Vista dalla struttura

Recensioni per Seashire Inn & Suites

2 out of 5
Seashire Inn & Suites
1112 Pacific Ave, Virginia Beach, VA

Recensioni

6,8
Valutazione di 10 - Eccellente. 6 su 20 recensioni" "
Valutazione di 8 - Buono. 5 su 20 recensioni" "
Valutazione di 6 - Soddisfacente. 3 su 20 recensioni" "
Valutazione di 4 - Scarso. 3 su 20 recensioni" "
Valutazione di 2 - Terribile. 3 su 20 recensioni" "

6,4/10

Pulizia

7,0/10

Personale e servizio

6,8/10

Servizi

6,0/10

Condizioni e dotazioni della struttura

7,8/10

Ecosostenibilità

Recensioni

2/10 Terribile

megan

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Poor service.
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Relations Management, il giorno 1 mag 2024
Hi Megan! Thank you for sharing your feedback with us, although we're disappointed to hear that you were dissatisfied with the service provided during your stay. Guest satisfaction is of utmost importance to us, and we apologize if we fell short of your expectations.We would appreciate more specific details about the issues you encountered so that we can address them appropriately. Your feedback is valuable to us, and we'll use it to improve our services and ensure a better experience for our future guests.We value your input and hope to have the opportunity to make it right for you in the future.

10/10 Eccellente

Whitney

Viaggio con la famiglia
Mi è piaciuto: Servizi
Great prices clean beautiful view great staff
Soggiorno di 2 notti ad aprile 2024
Risposta di Guest Relations Management, il giorno 24 apr 2024
Hi Whitney! Thank you for your excellent review! We're thrilled to hear that you had such a positive experience during your stay.Providing great prices, cleanliness, beautiful views, and excellent service are all top priorities for us, and we're delighted to know that we met your expectations in each of these areas.Your kind words mean a lot to us, and we truly appreciate your feedback. If your travels bring you back to the area, we would be honored to welcome you again. Thank you for choosing to stay with us!

4/10 Scarso

Rebecca

Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Relations Management, il giorno 24 apr 2024
Hi Rebecca! Thank you for sharing your rating of 2 out of 5. We're sorry to hear that your experience fell short of expectations. Your feedback is important to us, and we'd like to understand how we can improve. If you're willing, could you please provide more details about what aspects of your stay were unsatisfactory? This information will help us address any issues and enhance the experience for our future guests. We appreciate your input and hope to have the opportunity to exceed your expectations in the future.

8/10 Buono

Lynneshia, Danville

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 20 apr 2024
Hello Lynneshia,We're thrilled you had a great stay with us! We hope to welcome you back soon for another fantastic experience at our hotel.

10/10 Eccellente

Sam

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 4 notti ad aprile 2024
Risposta di Manager, il giorno 15 apr 2024
Hello Sam,We are thrilled you had a fantastic experience at our hotel! We look forward to welcoming you back again soon.

8/10 Buono

Charles, Bayfield

Mi è piaciuto: Pulizia, personale e servizio, servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
I had concerns upon arrival with the element in the parking lot. Several car alarms set off nearby, my vehicle was safe. Room was not secure missing some safety locks and sliding door was not secure able on arrival. The view from the back deck is exceptional. Walking distance to everything.
Soggiorno di 2 notti ad aprile 2024
Risposta di Manager, il giorno 14 apr 2024
Hello Charles,We appreciate your feedback and are glad to hear you enjoyed the exceptional view and convenient location of our hotel. We apologize for any inconvenience caused by the parking lot situation and room security concerns. Your comments will be shared with the team for further review. Thank you for choosing to stay with us.

8/10 Buono

David

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
for those of us that don't want to pay the big money for the hotels on the beachfront this was a good place to stay it is only 2 blocks from the beach and you can walk to stores and restaurants
Soggiorno di 3 notti ad aprile 2024
Risposta di Manager, il giorno 14 apr 2024
Hello David,We're pleased to hear you found our location convenient for your needs. We strive to offer comfortable accommodations at a reasonable price and we're glad you enjoyed your stay with us. Should you have any further feedback or need assistance, please don't hesitate to contact us directly.

4/10 Scarso

JENNIFER

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
There was no hot water most of the time . No toilet paper upon arrival . The room slept 6. Only 3 towels upon arrival. No sheets or blankets at all for pull out bed. Shower faucet completely undone from the wall. The curtains had red stains on them. The cushions on sofa were stained in multiple places. We were terrible disappointed in this hotel . I would not recommend .
Soggiorno di 2 notti ad aprile 2024
Risposta di Guest Relations Management, il giorno 9 apr 2024
Hi Jennifer! Thank you for taking the time to share your feedback with us. We sincerely apologize for the multiple inconveniences you encountered during your stay. Your experience falls well below the standards we strive to uphold, and we deeply regret any discomfort you experienced. We apologize for the issues with the hot water, lack of toilet paper, insufficient towels, and the condition of the room amenities. Providing a comfortable and enjoyable stay for our guests is our priority, and we understand that we did not meet your expectations in this regard. Please know that we are taking immediate action to address these issues and prevent any recurrence in the future. Your feedback regarding the cleanliness and condition of the room will be shared with our housekeeping and maintenance teams for further review and improvement. We understand your disappointment, and we sincerely apologize for any inconvenience caused. It is our hope to have the opportunity to regain your trust in the future.

8/10 Buono

January

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e servizi
The staff was very friendly and helpful. The hotel was quiet and the view of the water was very pretty. There some updated things and some not updated things. The beds did leave something to be desired, but overall it was a nice place to stay, very convenient, and great price.
Soggiorno di 4 notti ad aprile 2024
Risposta di Guest Relations Management, il giorno 9 apr 2024
Hi January! Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a pleasant stay and that our staff provided you with friendly and helpful service. Delivering exceptional service is important to us, and we're glad that our team's efforts made a positive impression on you. We're pleased that you enjoyed the quiet atmosphere and the beautiful view of the water during your stay. Providing a serene and picturesque setting for our guests is one of our priorities, and we're glad that you were able to appreciate it. We appreciate your feedback regarding the updated aspects of the hotel and the areas that may need improvement. Your comments will be taken into consideration as we continue to enhance our offerings and facilities to better meet the needs of our guests. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future.

8/10 Buono

Heather

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Risposta di Manager, il giorno 9 apr 2024
Hello Heather, We appreciate you choosing our hotel for your stay! If you have any feedback to share, please reach out to us so we can address it. We hope to welcome you back soon for another great experience!

10/10 Eccellente

Jamil

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
My Husband and I had a good over-all experience, Management went over and beyond to accomodate us. Few Guest were kinda Noisy but over all we would stay here again. Thanks Again!
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 22 mar 2024
Hello Jamil,We appreciate your feedback on your recent stay with us. We are glad to hear that you had an overall positive experience and felt well taken care of by our management team. Please do not hesitate to reach out to us directly with any future concerns. Thank you for considering us for your future stays.

10/10 Eccellente

Casey

Soggiorno di 4 notti ad agosto 2023
Risposta di Guest Relations Management, il giorno 21 mar 2024
Hi Casey! Thank you so much for awarding us a perfect rating of 5 out of 5! We're thrilled to hear that you had a fantastic experience at Seashire Inn & Suites. Your satisfaction is our top priority, and we're delighted that we were able to meet and exceed your expectations. It was a pleasure hosting you, and we look forward to welcoming you back for another wonderful stay.