Aloha Fracesca, Thank you for your review! We hope you had a nice stay with us, and enjoyed your time in Volcano. Safe travels. Mahalo

Thank you for your kind review of Hale Ohia Cottages! We work hard to keep our historic cottages as up to date as possible without sacrificing the past. The surrounding grounds have been maintained to promote the peaceful atmosphere. We hope to have you as our guests again! Mahalo Nancy Jarvis Hale Ohia Cottages

Mahalo Nui!! We appreciate taking the time to leave a review. We hope to see you again.

Aloha Pam and Mahalo for taking the time to write such a wonderful review on our behalf. We sincerely loved hosting such gracious and appreciative guests.We can't wait to have you on property next time.Until then, Mahalo again.

Mahalo nui loa for writing a review of Volcano Village Estates! We are so pleased you enjoyed your time in Pineapple. We are very touched by your kind words about our property and the accommodations we offer We are so very blessed to be in such a gorgeous and convenient location to the National Park. We hope to see you again very soon! - The Volcano Village Estates ‘Ohana

Aloha Cong! Thank you so much for your feedback. A hot breakfast would be a great option, but do to Hawaii Law, Bed and Breakfasts without a commercial kitchen are not permitted to serve a hot breakfast. For this reason we provide a prepared meal which can be heated up in the morning. I truly hope the rest of your stay was pleasurable.

We are so happy you enjoyed your stay. We hope to see you again in the future. Mahalo!

Mahalo nui loa! (Thank you very much!) We loved having you here at the and look forward to seeing you again in the future! - The Volcano Village Estates ‘Ohana

Aloha Jessica! We are so pleased to hear what a wonderful stay you had with us. We do our utmost to provide guests with as many accommodations as possible to ensure a relaxing & rejuvenating stay. We look forward to a near future visit! Mahalo, Volcano Village Estates

Mahalo for writing a review! It was our pleasure to host you. We look forward to seeing you again soon! Mahalo nui, The Volcano Village Estates ‘Ohana

Aloha Barrie! Thank you for taking the time to rate and review our Estates. We are so happy that you found our grounds beautiful and our beds comfy! Mahalo for choosing Volcano Village Estates

Aloha, We want to thank you for your touching review. It makes us happy to know that you felt the aloha spirit at our place. We are very touched by your kind words about our property.. The rain forest is a beautiful place. Mahalo! We hope to see you again soon! The Volcano Village Estates ‘Ohana

Mahalo for writing a review! It was our pleasure to host you. We look forward to seeing you again soon! Mahalo nui, The Volcano Village Estates ‘Ohana

Mahalo nui loa for writing a review of Volcano Village Estates! We are so pleased you enjoyed your time in Pineapple. Isn't the Hawaiian rainforest beautiful? We are so very blessed to be in such a gorgeous location. We hope to see you again very soon! - The Volcano Village Estates ‘Ohana

Mahalo for writing a review! It was our pleasure to host you. We look forward to seeing you again soon! Mahalo nui, The Volcano Village Estates ‘Ohana

Aloha Michael! Thank you for taking the time to write us a review! We love that you appreciated all the amenities our location has to offer. With our close and convenient proximity to the National State Park, our guests love returning to their cottage / bungalows to relax after a day at the park! We enjoyed hosting you and your wife, and hope for a soon future stay with us. Mahalo nui loa, Volcano Village Estates Ohana

Aloha Bryan, thank you for taking the time to provide a wonderful review. It was our pleasure to host you and we look forward to welcoming you back soon. Mahalo, Volcano Village Estates 'Ohana

Mahalo for writing a review! It was our pleasure to host you. We look forward to seeing you again soon! Mahalo nui, The Volcano Village Estates ‘Ohana

Mahalo for writing a review! It was our pleasure to host you. We look forward to seeing you again soon! Mahalo nui, The Volcano Village Estates ‘Ohana

Mahalo for writing a review! It was our pleasure to host you. We look forward to seeing you again soon! Mahalo nui, The Volcano Village Estates ‘Ohana

Thank you for such a wonderful review. We strive to provide a 5 star experience to each and every one of our guests. We are so happy to see that you enjoyed your time at Volcano Village Estates while exploring Volcano and the surrounding areas! We hope to see you again in the near future! Mahalo! - The Volcano Village Estates ‘Ohana

Mahalo for giving us 5 out of 5 we strive for excellence.

Mahalo nui loa! (Thank you very much!) We loved having you here at the and look forward to seeing you again in the future! - The Volcano Village Estates ‘Ohana

Thank you for such a wonderful review. We strive to provide a 5 star experience to each and every one of our guests. We are so happy to see that you enjoyed your time at Volcano Village Estates while exploring Volcano and the surrounding areas! We hope to see you again in the near future! Mahalo! - The Volcano Village Estates ‘Ohana

Thank you for such a wonderful review. We strive to provide a 5 star experience to each and every one of our guests. We are so happy to see that you enjoyed your time at Volcano Village Estates while exploring Volcano and the surrounding areas! We hope to see you again in the near future! Mahalo! - The Volcano Village Estates ‘Ohana

Aloha, Thank you for writing a review for our property! It was our pleasure to host you during your time in the Volcano area. We are so happy to hear you enjoyed your stay! We look forward to seeing you on your next trip to the Big Island! Mahalo, The Volcano Village Estates ‘Ohana

