to know that our efforts to enhance our accommodations are appreciated by our guests. We are also delighted that you were able to take advantage of the massage chair in that particular room and that it added to the relaxation of your escape. Providing amenities that contribute to our guests' comfort and enjoyment is always a priority for us, and we're glad to hear that you were able to experience that during your visit.Should you plan another escape in the future, we would love the opportunity to welcome you back for another enjoyable stay.

Thank you for taking the time to provide us with a perfect rating of 5 out of 5 in your recent guest survey. We are thrilled to hear that you had such a positive experience during your stay with us.

Hello Gary, I'm sorry to hear that you had trouble getting a good night's sleep due to noise. I completely understand how frustrating that can be, and I apologize for any inconvenience it may have caused you during your stay. Your comfort is important to us, and we take your feedback seriously. I will definitely bring this issue to the attention of our management team so that we can look into ways to minimize the impact of noise from neighboring rooms. If you have any specific preferences regarding your accommodation, please let us know, and we will do our best to ensure your next stay is as comfortable as possible. We appreciate your feedback and hope to have the opportunity to provide you with a more peaceful experience in the future. Thank you for staying with us, and we look forward to welcoming you back under more relaxed circumstances.

Dear Heejin, Thank you for sharing your feedback with us, and please accept our sincere apologies for the negative experience you had in our hotel restaurant. We are truly sorry to hear that you felt dismissed and uncomfortable during your interaction, and we understand how this would have been disappointing, especially on New Year's Eve. We will be addressing this matter with our restaurant team to ensure that all guests are treated with the utmost respect and courtesy, and that such encounters are not repeated in the future. We want all our guests to feel valued and welcomed throughout their time with us, and we regret that we fell short of these standards during your visit. We hope to have the opportunity to welcome you back and provide you with the exceptional experience that we strive to offer to all our guests. If there is anything else we can do to make amends for your experience, please do not hesitate to reach out to us directly.

Dear Kate, Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our staff to be friendly and helpful during your stay. It's wonderful to know that our team was able to accommodate your request for a room change and provide you with a more comfortable arrangement. We always strive to meet our guests' needs to the best of our ability, and it's great to hear that we were able to make a difference for you.We look forward to welcoming you back for another enjoyable stay in the future.

Dear Hannah, Thank you for your kind words! We're delighted to hear that you had such a positive experience with us. Our team always strives to provide excellent service, and we're thrilled that you found our texting service convenient. We're glad you enjoyed the little touches like the origami crane and Christmas cookies – it's the small details that make a stay memorable. We hope to welcome you back soon!

Thank you for taking time to write such a wonderful review of your time at the property. We will be sure to share your compliments with our staff. Particularly Julia at the front desk. We pride ourselves on creating a warm and welcoming environment for both our employees and our guests. I look forward to personally welcoming you back on your next visit to the destination!

Thank you for taking the time to share your feedback with us! We are delighted that you enjoyed our beautiful waterfront location. Your appreciation means a lot to us, and we hope to welcome you back for another memorable stay in the near future. If there is anything else you would like to share or if we can assist you with anything further, please do not hesitate to reach out. We are here to ensure your next visit is just as wonderful as the last.

Thank you for taking the time to share your rating! We look forward to seeing you again :)

Dear Clinton, We are delighted to hear that you enjoyed the view and our services we offer. Thank you again for choosing us. We look forward to welcoming you back :)

Dear Desi, Thank you for sharing your feedback and for your continued loyalty to our hotel. We greatly appreciate your ongoing support, and it's truly heartening to learn that the Coast Victoria Hotel & Marina by APA has consistently been your favorite choice for accommodations in the area. We are thrilled to hear that, despite noting that the hotel is now showing its age, you still found your recent experience to be positive. We have started full room renovations and are excited to be bringing a refreshed look and experience very soon. We look forward to welcoming you back for many more memorable stays in the future.

