6/10 Soddisfacente
Abraham
Viaggio con la famiglia
5 mag 2026
Non mi è piaciuto: Personale e servizio e servizi
I initially booked through expedia for the wrong dates and immediately contacted them to make a change. Expedia told me they tried reaching the hotel multiple times but received no response and as a result i was still charged for the first night as a cancelation fee. This was disappointing. During our stay, there were 4 of us in one room and we needed clean towels the next day(like everyday). When we asked housekeeping, the employee told us our room wasn't scheduled for service until day 3 and was quite rude about it. We ended up having to go down to the lobby ourselves to request clean towels. On top of thay we checked out midweek when the hotel was nearly empty and requested a late checkout but it was denied. The explanation given was that it was because we booked through Expedia, whixh felt unreasonable. Overall the experience was disappointing and we will not choose to stay here again.
Abraham
Soggiorno di 5 notti ad aprile 2026