Aloha, Wow! We are so appreciative of you taking the time to write such a wonderful review of our property! It was truly our pleasure hosting you on your stay in the Volcano area. We look forward to seeing you again in the future! Mahalo nui loa, The Volcano Village Estates ‘Ohana

Mahalo for writing a review! It was our pleasure to host you. We look forward to seeing you again soon! Mahalo nui, The Volcano Village Estates ‘Ohana

Aloha Steven, Thank you for writing a review for our property! It was our pleasure to host you during your time in the Volcano area. We are so happy to hear you enjoyed your stay! We look forward to seeing you on your next trip to the Big Island! Mahalo, The Volcano Village Lodge ‘Ohana

hank you for such a wonderful review. We strive to provide a 5 star experience to each and every one of our guests. We are so happy to see that you enjoyed your time at Volcano Village Estates while exploring Volcano and the surrounding areas! We hope to see you again in the near future! Mahalo! - The Volcano Village Estates ‘Ohana

Thank you for such a wonderful review. We strive to provide a 5 star experience to each and every one of our guests. We are so happy to see that you enjoyed your time at Volcano Village Lodge while exploring Volcano and the surrounding areas! We hope to see you again in the near future! Mahalo! - The Volcano Village Estates ‘Ohana

Thank you for such a wonderful review. We strive to provide a 5 star experience to each and every one of our guests. We are so happy to see that you enjoyed your time at Volcano Village Estates while exploring Volcano and the surrounding areas! We hope to see you again in the near future! Mahalo! - The Volcano Village Estates ‘Ohana

Thank you for such a wonderful review. We strive to provide a 5 star experience to each and every one of our guests. We are so happy to see that you enjoyed your time at Volcano Village Lodge while exploring Volcano and the surrounding areas! We hope to see you again in the near future! Mahalo! - The Volcano Village Lodge ‘Ohana

Aloha John, Thank you for writing a review for our property! It was our pleasure to host you during your time in the Volcano area. We are so happy to hear you enjoyed your stay! We look forward to seeing you on your next trip to the Big Island! Mahalo, The Volcano Village Estates ‘Ohana

Aloha Jason, Thank you for such a warm and kindly descriptive review. We are so happy to know that you enjoyed your stay with our property and all that it includes. We hope to have you return again soon. Mahalo, Kalei and Volcano Village Estates 'Ohana

Thank you for such a wonderful review. We strive to provide a 5 star experience to each and every one of our guests. We are so happy to see that you enjoyed your time at Volcano Village Estates while exploring Volcano and the surrounding areas! We hope to see you again in the near future! Mahalo! - The Volcano Village Estates ‘Ohana

Mahalo for writing a review! It was our pleasure to host you. We look forward to seeing you again soon! Mahalo nui, The Volcano Village Lodge Staff Team

Aloha Suni and Li, Thank you for writing a review for our property! It was our pleasure to host you during your time in the Volcano area. We are so happy to hear you enjoyed your stay! We look forward to seeing you on your next trip to the Big Island! Mahalo, The Volcano Village Estates ‘Ohana

Aloha, Thank you for your wonderful review. I appreciate you taking the time. I look forward to hosting you again in the near future. Mahalo nui!

Thank you for your kind review, we are so happy you had a great time.

We have compleated an investigation into Anup Rui's accusations and unfortunately, this guest chose to leave a review that we feel was unfounded. The room images shown on the listing are a clear reflection of the rooms and the room size is clearly stated, this is one of the bigger suites with two rooms. The Junior Suite is in the historic part of the property and so the bathroom is indicative of a property built in 1931 that is on the National Historic Registry. I can assure all guests that our housekeepers are professionals and have been with us a long time, in addition, the Head Innkeeper is vigilant in checking rooms prior to check-in to make sure they are up to our 5-star standard of cleanliness. The linens are always fresh and the rooms are cleaned to a high standard between guests, as we are fully aware of the risks with Covid. We are sorry that Mrs Rui was not happy with her stay, she selected a room on the website and was not happy with her selection once she arrived. The room she desired after arrival was not available so our innkeeper was unable to upgrade the family.

Aloha, Thank you for your review! We enjoyed having you stay with us. We truly appreciate your feedback and work hard to making the changes recommended. Mahalo nui!

So sorry you feel the need to not be truthful. Yes, you not only moved a lamp but most of the furniture. That wasn't the main reason for a cleaning fee. Disassembling an abandoned play pin, scrapping noodles off the living room rug, re-washing all the dishes in the kitchen, scraping the food off the kitchen floor.....and the excessive amount of trash left was beyond what is reasonable for any guest. Perhaps a tip for the housekeeper would have softened the blow. But in todays world, it seems that often those few 'entitled' travelers use review platforms such as this to skew the truth. Hope you had a great rest of your trip.

I offered to return all your money and you didn't have to stay. You are the only guest to complain regarding our change in breakfast during Covid to protect you and our staff. I released you from your second night and refunded you in full. What a whinner. Have a safe trip back to Singapore.

Many thanks for your great review! Wishing you safe travels on the rest of your trip. Michael

Many thanks for your nice review. We look forward to hosting many more guests like you!!