Dear JillianThank you for taking the time to share your feedback. It was great to hear that you enjoyed your stay. We appreciate your detailed review.Thank you also for your comments highlighting where we can do better. I will ask our team to ensure that all noise from the pool is kept a minimal level which is definitely important during meetings. We do apologize and will rectify this immediately. We are starting full room renovations and as rooms return to service, improvements have been added to all TV's including the ability to stream from your devices, to further enhance the entertainment experience. We hope to welcome you back again soon!

Dear Kelly-Lyn We loved hearing about your recent experience at Coast Victoria and how much you enjoyed our location. We understand you have many options when it comes to booking a hotel stay, and we appreciate the fact that you have chosen us time and time again. We are truly grateful for your ongoing support and are honored to be your accommodation of choice. We eagerly anticipate your next visit.

Dear Ronald, Thank you for sharing your experience with us. We appreciate feedback and take your comments very seriously. We understand the importance of providing modern and comfortable accommodations and we are excited to inform you that we have already begun renovations to address the issues you have mentioned. Our aim is to create an environment that exceeds our guests' expectations, and we are committed to provide a more enjoyable and updated experience for our valued patrons. We understand concerns about pricing and want to assure you that we are continuously evaluating our pricing structure to ensure that we remain competitive while reflecting the value and quality of our offerings. We sincerely hope that you will consider visiting us again to experience the positive changes being made.

Dear Jerry, We are delighted to hear that your trip went well. We look forward to seeing you again, hopefully soon.

Dear Patricia, Thank you for taking the time to share your feedback. It was great to hear that you enjoyed your stay with us. We appreciate your review. Thank you also for your comments highlighting where we can do better. We appreciate hearing about your experience and your thoughts about grab bars in the showers. We are happy to say that because of feedback such as yours that, we will be adding shower bars with our upcoming renovation:) We hope to welcome you back again soon!

Dear Armando, Thank you for rating us and mentioning that our hotel is pet-friendly. We are delighted to hear that you found our accommodation suitable for your furry friend! We understand how important it is to have a comfortable stay for both you and your pet. We strive to provide a welcoming environment for all of our guests, including those with pets. If you have any further feedback or suggestions, please feel free to let us know. We appreciate your feedback and hope to welcome you and your pet back to our hotel in the near future!

Dear Alan, Thank you for sharing your feedback about your recent stay at the Coast Victoria. We're glad to hear that our staff was friendly and welcoming during your visit. Providing excellent service is a top priority for us.It's great to know that you enjoyed the view of the Inner Harbour. We're proud to offer such beautiful surroundings to our guests. While we may be a bit further away from the downtown core, we hope you found the walk enjoyable and were able to explore the area. We also have a complimentary shuttle to help on those rainy days. We hope to welcome you back in the future.

Dear Frank, Thank you for taking the time to provide your rating. We appreciate your honest evaluation and apologize if your stay did not meet your expectations. We would love to learn more about your experience so we can address any areas that may have fallen short. If you could kindly provide us with specific details or concerns, we would be grateful. Our goal is to ensure that all of our guests have a positive and enjoyable stay. We value your feedback and hope to have the opportunity to improve your experience in the future.

Thank you so much for your fantastic 5-star rating!

Dear Philip, We are delighted to hear that you enjoyed your stay! We hope to see you again soon :)

Dear Don, We are delighted to hear that you enjoyed your stay. We look forward to seeing you again :)

Dear Anona, Thank you for taking the time to share incredible comments with our team! We loved hearing about your recent experience at Coast Victoria and how much you enjoyed our location, staff and food from the Blue Crab Seafood House. We understand you have many options when it comes to booking a hotel stay, and we appreciate the fact that you have chosen us. Thank you again for your valuable feedback, and we hope to see you again in the future.

Dear AnonaShucks, thanks so much for the ten -star rating. We’re so pleased that you had a great stay, and we look forward to welcoming you back!