Castelli a Vientiane

“Comparing same price range and hotel class, the rooms are much smaller in size, the lighting in poor (entrance and walkway to bathroom is dark), the entrance is very large and spacious but only 1 sofa for guests to sit / wait, the staff doesn’t greet guests as they walk in, the cleaning staff still comes in to clean your room even with the do not disturb sign on. Overall there are better same class hotel with better customer service, larger rooms and better overall value for your money.”

“L' hotel è molto bello, con piscina e palestra. Il ristorante per la colazione si trova nella strada di fronte. Purtroppo lo staff non ha mai risposto a numerose email inviate per prenotare dei transfer dalla stazione bus e aeroporto. La camera assegnatami, molto bella, era sull'ala in rifacimento, quindi con operai e calcinacci a terra. I portasapone erano quasi vuoti. In compenso la colazione era ricca e la qualità del sonno molto buona.”

“The number one hotel in Laos ”

“Place felt new, close to the markets, the pool was refreshing. Incredible value for the money.”